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F
"The results of all the telephone calls to the off shore techs were a waste of time. The results of all the tech visits to my home were a waste of time. The results" of the Maintenance visits to my home were a waste of time. I believe
Corp has changed their signal, so that it will not be satisfactory to the those of us who want limited service. The reason I say this is I know the more expensive plans that my neighbors have, have had no reception problems.
tech and Maintenance management is unreachable by the consumer. Obviously with good reason, they have insulated themselves from the real world complaints. At this point, after the five 8.5x11" full pages of the notes I have kept, I do not think
management cares about my service. I feel sorry for the techs, who have to face the customers. The one person I talked to over the telephone who was knowledgeable and efficient was in the billing department (Mexico). She reviewed the tech history on the account, and appreciated the problems and lack of progress I had suffered, and gave me a credit for $20 against my current bill.

-tom R.

B
"Our 2 year starter deal ended so our bill went up. I called to see what we needed to do to lower the bill, expecting to
some channels or" something. But, they gave us a new 2 year deal with upgraded DVR and lower bill.

-Sherry D.

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Local Articles in Portland

Cable and satellite TV

The variety of home entertainment options continues to increase as stations are added and TV technology advances. It's important to do your homework before choosing a television service provider.

Cutting cable costs by streaming TV and movies

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

Dealing with your cable provider can be a frustrating experiences. Being well-prepared before picking up the phone to complain could save you time and help you avoid too many hassles. (Photo by Jason Hargraves)
TV Service - Cable, TV Antenna, TV Repair

Battery thieves leave residents without TV in bad weather

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

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Consider your home's layout to decide if an existing space can be converted into a game room or if you'll need to add on.

Illustration by William V. Cigliano
Internet Service, Phone Service - Cellular, TV Service - Cable, Phone Service - Landline, TV Service - Satellite

Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Angie's Answers

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Hello, this is Kyle K from the Member Care Department.

It sounds like you'll need the services of a handyman.  After you've signed in to www.angieslist.com, try searching "Handymen" using the "Search the List" tab in the main green navigation bar.
 
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Thanks for writing! - Kyle K
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Cable Tv reviews in Portland

B

Rating
They were very prompt and professional. The reason I rated a B is because originally I was told they would mail the cable cards and then they just showed up at my door. When I called to ask why they were not mailed I was told it had to be an install. It worked out fine in the end.
- Gilroy V.
D

Rating
I Have had
Portland Cable Companies Provider Name Locked
TV and internet for maybe just over a year. The
internet was never great, the internet fluctuated, it streamed videos in
lower quality even though I got the upgraded speed blasts, and the TV
was always okay, despite the onscreen guide interface having a Graphic
User Interface that looks like it is from the 90's, and an, almost
infuriating way to
Portland Cable Companies Provider Name Locked
on demand videos and create play lists.

However, I had never really had a major problem until a week ago when for some reason, the cable wire fell from the house. Upon later inspection it was just not installed properly or attached to the house in a safe or proper manner. The wire fell and was frayed and attached to rusted hooks, it was laying across the wet grass and a concrete sidewalk, but was still attached to the utility pole on one end and my house on the other end. It was a major safety hazard,
Portland Cable Companies Provider Name Locked
customer service was not helpful and they said they could get someone out there by Sunday to fix the hazardous situation. By the way that is a full three days after the date I called. Worried that someone would trip over the wire, get hurt, or possibly shocked (although i know the risk of shock is low with cable, but it was still attached to the utility pole so I was afraid to touch it) I tried requesting service online with a chat. I got another ticket number, they also said the soonest they could get someone out there was in three days, and they suggested I call the power company to inspect the safety of the wire, which I didn't think was fair since it was clearly their issue. I called the power company and the dispatcher I spoke to sighed when I told her
Portland Cable Companies Provider Name Locked
said they would check on the hazardous situation in THREE DAYS, and implied that this happens frequently. someone from the power company came out within 15 minutes and hung the wire up with a temporary hook high enough off the ground that it didn't pose a safety hazard.
The tech came on Sunday and added another hook to the house. He was asked to check to make sure it was working, and he said 'yep' and left. However, when I tried to turn on the TV and the itnernet the services were still not working. I called back again immediately and said someone could come out on Wednesday, and I said I work during the week so it would have to be after 4pm. he said that was fine, and then I got an email confirmation saying that they scheduled an appointment from 10am-12pm. Whcih is an impossible time for me to be home.
Seriously an awful awful company. I can't believe how neglectful they are, especially to a very hazardous situation, that could have left me viable for a lawsuit, (I'm sure they wouldn't have been responsible there is probably something in the ToS that says they aren't responsible for anything even if it's their own fault and neglect.)
I'm trying hard to find a company to replace them with, but unfortunately Century Link is also one of the worst companies in the country for internet.
Portland Cable Companies Provider Name Locked
rates Second from last in dissatisfaction and now I know why. I miss having Verizon FiOS, sure Verizon is probably not the best company either, but they are ranked Third from the top for customer satisfaction and customer service and the internet is a steady quality, it doesn't violently fluctuate in speeds and the television is higher quality too. Unfortunately
Portland Cable Companies Provider Name Locked
is a monopoly and quality competitors are far and few between.
- Vincent R.
B

