Pittsburgh Countertop Installers

in Pittsburgh, PA

Countertop Installation Reviews in Pittsburgh

A

Rating
From my first contact to the completion of the job it was a wonderful experience.
Z. is great to work with. He listens and works with you to do a great job . He is responsive...email works great and he gets right back to you.
came out to measure and spent over 2 hours measuring and doing templates for the 3 rooms. He is a perfectionist and he and
designed a wonderful
sink counter top for the powder room.
The installation by
and
was excellent. While these 2 men are wonderful at their jobs they are just great to work with.
While we had a few items to tweak after completion,
had them out immediately and the final job is just perfect.
We could not be more pleased. Our experience with
was wonderful from onset to completion. We highly recommend this company and these employees are the best.
P.S. The master bath job was a redo of a horrendous job incorrectly measured and installed by LOWE's . When
installed the new counter in the master bath he did something magical and the fit is perfection.....


- Ilene I.
A

Rating
The experience was great. I was able to deal with
on the phone and via email. I had already selected my granite, and I was able to get rough pricing with just my own measurements, drawings and pictures of the space (the layout wasn't changing). So easy!
Once we approved their bid, they sent
out to template. He was extremely professional and personable and showed us the best place to place the seam in the granite. They quoted me 18-20 business days for installation after templating.
I went to their fabrication site to approve the layout and discuss the areas of the stone that I wanted to make sure were included. They also showed me the two areas that were going to be at the seam and how they lined up the pattern. I signed off on the placement and received a date for installation.
They called the day before installation to confirm. That morning they arrived right on time. Drop clothed everything. They removed the old countertops, installed the new ones, set the sink, and provided me instructions for care and maintenance. We are really pleased with the counters. They look great and the work was professional.

- KATHLEEN L.

Pittsburgh Countertop Installation Articles

Countertop Installation reviews in Pittsburgh

B

Rating
The design and planning went very well.
Pittsburgh Countertop Installers Provider Name Locked
had excellent ides to update kitchen and utlizae space the best given old house intricities. Cabinets were ordered and arrived about 3 weeks later, but i wasn't told upfront ab out delievery cost as it was inspected my installer would be picking up assembled cabinets, or was told that most people rent a van - very impractical given my lack of means to carry cabinets and the large space needed that cabinets are per-assembled (i had indepednet contractor install the cabinets so this is probably not an issue when Budget installs the cabinets). Cabinets are excellent quality and beautiful in appearance. A few of the doors had some imperfections and that was caught by the company but has taken over 4 weeks to reorder and replace those doors. Budget set me up with
Pittsburgh Countertop Installers Provider Name Locked
Grantie where i was able to browse the wearhouse and pick out my favorate slabs of stone that would be the ones used for my kitchen, i was given prices and then able to select the one that i really wanted - process was very easy and once cabinets were installed they came to the house to measured for granite them another 2 week deli till granite could be installed. Overall would use
Pittsburgh Countertop Installers Provider Name Locked
again for design process and ideas, but encountered bumps, delays and added costs asking the way. i love the cabinets and granite is perfect.


- Jamilyn K.
F

Rating
The project started in April and remains unfinished. The man that came to make the template neglected to realize I had a slide-in range that would require special pieces be cut to accommodate this design. The range was there at the time of inspection and was measured by
Pittsburgh Countertop Installers Provider Name Locked
's representative. An honest mistake and not a big deal to resolve.
What is a big deal: Three months later, several phone calls dodged and as recently as yesterday, another failure to even show up for a scheduled appointment, leaves my kitchen unfinished. They admitted they made the error and have been promising to make good on it since May. This has not happened.
I believe the fact that this was not a high-dollar job has precluded me from receiving any sort of reasonable customer service.
- brendan N.
C

