1-888-888-LIST (5478)Portland Discount Appliances
PORTLAND, OR
145
Discount Appliances are in Portland
36
Portland Discount Appliances are TOP RATED
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A
"Wonderful, they called to let me know approx what time they would arrive, they brought in the fridge using back straps instead of a dolly (I just had new carpet put in and this was so considerate). They put the new fridge in and connected the water line. I went from no fridge to an amazing 3 door ss fridge in 15 minutes. If you look up professional appliance installers in the dictionary, you should see Standard's team.
Thank you. "
A
"Delivery was on time, they were careful moving the appliances in the house and did a great job installing and hooking up appliances. One of the installers ( not sure, but I think his name was 
) went through a lot of extra trouble and work to get old dishwasher removed and new one installed, as the previous home owner had put new wood flooring in the kitchen up to the dishwasher, which meant the flooring was build up in front, preventing the old one from coming out easily or the new one to fit in.
Husband finally had to remove 2 wood planks so there be just barely enough room heigth wise to get the job done. It was not easy!"
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Portland Discount Appliances Reviews
C
"The appliances were delivered on Saturday 3/12. When our installer came on Thursday 3/17, the range was fine and in good condition; however, when he unpacked the hood, he realized it was damaged quite badly. He immediately called Standard to tell them. at Standard told him she would order another one and it would be delivered the following Tuesday, 3/22. On Monday 3/21 I called to confirm and was told that yes, they would call us Tuesday morning between 7 and 9 to schedule a delivery for that day. Two hours later on Monday, , our salesman Rich's partner, called to say there had been a glitch in the ordering and our replacement hood had not arrived and would not be delivered the following day, but would be on the following week's truck from Seattle. She said she would look into it and call back. So, I had to call our installer and postpone; the electrician also had to be called. On Tuesday at 1:30 I Called ; she said she had to talk to Rich. At 2:00 Rich called and said this was the first he'd heard about the issue (why didn't tell him or on Thursday, when they were informed of the damage?!) and had to talk to the buyer. At 5:30 I called Rich and was told the replacement hood was not on the shipping manifest and had not arrived. At 5:45 he called back and me would call me on Wednesday (it was after 5:00 pm) to see what went wrong. He also said he would 'yell at people' and see that another hood was delivered later in the week. When I said we'd been told there was only one truck a week from Seattle, he said he'd figure a way to get one down to Portland. I also expressed concern that he was off for the next two days, but he told me he'd make calls on his day off and get back to me. On Wednesday at 4:20 I called and left a message for the buyer; never got a return call! At 5:30 I called , and she said things were at the same status as Monday afternoon!!! 48 hours and nothing had happened! I was flabbergasted. She said she'd have to call Rich. I was frustrated at this point and said the whole situation was absolutely unacceptable, as no progress had been made in two days (or if you go back to when our installer called on the previous Thursday, SEVEN business days!) There was a pause in her voice and she then said "I'll call Rich on his cell phone and get back to you." No "I'm sorry", no "I understand your frustration", no NOTHING. She called back 15 minutes later and said she'd left Rich a voice mail. When my partner came home at 6:15 pm, we decided to escalate the matter, so we called and spoke to , a manager on duty. She said she'd email the store manager and the buyer to have them deal with it first thing Thursday morning. On Thursday 3/24 we called Cy, the store manager, and he assured us he was working on it and he would be our sole contact from that point forward. He expressed dismay at their customer service on the issue and said "that's not how we treat our customers.' FINALLY, some acknowledgment of their bungling!! He said a replacement hood couldn't be delivered until the following Tuesday 3/29, and we pushed him to do better, as we'd already lost one week. and behold, on Friday 3/25 we got a phone call from him saying the replacement hood had arrived at their warehouse and would be delivered to us Saturday 3/26. We also had a separate call from the delivery department to confirm our address. Then, Rich called and said the hood had arrived. This was the first we'd heard from him since Tuesday! (I really didn't care that he'd been off for two days--he should have been keeping in touch with us!) When I said I knew that information, he said "oh, you've been kept in the loop then." I felt like saying "yeah, no thanks to you and !!" but kept my cool. On Saturday morning, we got a confirmation call for delivery and the delivery truck showed up at 9:30 with our replacement hood; they also picked up the damaged one. Our installer came later in the week and finished the install job.
WOW--what an ordeal! We just couldn't believe the bad customer service from Rich and and poor communication within Standard between sales, purchasing and delivery departments. Thank goodness we escalated and store management stepped up to the plate!"
