Reviews for Pittsburgh Lawn Services

C
Rated Review by Felicia T.
"At the time I paid for service (Sept. 2013), I inquired if the contract would take care of yard care up through the following September, 2014 and was told YES. I thought $365 was a bit steep for a season, but it seemed OK if it included all the things I needed for a whole year. I was also told it would include an special services I needed--whatever might be necessary to keep my lawn looking good for a year. (I was now a "preferred customer." )
In May of 2014, I noticed some bare spots and called to request some extra grass seed. TruGreen was very nice over the phone and said they could do that. The technician who came out to do the next application did not remember the grass seed. I called a couple weeks later and they said someone would come out, but it would have to be a manager. The manager never called back. Meanwhile, I got a bill for the regular service performed by the technician for $20.
When I called to ask about the bill, they said my account "ran out" of money. Apparently, the initial contract was not explained correctly and it was really only good for 5 applications plus the initial seeding, aeration and grub control. After speaking to customer service, they took the $20 off my account and were "nice" over the phone but would have to charge me for a new year if I wanted to continue service. I tried to speak to the service manager and customer service a couple more times-- but got the same story: It was NOT a year contract, but a "seasonal" contract and the balance ran out (as they subtracted each $42 lawn application). I canceled my service instead of continuing with a new contract since I think that is too expensive and the communication was very misleading.
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F
Rated Review by Patricia K.
"
started doing my lawn at the end of the season last year without any issues. This season we had some discussion about him cutting when it was too wet or at least bagging the long grass . I am asthmatic and allergic to cut grass. I always left cold drinks for his workers and he was paid immediately in cash. Then he cut on June 3rd. I was scheduled for cancer surgery on the 5th....I received a message that he had broken a solar lawn light and would replace it. Then he just refused to show up or answer his phone. I have tried to contact him for 4 weeks..he left me stranded...no call, and would not even return a call to the landscaper that sold him my lawn! I caught him leaving a bill for one of the neighbors and tried to take his license plate number off his truck, but he ran. He left a post op cancer patient stranded in a borough that fines for long grass! I will take him to court if I can find him and catch him when he shows to do the neighbors yards!
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Angie's List In The Press