Rating
Price: A
The price was great as we got a deal because we had the last slab of a certain color and they wanted to clear the inventory. Our sales guy/project manager (Ertan) did not do a good job of communicating the limitations of using the last slab, which we discovered a bit later. The last slab deal saved us roughly $2K.
Quality: B...More /> Seems are great and counters look great on the whole. We had pre-existing backsplash tile around the sink that was chipped when the old counter was removed. As a result we had to install a granite backsplash to cover the damage that wasn't originally planned. There's a small chip in one portion of the backsplash as well, but it's not a big deal.
I confirmed multiple times that one wall needed a 4.25 inch back splash as the new counters were 1.25 inches deep compared to 1.5 for the old with a 4 inch backsplash and we didn't want exposed wall. In spite of this, the granite was cut with a 4 inch back splash. The installers did the best they could and with a bit of touch up work, the exposed wall will not be noticeable due to the caulk line and some paint.
Minor issue but when they took the measurement they were a bit haphazard with the glue gun and got clue in the cabinet drawers that we had to remove. Fortunately it mostly scraped right off.
We had issues with the sink draining on the garbage disposal side. I assumed it was a separate issue and had a different plumber come out. He explained that the previous plumber installed the new sink incorrectly which caused the issue. At least
Pittsburgh Countertop Installers Provider Name Locked
deducted the price of the plumber from my final bill.
Ertan followed up to address some caulking that sagged. He fixed it with white caulk instead of clear. When I noticed, he said it would dry clear. This was a blatant lie designed for me to pay the last half of the bill before anyone had to come back out.
Responsiveness: F
The office was poor at following up on phone calls. When I discovered the backsplash was cut too short and communicated my displeasure, the office said they'll figure something out and get back to me. They never followed up with me, though the installers did what they could. In similar regard, the plumber was excessively late and I had to repeatedly call and check on when he would arrive as opposed to the office calling me back when they knew. When we worked up the contract, they said we should use their plumber since it would all be done at once, whereas if we used our own we'd be without a sink for an extra bit of time. This ended up happening anyway.
Punctuality: F
I left work on Friday afternoon to meet the plumber between 3-5pm. He didn't show up and we rescheduled to 830am the next morning. He showed up finally a bit before noon. Ertan was also late for the initial measurement. The installers were supposed to be there between 8am and noon but showed up near 10am and left a bit before 2pm. The time windows communicated were not accurate and made planning our work schedules difficult.
Professionalism: F
Ertan needed to more clearly express the limitations of going with the last slab. The initial measurement appointment was rescheduled when he showed up and decided he had to remove the counter to get an accurate measurement. We had to go 5 days without a counter or sink, which we were willing to do for the price but would have liked to know about ahead of time.
Also, the initial install was done in March. There needed to be about 15 minutes of follow-up work to address some sagging caulking. I emailed once and called twice with no results. I then got a letter in the mail explaining I owed money and had to pay right away. I called back, explained I had tried to contact them multiple times and would not pay the remaining bill until the work was done. Ertan lied and said he had called multiple times and that I was avoiding him. I told him I could pull my phone record to prove that was false. He finally came in June to do the follow-up work himself but then used the wrong colored caulk and lied about it drying clear as I mentioned above.
All in all, this only worked out due to price. If you value service, you can do better.
- Todd M.
D

Rating
March 21, 2014 - Initial install of granite. After the granite was installed we noticed there was a crack in the granite by the corner of the sink. The crack went about 1/4 of the way down thru the granite. Also noticed the one slab wasn't glued on tight, there was a Sharpie
Pittsburgh Countertop Installers Provider Name Locked
where the granite ended and the piece of granite that went behind the
Pittsburgh Countertop Installers Provider Name Locked
wasn't flush with the adjoining slabs. Finally, none of the granite slabs had shims under them for support.
April 11, 2014 - Choice sent two new guys out to examine the problems and see what can be done. IF the granite wasn't cracked it would be possible to fix the other three problems. However, a new slab for the sink would have to be cut.
Sometime in early May Choice called and said they had another slab of the granite we liked from the same lot. Could we come out and see if it is acceptable. My wife and I went out to look at it and part of it was nice but the other half of the slab was ugly. So we used masting tape to point out the area we liked and asked them to use it.
May 24, 2014 - Choice showed up with the new slab using the area we requested. However, it was cut wrong. The one side was a little short so that the cabinet it was sitting on would show. I told them the workmanship was unacceptable. This was really tough because I really love the granite we picked out.
I talked to the company and told them I was not happy and wanted it fixed. They gave me three options:
1) Go find another slab and they will cut it.
2) Use the remaining piece of the slab.
3) Put a backsplash around the edges to cover the gap.
1) So, I - the customer - went around to various dealers to find something acceptable. I even went to their other location in Canonsburg where they had a nice - not great - slab of Blue Flower. i really didn't want it but would settle for it. It was on sale so it was actually cheaper than the granite we initially bought. They balked at that even though they said to go out and find something.
2) The remaining piece of the slab is ugly. The colors are off from the rest of the kitchen. As the customer; I don't want that piece.
3) The problem isn't that the granite is too short by the wall. It is too short on the sides. I would have to put a back splash on a wood surround for the refrigerator. The gap is either going to be next to the refrigerator or next to the
Pittsburgh Countertop Installers Provider Name Locked
.
Plus, I don't really want a back splash because I want to use ceramic tile. I didn't ask Choice for Kitchen design ideas. A back splash would ruin the design I have for the ceramic.
Note: I have TWO kitchens. I had the other kitchen done by
Pittsburgh Countertop Installers Provider Name Locked
who did a great job. (See review). I went to them first but they didn't have the color I wanted so I went looking and found the perfect color at Choice. I mention this because I know what to expect when getting granite installed. Thought I would give Choice a
Pittsburgh Countertop Installers Provider Name Locked
. They have used up their three chances
- Kevin S.
A