Rating
In order to get any type of discounts you have to be in contracts for years . All of my services seem to be on different contracts. Phone, cable, internet, home security. All I n all it doesn't seem like much of a discount.
- Phyllis H.
B

Rating
We scheduled to have them come out to see if our location would work for Dish. I was a little disappointed that we had to go so far out (2 weeks) to get an appointment but figured that was just the way it was to get the times to work. My husband stayed home on that Saturday to meet the installer. They didn't show in the window given but called right at the end of it to say we would have to reschedule. I called the next week figuring I might get some priority treatment because they couldn't make it - nope! another two week wait. This time they showed but turns out our location doesn't work for DISH. So much for getting rid of Comcast!
- Julie M.
F

Rating
I've had
Portland Cable Companies Provider Name Locked
Business for a long time - enough to ride out my contract and have them start charging me extra.
Once my Cable TV contract ended, they started bumping the price up $10 a month, for several months in a row. We went from $49 to $99 before ultimately canceling. The reps refused to re-bundle our package, refused to help and could have cared less when I said I was going to cancel.
I am also a subscriber to their Business Class internet access. Service is reasonable, but the price, again, is going up and up. First, it was my monthly fee, now it's my 5-
Portland Cable Companies Provider Name Locked
package. $15 extra, EVERY MONTH, for my 5
Portland Cable Companies Provider Name Locked
's. That's on top of the $10 extra a month that they've charged for the internet access.
I'm done. I do not recommend you go with
Portland Cable Companies Provider Name Locked
, as they'll just start bumping the prices up once your contract is up. Reps don't care, as they hear this dozens of times a day from many many customers. Find someone else, if you can.
- Justin R.
F

Rating
"As noted in "What did the provider do?", above, the answer is nothing except to take my money while allowing all their problems they created to continue on, while adding entirely new ones into the mix while I am still waiting for them to function to fix the original
Portland Cable Companies Provider Name Locked
caused problems. IF I had a choice, I wouldn't have
Portland Cable Companies Provider Name Locked
...but I don't and it is pretty much a monopoly. I don't have any real alternative.
PLEASE SEND ME A COPY OF THIS REVIEW OF
Portland Cable Companies Provider Name Locked
...AND IF OTHER
Portland Cable Companies Provider Name Locked
CUSTOMERS ARE HAVING THE SAME PROBLEMS WITH
Portland Cable Companies Provider Name Locked
, PLEASE WRITE YOUR CONGRESSMAN & SENATORS, AND ALSO FILE A FORMAL WRITTEN COMPLAINT WITH THE FCC.
TO ME it is questionable how the FCC could allow supposedly "FREE" No cost, over the air TV Broadcasts to be picked up by Cable TV providers and then how is it that those Cable TV providers can charge for what is supposed to be FREE? While perhaps some minor fee is warranted,
Portland Cable Companies Provider Name Locked
is charging me over $15 per month (plus taxes that the government gets but that the government isn't using to protect the consumer from things like what
Portland Cable Companies Provider Name Locked
does that are illegal...so FREE is perverted/subverted into something expensive. SHAME ON CONGRESS & SHAME ON THE FCC for making the American people pay for their failure to monitor, regulate, and protect the public...and if Congress and the FCC were similarly lied to, well it's long past the starting time frame to begin taking the necessary legal action(s) against
Portland Cable Companies Provider Name Locked
so that it finally is 'reeled in' and brought into full legal compliance with consumer protection laws and with what the FCC is actually mandated to do!!!


- Jeffrey M. C.
A

Rating
I really don't watch a lot of television. But we get all of the basic channels, and my husband loves watching the sci-fi channel. we've generally been happy with
Portland Cable Companies Provider Name Locked
. The cable went out a few times due to weather issues, but they seem to fix it quickly. The cable doesn't go out as often as when we used to have satellite television.
- MITCHELL S.
B

Rating
I consider the price a very bad value. There is no internet or anything of that. I haven't had any problems with the service, the trouble what I have is that the cost continually climbs & we don't get any additional value. They claim that there is all of this video on demand, which are features that I really do not want, but they come with it & I'm paying for it. I would like to have ale
Portland Cable Companies Provider Name Locked
choices. I think that it is too much money to be paying considering how much we really actually watch the TV. The service does work well though & we will continue to use them.
- ROB L.

