Portland Banking Articles

Banking reviews in Portland

F

Rating
don't refinance with them. don't finance with them at all. don't be fooled by a "salesman" who makes a product look appealing. Remember your loan agent is just that an agent. Look closely at the actual bank that services you loan.
- chad S.
C

Rating
My primary loan is with GMAC and they have been wonderful to work with.
Portland Credit Unions Provider Name Locked
has not. It has been problematic from the start. While this loan is small in comparison to the primary loan, it required far more documentation. While I applaud their desire to be thorough, the process could have been smoother. There were several "additional" things they needed once I provided the information they originally requested. I spent approximately 8 hours completing documentation for this loan compared to an approximate 1 hour spent on the primary loan. While they made sure they had ample information on me, they did not spend time making sure I had all the information I needed. I was surprised by an annual fee that was not disclosed in the initial process. There was no annual fee on a prior second mortgage and I did not think to ask about one. I am certain that it was in the fine print of the loan. It is my fault for not requesting the documents prior to the signing. Anyone who has ever gone through a signing of a home loan is familiar with the
Portland Credit Unions Provider Name Locked
of paperwork to sign in a short period of time and how overwhelming it can be . Still, I would have appreciated the loan officer pointing out this detail. The website was reasonable to navigate. The billing process could have been smoother. Somehow I failed to set up reminders and have had to remember to pay on my own. I have not missed a payment but would have appreciated an e-mail reminder of some sort. It was easy to make electronic payments from my checking account to them. It was easy to use their checks to make payments to projects for the house. However, there was a serious problem when I attempted to do so electronically. On the first attempt it failed. I called and spoke with the representative, walked through the process with a third party whom I was trying to pay on the phone at the same time (a three way call). I confirmed account numbers and routing numbers. I asked if I should expect any problems, she did not know of any. It failed again. At this time, two payments have failed and this makes me look bad. I am livid. I call
Portland Credit Unions Provider Name Locked
and they tell me that while my account can accept payment electronically, it cannot make payments electronically. I will have to use the checks they gave me. I explained that their mistake has cost me money and ask for a refund on my annual fee. I am promised a partial refund. This is on 3/14/11. A few weeks pass and I have not seen the refund that was promised. I speak to
Portland Credit Unions Provider Name Locked
on 4/14/11. He says I should go to a branch for the refund. I explain I am not working with a specific branch and he consents to a $50 credit. I ask for a confirmation number, he declines to give me one but says that I don't have to worry, it will be there. It is now May and I have not seen the refund. I feel I have been ignored and lied to. I have told my friends about my experiences and strongly recommend against using this company. I will pay off this loan and never use
Portland Credit Unions Provider Name Locked
again. Update: After posting this report, I forwarded this report to
Portland Credit Unions Provider Name Locked
. I had a much improved experience. I was forwarded to someone who not only listened to what I was saying but also made sure that things were done properly. She kept me updated and she even credited me more than what I was asking for. She was very apologetic for my experience. This has resulted in an improved rating. I'm not sure if the turn around in care was due to my Angie's listing or due to getting ahold of the right person.
- MONICA P.
A

Rating
I have worked with
Portland Credit Unions Provider Name Locked
Green at
Portland Credit Unions Provider Name Locked
in 2 capacities. The first:
Portland Credit Unions Provider Name Locked
was my mortgage broker when I was looking to buy a home. The second is through my job as a real estate agent where I have worked with a number of her clients, as their realtor.
As my personal mortgage broker
Portland Credit Unions Provider Name Locked
was amazing. In the beginning she walked me though the entire lending process and let me know what to expect from beginning to end with my particular loan. Throughout the process I had a lot of questions and she was always very quick to get back to me with an answer. I really appreciated this, as I found it was not the case when trying to work with a bank. Also unlike a bank,
Portland Credit Unions Provider Name Locked
does not keep banking hours and therefore was available to answer my questions any time of day. This was a great as my hectic schedule made dealing with banking hours difficult. I also appreciated the fact that she was just as helpful at 9pm, discussing my loan, as she was at 9am. You can tell she really loves what she does, which makes working with her a lot of fun.
In addition to all this she was able to get me a better interest rate and lower closing costs then even my bank could. As a realtor, I can say that it is a common misnomer that going to your bank will save you money. However, if the experiences of me and many of my clients are any indication, I can say that this is not the case.
Portland Credit Unions Provider Name Locked
will do a better job, do it cheaper, and save you money in
the long run by getting you into the right loan program. All this and walk you step by step through the lending process.
Overall I feel that
Portland Credit Unions Provider Name Locked
's services to both myself personally, and to many of my clients have been phenomenal. I would highly recommend
Portland Credit Unions Provider Name Locked
Green as a mortgage broker to anyone looking to buy or refinance a home, and will definitely use her again in the future.
- Paul R.
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All Credit Unions in Portland, OR

