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Sample Furs Reviews
"I was very pleased with the
. At dropoff the process was explained and a timeframe was set. The cost was very reasonable. Two days later they called to discuss a potential problem of the coat discoloring during the cleaning process. They called when the coat was completed and it looks like new! The discoloration was not ...more noticable and the coat looks completely natural. The spots are completely gone. The entire experience was very good and exceeded expectations."
"They had a seamstress complete the job, which resulted in substandard work. The shoulder pads are crooked, the hem at the bottom the of jacket is not straight, the jacket is much too large, and the lining of the sleeves is larger than the sleeves themselves. Very poor work! I have been back in touch with them since. I was called for another fitting ...more and told them of my concerns. I picked it up again and brought it home and it was much larger and had many other defects. I then phoned them to request a full refund so I may take my business elsewhere. Their only resolution was fix it again themselves. I cannot trust them with my coat again. There only excuse was that the girl must have been in a hurry. I do not feel they are qualified to handle this job. I told them they had lost a customer and they didn't seem to care."
"Every time they come, the post goes back to leaning a few months later. It is obviously poor construction, and I am not interested in having them back to try and fix it again. There is a second post that has started to tip also. "
is very positive. Even though they pick up or deliver your furs, I enjoy going to the showroom. Then I can visit with the staff (who always
me by name when I walk through the door) and look at their selection of coats in the showroom while I wait. It is such a nice change ...more from the experience you get shopping in most stores today, where you have to look for a
to help you and, the clerks really don't seem to care about helping you once you find one. These people could teach classes in how to give good customer service."
"The person at the store told me I could bring it by and since I didn't need a written appraisal, she would look at it for free. She really knows her furs, that's for sure. She told me what kind it was and looked it over for damage. She also gave me a price to clean and glaze it."
"He is an artisan in his trade. He hand makes every coat he sells. He sews them in a way that you can not see separate pieces he uses. He also provides repair, cleaning and storage for any kind of furs."
numerous times, so I was familiar with the company and knew they had been in business a long time. However, I had never taken anything there before. I checked Angie's List but there weren't any recent reports. I asked my regular dry cleaners about cleaning leather and suede and they said they send it ...more out to be done and it can take a couple of weeks. Several other dry cleaners told me the same thing. So I thought I'd give
a try since they do the cleaning onsite. The woman who waited on me was very friendly and chatty. She told me my jackets would be done in a week or less and that she would call me when they were ready for pickup.
offers a discount if you pre-pay, which I decided to do. I received the call for pickup as promised and in less than a week."
furs has been very positive. I dropped off the coats in the spring at their Elmhurst location, to happily find out that they do free pick up and delivery in the city. They took in my coats, noted a couple of fixes that needed to be made, which they did as a part of the fee I paid for the cleaning and summer ...more storage. I was able to call and schedule a delivery of my cleaned coats in the fall with about a week and half's notice, and they were very flexible and accommodating to my schedule when planning the delivery. The staff that I worked with were all very friendly and customer focused. The coats both looked great when delivered, and I've been enjoying them during this cold winter! I will definitely use
furriers in the future for the annual cleaning, storage, and glazing of my coats."
"Every staff member I talked to was helpful and attentive. They aim to please and are knowledgeable about their products. They will explain the different furs and qualities and prices. They carry leather and cloth coats too but try on the furs, you will be glad you did! They are willing to discount - so ask for a deal."