Rating
Everything went extremely well, From our first contact with
Pittsburgh Countertop Installers Provider Name Locked
to the completed installation was a positive experience.. He accommodated our time constraints(we were out of town ) and his workers were pleasant and professional. We would not hesitate to use his services again and to recommend them to others.. No
Pittsburgh Countertop Installers Provider Name Locked
costs. Price was as quoted.
Pittsburgh Countertop Installers Provider Name Locked
and Israel Stol
- diane S.
A

Rating
. Our contractor recommended
Pittsburgh Countertop Installers Provider Name Locked
for our new kitchen cabinets. They had a great selection, and we found exactly what we wanted. They offered several suggestions which we hadn't thought of, and which turned out great. We also purchased our counter-top from them, and when they delivered it, it was not made correctly, but they quickly re-made the counter-top and the final product was beautiful. Their prices were very reasonable, and we really liked dealing with them.
- Patricia V.
A

Rating
We needed to upgrade our kitchen and had been looking to different vendors for ideas and materials. Other places were completely out of our price range but
Pittsburgh Countertop Installers Provider Name Locked
had a variety of different price ranges that we could look at. I worked with
Pittsburgh Countertop Installers Provider Name Locked
. Even though our first attempt at designing the kitchen looked great, I had major changes in what I wanted to do.
Pittsburgh Countertop Installers Provider Name Locked
worked with me to make the changes. Then I wanted to see what a different cabinet would cost and
Pittsburgh Countertop Installers Provider Name Locked
spent the time re-entering the data to get me a quote. Finally, I had a major design change and decided to change the color of the cabinets.
Pittsburgh Countertop Installers Provider Name Locked
suggested a new beautiful cherry cabinet which I fell in love with right away and I had my cabinets within three weeks. Even though we were installing the cabinets ourselves,
Pittsburgh Countertop Installers Provider Name Locked
still went above and beyond to give us advice and even called the cabinet supplier when we had detailed questions during our install. She even came to the house when we needed a different side panel. I am so pleased with how my kitchen looks!! I would recommend
Pittsburgh Countertop Installers Provider Name Locked
to anyone looking for cabinets at a reasonable price yet still have a quality cabinet.
- Laurie F.
A

Rating
If you are buying granite, this is the place to go. Their selection is wonderful and their prices are lower than any other I checked. From actually purchasing the countertop to the installation, everything was done professionally. There were no
Pittsburgh Countertop Installers Provider Name Locked
charges and they were right on time when they said they would come to measure and then install. I would highly recommend
Pittsburgh Countertop Installers Provider Name Locked
. I love my countertop. It looks beautiful!
- Barbara B.
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All Countertop Installers in Pittsburgh, PA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

COMMONWEALTH HEATING & REMODELING

2526 MONROEVILLE BLVD
Monroeville, PA

Concrete Zen

Penn Avenue
Pittsburgh, PA

CONRAD KITCHEN, BATH & REMODELING LLC

20436 RT 19
Cranberry Township, PA

CONSTRUCTION JUNCTION

214 N LEXINGTON ST
Pittsburgh, PA

Corey's Custom Cabinetry

114 Independence Rd
Aliquippa, PA

Costa Custom Builders, LLC

7711 Kifer Lane
Irwin, PA

Craig's Cleaning Service

1033 State Route 130
Greensburg, PA

CRATSA CONSTRUCTION

137 PAVIA PLAZA
Verona, PA

Creative Bath & Kitchen Inc

725 5th Ave
Coraopolis, PA

CREATIVE KITCHENS & MORE

668 PITTSBURGH RD
Butler, PA

Custom Creations & Renovations llc

507 8th Street
Ambridge, PA

Custom Designers

2631 Darlington Rd
Beaver Falls, PA

Custom Marble & Granite

106 Hindman Ln
Butler, PA

CUSTOM WOOD PRODUCTS

1027 Wilkins Ave
Pittsburgh, PA

CUVEE KITCHEN DESIGNS INC

3179 Harts Run Rd
Glenshaw, PA

D.Brennan Contracting, Inc

4747 hatfield st
Pittsburgh, PA

Dan Bilski Construction

1527 Prospect Road
Pittsburgh, Pa

DAN THE HANDYMAN

919 RANDOLPH AVE.
East Butler, PA

Darren Boggs

3264 7th Street
Lower Burrell, PA
Pittsburgh Zip Codes

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