Pittsburgh Lawn Services Reviews

A
"I have been using
Pittsburgh Lawn Services Provider Name Locked
for lawn care for several years. They are very dependable, and do a nice job. We have a number of slopes on our property, and our previous lawn service tore the slopes up with their equipment, but
Pittsburgh Lawn Services Provider Name Locked
does not do that. I plan to continue to use them and to ask them to take on some other projects.
"
C
"We first had them come out last year for an estimate, and when we went to go forward this year the owner,
Pittsburgh Lawn Services Provider Name Locked
, told us that the estimate was wrong and the old employee only did an estimate that covered part of the wall while we wanted the whole wall replaced, so we were a little annoyed from the beginning. Considering this is a project we needed to budget thousands of dollars for we needed to know rough numbers in advance.
After a lot of back and forth we finally got a contract signed, and then I realized that if we were going to get a permit (which we're required to do by Pittsburgh building code), they wanted us to get it ourselves. It was a huge hassle and involved hiring an independent engineer to do drawings, multiple trips to the building office, etc. When I asked if they might do the application process for us, I never got a response to the question.
We finally got the permit, and work started. Day 1 they realized that the wall was far more substantial than they initially suspected. They had to stop work for a day to get an additional piece of equipment that could tear down the wall. Then after they resumed work they told us they could only do half of the wall because the wall shared a property line with our neighbor's structurally questionable garage. They either needed to bulldoze the garage, get our neighbors to sign a liability waiver, or they could only do the part that didn't border the garage. At this point my husband got really angry and said that this should have been figured out before we signed a contract with them or started the project. We ended up not being able to get our neighbors to agree and had to just cut the project down to half of the wall.
The initial projection for the whole wall was 8-10 days, and doing half the wall ending up taking about that time. We had made it clear that we would be leaving for vacation on a certain date and that everything needed to be finished before we left or we wouldn't pay the balance. We got the final invoice on Saturday with a note that if it wasn't paid in a week we would get a 10% surcharge, and were leaving Monday. Meanwhile our yard still had one of their tarps, several pieces of rebar and other large pieces of metal. I had to email multiple times and finally call while we were sitting in
Pittsburgh Lawn Services Provider Name Locked
on a layover flight. They ended up having to take pictures of the cleanup so that I could pay by credit card while I was out of the country.
As a rundown, the work quality was excellent. We're really happy with the final product, but the customer service left something to be desired. I will say that
Pittsburgh Lawn Services Provider Name Locked
agreed to extend a coupon for 15% off work done in March or April to our project in May because of how long it took to get a final estimate, sign the contract and get the permits which we definitely appreciated. The cleanup was terrible and we're still finding pieces of scrap and geogrid that were left behind in the weeds on the hill. If they had done some more advance planning, handled the permitting and had done a good cleanup job I would have given them a B or possibly even an A, but these issues got them the C rating.
We would probably still use them on another project, but only if the expectations were made crystal clear from the beginning. If you use them make sure everything is spelled out in your contract and do a final review before you settle the account to make sure everything is how it's supposed to be.
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A
"Arrived right on time and performed all services as specified in the estimate. They did an excellent job, kept the yard very neat, and disposed of all the yard waste. I would definitely use them again.
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B
"They were very friendly and prompt in giving us an estimate, but their prices were just too high. My husband ended up doing the work himself for a fraction of the cost.
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A
"
Pittsburgh Lawn Services Provider Name Locked
came out and was very thorough in understanding what we wanted done and such. she broke up our estimate into work 'chunks' to make it more cost effective for us.
we have not scheduled our service yet, but we will...very impressed.
"
A
"
Pittsburgh Lawn Services Provider Name Locked
came with 3 yards of mulch to spread. He had difficulty getting confirmation from Angies list that I had paid for this service. Between phone calls by myself and
Pittsburgh Lawn Services Provider Name Locked
to Angies list we got the error corrected, and he came and completed the job today. He was originally going to come in the morning, but the confusion from Angies list to confirm that I paid delayed his departure.
Pittsburgh Lawn Services Provider Name Locked
and his helper placed premium triple shredded mulch in my flower beds and transformed their appearance to one of a beautifully landscaped yard.
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A
"The 2 guys that came were professional, reviewed my work request and cleaned up all debris. This was an Angie's list special.
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A
"
Pittsburgh Lawn Services Provider Name Locked
has been providing excellent lawn mowing services for several years. He has also provided landscaping of a section of the property that is too difficult to mow. That will be upgraded at the end of the summer.
Pittsburgh Lawn Services Provider Name Locked
is always personable and professional when dealing with my requests for quotations, and ideas for landscaping modifications. I trust both of them to provide the best service, at a reasonable cost. That is what makes them special in the world of home contracting service providers. "

All Lawn Services in Pittsburgh, PA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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View locations from page 2 of PittsburghLawn Services

All Green Lawn Care

1165 Pittsburgh Rd
Valencia, PA

ALLSOPP'S LAWN SERVICE

Bethel Park, PA

ALWAYS GREEN LAWN CARE

829 PIERSON RUN RD
Pittsburgh, PA

AMENT LANDSCAPING CO

237 PALOMINO DR
Bethel Park, PA

Anderson Bros Landscaping

364 Heimann Rd
Latrobe, PA

Another Landscaper

3606 washington ave
Finleyville, pa

Arborel Tree Service

983 Rte910
Allison Park, PA

ARTHUR S KIFER

331 PARKSIDE AVE
Pittsburgh, PA

Artistic Tree & Landscape Creations

4016 Crestwood Dr
Gibsonia, PA

ASSET MANAGEMENT SPECIALIST

311 Sinclair Rd
Bristol, PA

Asturi Contracting

PO BOX 212
Monroeville, PA

Atlantian Inc.

218 w smithfield st.
Mount Pleasant, PA

Ava's Handymen

2533 W Liberty Ave
Pittsburgh, PA

B & B lawn care

6804 McPherson Blvd
Pittsburgh, PA

B&Z Designs LLC

Cincinnati, OH

Bachman's Specialty Services

351 Stoney Hollow Road
Cabot, PA

Bag-It Lawn Care L.L.C.

1525 Bear Run Drive
Pittsburgh, PA

Baker Seasonal Care, LLC

PO Box 111
Zelienople, PA

BARBISH LANDSCAPING

RR 1
Mars, PA

Lawn Services in Nearby Cities

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