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on the wine rack but it still irks me that my glasses, which are standard, have to take up cupboard space when theoretically i should have had a functioning, correctly spaced wine glass holder.
~2 months after installation, glazing on cabinets started to chip. Company notified and said they would send someone out. Attempted to schedule a date, no one available on the days I have off of work...
~3 months after installation: 1) One drawer hinge broke with normal usage ( I was eventually able to fix this myself) and granite CHIPPING at seams on bullnosing. Company notified and they offered to send someone out but could not commit to any specific date that I had available, instead I recieved 3 calls mid- morning stating they could come out that day, which is unnacceptable as I work FT and cannot just be home at their leisure. I have still not heard back about the chipping cabinets or the chipping granite.
~Installers screwed screws in so deep that cabinets are splintering in numerous places around screw holes.
Customer service was great at first, but after they got my money, it seems to have dwindled down to nothing. I should have gone to IKEA.
It would not be a stretch to say that
The other thing is that all the times that
When we complained about the messes that the carpenter left, we received no response from the owner. We finally received a sentence long response from him when we asked why we had not received a response.
On the whole, this company is very responably priced and does fine work. I understand them being frustrated with customers who take longer, given their low prices. I actually would have been fine with paying more because was are the type of people who take longer. But the attitude was so unpleasant to be around that we will not be using them again.
We had planned this remodel for a few years and received bids from several contractors, but Ed
Ed really understands what can and can't be done to a space, almost at first glance. He was able to look at what we wanted and the space we had and come up with a working solution that gave us what we wanted, something the other contractors were unable to do.
Ed was patient with our questions, he demonstrated subject matter expertise in all areas of construction, he stuck to his original cost proposal, and he completed the project in half the time other contractors had estimated.
Ed and his team operate with the highest degree of personal integrity and pride in workmanship. Overall we had a very positive experience working with Ed and we would not hesitate to work with them again for another remodel project.
I had read good reviews on Angie's List, and went to the showroom in Milwaukie to look around. There I met kitchen designer Crystal and took measurements and listened to what I wanted in a kitchen. She designed the kitchen, and I suggested a few modifications. She came with me to the contractors showroom when I was intimidated by all of the choices. She is smart and good at her job, and made great suggestions about tile backsplash, countertops, flooring, paint, and even grout colors. I chose the cabinets.
The final kitchen, incorporating her designs and the finishes she suggested, looks fabulous. The countertop and the tile backsplash particularly work well together. The cabinets are beautiful.
In conclusion, it looks like exactly what I had envisioned, only better.
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North Plains, OR
Eagle Creek, OR