A
"I actually had purchased a vintage online and took it to them. They refurbish it. Once I got there, I found one that I liked better, so they let me apply for the cost of other vintage keeping my other one as part. They held onto it until my house remodel was finished and then they delivered and installed it. All of the gentleman that work there were extremely helpful in answering my questions, not knowing a lot about the vintage , I just liked to look, so they are kind of told me the pros and the cons. They came out and adjusted it when it wasn?t exactly how I wanted it and I was happy with their work."
N/A
"We met Schraner and Crystal at the home remodeling show. followed up immediately after the show to come over to our home along with Andreyuk from Recraft. All of them were very professional to work with and they listened to our needs. After our initial meeting, we went to Pacific NW 's office to see the designs Crystal created for our new kitchen. We were pleasantly surprised with their ideas to maximize our space in our kitchen while also providing us great working space. After reviewing our information from Recraft and Pacific NW we were pleased to move forward with our kitchen remodel. Pacific NW is much more than just beautiful cabinets. They provided us ideas for our lighting, our countertops, paint selection, sink and sink appliances and our kitchen floor plan. The communication between , Crystal and was phenomenal and provided us much ease in our remodeling. The staff from Pacific NW was very timely in their work and they were very clean every day during the installation. After the completion of the kitchen they came back to follow up regarding any adjustments. We love our kitchen and are thankful for our introduction to , Crystal and ."
A
"I have had nothing but outstanding experiences with them. If you have an issue, they respond quickly and , their home repair technician is excellent, very knowledgeable,courteous and prompt. is one of the owners and a great guy to do business with. I find him to be the most customer friendly and responsive of all the sales people.
Beware of other used appliance places as most of them are rip offs. 's gives a warranty with every appliance it sells and stands behind it. Based on my experience,they're the only place to buy a refurbished or floor model appliance in Portland."
C
"Overall this was a poor experience - from the start had difficulty even helping me order the water heater. They then told me a delivery date about 4 weeks in the future which was acceptable. When that date arrived, I called to confirm delivery and they had no information about the product's status. After several phone calls I was told that it was going to be an additional 2 weeks time. A new delivery date was set. On that new delivery date I again called and was told it had been postponed. Finally it was delivered but we had cold water for several weeks waiting ! Ultimately did refund my delivery cost of $79 and while they were unresponsive and initially unwilling, they did ultimately give me 20% (over $250 off) the purchase price of the unit since it had been so delayed. This required many phone calls on my part."
F
" (and his Brother ) heavily advertise on Craigslist that they do appliance repair. Although helped fix a refrigerator that I have at a rental property he tried fixing my fridge at my personal residence and scammed me. I paid him his money up front, he said he had to order a part and I haven't heard from him since. I notice that he still continues to advertise often on Craigslist and other sites under the phone numbers 503-575-0030 and 503-960-3483. I've also noticed that people are now posting on Craigslist that he is a scammer. Stay away from !"
A
"I called to price a new garbage disposal and installation because my attempts to fix my old one by pushing the reset button, checking power, and trying to turn the thing in the bottom with an wrench had failed. gave me the price information I asked for, then checked his references and talked me through a successful do-it-yourself repair. Thank you, !"
B
"The installer arrived on time. He then removed the old molding (3 pieces) and installed new molding. Next he installed the storm door and its associated trim pieces. The two door closers were installed and adjusted. The door handle hardware was installed and adjusted.
I had three bids on this job. The other two were 2 to 4 hundred dollars more. I chose the lowest bidder. I feel that I got what I paid for. Half the cost was for the door itself and the other half for the labor to install. To truly finish the job I had to remove the door and its trim to fill some screw holes, and paint the molding and then put it back together. Also the area where the door latch attaches to the door jam was poorly installed in large part because of problems already present. I spent time reworking the door jam and got a nice install on the door latch . All that area needed filling and painting as well. I guess I didn't really expect the installer to do what really needed to be done and that I would have to do the finish work. Maybe the higher bidders would have done this finish work but I never really knew if they would go that far. The "two" of us got the job done right."
All Discount Appliances in Portland, OR
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5 CORNERS APPLIANCE CO
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BASCO
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Basco Appliances Supply Co
4600 NW St Helens Rd
Portland, OR
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8905 SW CASCADE AVE
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BRANT PUMP SALES & SVC
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Brockman's Appliance Repair
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CAPITAL CITY STOVE & FAN
2118 PACIFIC AVE SE
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Olympia, WA
CATALDO'S RAINIER APPLIANCE
212 E B ST
Rainier, OR
Rainier, OR
CHRISTINA'S ESTATE SALES
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