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Alpine Mortgage Planning

12550 SE 93rd Ave
Clackamas, OR

American Health Value

671 E Riverpark Ln
Boise, ID

Aurora Financial

8150 Leesburg Pike. Suite 410
Vienna, VA

Auto Mentors Inc

8260 SW Hunziker St.
Tigard, OR

Bank of America Home Loans

6000 Meadows Rd Ste 103
Lake Oswego, OR

Bank of Internet USA

4350 La Jolla Village Dr Ste 140
San Diego, CA

Boost Credit 101

3773 E Cherry Creek North Dr
Denver, CO

Chase

14700 SW Teal Blvd
Beaverton, OR

ConsumerDirect Mortgage, A Division of FirstBank

220 Congress Park Drive
Delray Beach, FL

Credit Dr.

115A East Main Street
Farmington, NM

eComMerchantSolutions (eCMS)

10151 SE Sunnyside Rd
Clackamas, OR

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P.O. Box 821650,Vancouver,WA,98682,US
Vancouver, WA

FOREST PARK FEDERAL CREDIT UNION

2465 NW THURMAN ST
Portland, OR

Guardian National Bank

4400 W 109th St.
Overland Park, KS

HOMESTREET BANK

601 UNION ST
Seattle, WA

Ignite Payments Universal Commerce

1041 SW Vista Ave
Portland, OR

IRAmedic.com

16522 SE Slate Street
Damascus, OR

Jeff Albrecht - PrimeLending

4807 Spicewood Springs Road
Austin, TX

Kansas City Credit Services

2016 Swift Ave
Kansas City, MO

Kathy Landers State Farm Insurance

6680 NE 159th Ave
Vancouver, WA

Key Bank

7152 SW Hazelfern Rd
Tualatin, OR

Lori at Cascade Residential Mortgage Inc. 114537

10250 SW Greenburg Rd.
Portland, OR

Nationwide Student Aid

333 N Oakley Ave
Chicago, IL

Onpoint Community Credit Union

9730 SE Washington
Portland, OR

Oregonian's Credit Union

6915 SE Lake Rd
Portland, OR

Peoples Home Loans

1595 Paoli Pike, Suite 200
West Chester, PA

Renaissance Associates - Merchant Services

14241 NORTH DALLAS PKWY SUITE 520
Dallas, TX

Reverse Mortgage Information

157 W Hayden Ave Ste 104
Hayden, ID

ST HELENS COMMUNITY FEDERAL CREDIT UNION

1720 ST HELENS ST
Saint Helens, OR

STATE FARM INSURANCE

1980 ECHO HOLLOW RD
Eugene, OR

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P.O. Box 821650,Vancouver,WA,98682,US
Vancouver, WA

Umpqua Bank

1027 NW Norman Ave
Gresham, OR

UNITUS COMMUNITY CREDIT UNION

PO BOX 1937
Portland, OR

US Bank 158th & Walker ATM

15875 SW Walker Rd
Beaverton, OR

USAA

9800 Fredreicksburg Rd
San Antonio, TX

USAA Bank

PO Box 33490
San Antonio, TX

Value Mortgage Inc- Lauren Green

5734 NE Cleveland Ave
Portland, OR

Virtual Resources Group LLC

2068 Delhi St NE
Holt, MI

Washington Federal

13411 SE Mill Plain Blvd, Suite A-1
Vancouver, WA

Washington Federal

15444 SW Pacific Hwy
Portland, OR

Washington Federal

29028 SW Town Center Loop E
Wilsonville, OR

Washington Federal

1328 SW Baseline St
Hillsboro, OR

Washington Federal

127 SW Salmon St
Portland, OR

Washington Federal

1675 NE Burnside St
Gresham, OR

Washington Federal

4770 SW 76th Ave
Portland, OR

Washington Federal

14990 SW Bangy Rd
Lake Oswego, OR

World Business Lenders

120 W 45th Street
New York, NY

Zeeke & Associates

1121 Hollister Dr.
Melbourne, FL

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