Cable Companies in Portland

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A PDX PRO SATELLITE

7917 SW NIMBUS AVE
Beaverton

ABLE COMMUNICATIONS INC

16004 SW TUATIN SHERWOODRD422
Sherwood

ABLEMAN TV & ELECTRONIC SERVICE

5414 NE FOURTH PLAIN BLVD

AK Security Solutions

29720 Quinkert St

AMG Marketing & Sales

14328 Se Carol Avenue
Milwaukie

ASATPRO

402 S 1st St
Silverton

BlueTide Satellite

5427 N Mississippi Ave
Portland

CASCADE CABLE TV INC

301 S BROADWAY ST
Estacada

CHARTER COMMUNICATIONS

4035 NE SANDY BLVD
Portland

Charter Communications

521 NE 136th Ave

Comcast

9605 SW Nimbus Ave
Beaverton

Comcast

2201 Lloyd Ctr
Portland

COMCAST

Gresham

Comcast

1009 NW 9th Ave
Portland

Comcast

4286 NE 72nd Ave

Comcast Beaverton

12375 SW Broadway St
Beaverton

Comcast Cable

Portland

Comcast Euguene

228 NW Davis St
Euguene

Comcast Gresham

17 NW 1st St
Gresham

Comcast Gresham

44 N Main Ave
Gresham

Comcast Portland

228 NW Davis St
Portland

Comcast Portland

228 NW Davis St
Portland

Comcast Portland

810 NW 6th Ave
Portland

Comcast Portland

234 SW Broadway
Portland

Comcast Vancouver

1002 W Fourth Plain

Comcast Vancouver

2707 Main St

Comcast Vancouver

307 E Mill Plain Blvd

Comcast Vancouver

7200-7498 NE 43rd Way, Vancouver, WA

Comcast Vancouver

7200-7498 NE 43rd Way, Vancouver, WA

Compass Electric LLC

9305 NE 14th Way

D&R Electric

13215 SE Mill Plain Blvd

DirecTV

802 Main St

Dish Network Hillsboro

243 W Main St
Hillsboro

Dish Network Oregon City

1033 S End Rd
Oregon City

DK Satellite

119 50th AVE NW
Salem

DSL Portland

Portland

DSL Portland

Portland

Global1 Telecom

2348 Sw McGinnis ave
Troutdale

GOVERNMENT CAMP CABLE TV

88462 E GOVERNMENT CAMP LP
Government Camp

GUIDO CABLE SVC

6626 SE CAVALIER WAY
Portland

HOWICH CABLE

3144 DIANE DR
Lake Oswego

Johnny On The Spot Computers

15500 SW Jay Street #38484

K & B ENGINEERING

4160 SE INTERNATIONAL WAY
Portland

LODGE NET ENTERTAINMENT

422 SW BROADWAY
Portland

LODGE NET ENTERTAINMENT

11707 NE AIRPORT WAY
Portland

LODGE NET ENTERTAINMENT

9900 SW CANYON RD
Portland

MR HOOKUP HOME ELECTRONICS

14700 SE EDELWEISS DR
Boring

NW Hi-Tech Solutions

33410 SE Moss Hill Rd
Estacada

One Touch Audio Video

17997 NW. Evergreen Pkwy.
Beaverton

Oregon Install Company

8305 SE Monterey Ave.
Happy Valley

PORTLAND CABLE ACCESS

2766 NE M L KING BLVD
Portland

Praetorian Sight and Sound Inc

13970 SW Allen Blvd.
Beaverton

SatPro

3460 Sw 185Th Ave Suite C
Aloha

SPRINT

1991 NE CORNELL RD
Hillsboro

SQUIRES ELECTRIC INC

657 SE Yamhill St
Portland

Standard TV & Appliance

5240 SE 82nd Ave.
Portland

STAR SITE SYSTEMS

8625 SW CASCADE AVE
Beaverton

Steve Zielinski, General Contractor

1414 SE 40th Ave
Portland

Time Warner Cable Portland

234 SW Broadway
Portland

UTILITYSHEETS.COM

820 N. River Street
Portland

Verizon

7174 SW Hazelfern Rd
Tigard

Verizon Fios

Hillsboro

Verizon Fios Portland

15845 Southwest 72nd Avenue
Portland

Verizon Fios West Linn

22000 Willamette Drive
West Linn

Verizon Fios Wood Village

832 NE 223rd Ave # P3a
Troutdale

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