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Cable Companies to Avoid

43

Top Rated Cable Companies

16

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B
"I have used them for 10-plus years and I continue to use them because of their network availability. Many people I work with don't have data or wi-fi or access" to the internet. They don't receive calls where I work so 's service is, I guess, a wider range, as they say. It is also a pain to change the internet and television so that is why we stay with them. We have had very few issues.

-Chuck R.

A
"We switched to from Fios due to rising costs. The installation was straight forward, done well, and they wete prompt. Fios was quicker and" better picture quality, but we knew what we were getting with the package we chose, and it is getting the job done. We have cut our cable and internet bill in half!

-Kara S.

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Angie's Answers

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Hello, this is Kyle K from the Member Care Department.

It sounds like you'll need the services of a handyman.  After you've signed in to www.angieslist.com, try searching "Handymen" using the "Search the List" tab in the main green navigation bar.
 
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Thanks for writing! - Kyle K
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Cable Tv reviews in Pittsburgh

A

Rating
Had problem with accessing/recieving my in my home. The customer service people were excellent at trying to trouble shoot, very polite, very professional. My problem was fixed on the date/time promised. The service technician was very polite, helpful and efficient.
- kathleen T.
B

Rating
You get to speak to a real person 24/7. They spend a great deal of time assisting with technical issues and have helped me solve plenty of internet and networking issues.
- Tracy B.
B

Rating
The worker was annoyed that he had to put in all new cables on the outside of my house. I realize this probably is, in fact, a pain in the a**, but that's what he gets paid for! He made me feel guilty for asking to have cable put in. Since we got the service, our box needs to be reset constantly, which is hopefully something we can just call in ...More and have fixed. Overall, the service was decent, but the installer was not very professional.
- Natalie T.
C

Rating
I dislike that the programs they show you on television are not worth the money you pay for the service; not even close. I don't have any other options in my area. I am at their mercy and I think they know that, so that is why they don't give you good programs. For what you get, the price is F. I am not satisfied with them for sure.
- Connie P.
F

Rating
's digital cable was great and worked almost always. The internet was fast and I had no problems. The phone (a land line) - I added only because it came with a bundle package. The person who had the assigned phone number before me must have had his service cancelled for lack of payment because there were so many creditors ...More calling that number - at all hours of the day and night - that I had to turn the ringer on the phone OFF and never use it for incoming calls again.

The real problem I had with came - not surprisingly - when I cancelled their services. I simply got a better deal - a WAY better deal - from FIOS. I now get the same services - PLUS an international soccer package - for $70 less each month.

When I called to cancel and told them it was because of price, they offered to return my price to my original price of approximately $153 per month. That would have been great if they would have offered it BEFORE I had FIOS installed. And if they can afford to offer those services at that price, maybe they should do so instead of ripping off customers by hiking their prices constantly.

The worst was the equipment return process. There is no office near me. And - again not surprisingly - they don't have their offices stay open very late in the evenings. So returning the equipment in person was going to be inconvenient. Luckily, when I cancelled, the customer service rep. offered to send me a prepaid postage box for me to return the equipment. Something told me not to do it - but I did...The rep. told me to return the equipment within 30 days.

The box came quickly. I packed up my stuff. I sent it all back to . I even got out my own bubble wrap and packaged everything up really safely to ensure no damage (since the box they sent did not have adequate padding - and was already somewhat crushed at the time it arrived to my house).

Within a few days, I got a bill from that included charges for over $500 of equipment - despite being told that I had 30 days to return the equipment. I called to complain - and after going through a multitude of levels of automated menus - was finally able to talk to a real, live person. She said that automatically charged my credit card for the full fees of the last month of service and would issue me the refund after the equipment is logged in.

I immediately (within a couple of days of cancelling services) started getting phone calls from a collection agency that works for to collect unreturned equipment - again even though the rep said I would have 30 days for return. They call virtually every day. They even started sending text messages. I called to complain AGAIN. The rep. said that the UPS package just arrived the day before and once the equipment was unpacked and logged in, the calls would stop.

A week later, as the calls continued, I called AGAIN - and was told that the modem was missing from my package (WAS ANYONE FROM PLANNING TO CONTACT ME TO LET ME KNOW?). I did not think that it was possible for the modem to be missing, but agreed that I would go home and double check. But, inside, I remembered handling it and putting it in the box. I double checked (and saw that the space on top of my laundry cabinet - where the phone modem used to live was indeed empty).

The next day, I called AGAIN to report that I did, in fact, return the phone modem (why would I keep such a thing?). The rep. tells me that he will write a ticket for the serial number of the equipment to be tracked. He assured me someone will contact me regarding this matter within 3 days. I told him that it's important to me to close out my account with - even if it means I have to pay for the modem - because I want to end my contact with them permanently and have the collector's calls cease.

Eight days later - I received a call from the collectors - AGAIN - asking about the equipment. I asked what they know about my equipment tracing request - at which point they told me they don't work for - they just attempt to collect unreturned equipment.

So, I call YET AGAIN - and basically tell them "Listen - I'm never sending you a modem - because I already sent it. So if you are going to charge me for the modem - do it - and send me my money that you owe me."

And that is pretty much how we left it. They are charging me $60 for the telephone modem they claim I did not return. I figure - heck - that's less than they were ripping me off each month when you compare the price with Verizon FIOS. Thank goodness I am out of the game. And by the way, my FIOS works just as good - and the phone doesn't ring off the hook from collectors.
- Rachel R.
A

Rating
We have used for years. Their customer service is okay; it all depends upon whom I get on the phone when I call. The service technicians are always great, the phone representatives are just okay. I don't have anything to compare it too but I think the price is fair. I will continue to use .
- Mary H.
A

Rating
Called prior to service, asked if it was ok to arrive early (unheard of), checked over the situation and installed the cable, programed tv, internet and phones and walked us through how everything worked. Very professional and helpful. Did a great job!
- Tess G.

Cable Companies in Pittsburgh

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

3 Point Group

2101 Moredale St
Pittsburgh

A T & T CABLE SVC

300 CORLISS ST
Pittsburgh

A-1 Installation

1367 Route 981
Latrobe

AK Security Solutions

29720 Quinkert St

Atlas Electrical Contracting, Inc.

308 Magee Avenue
Jeannette

Bill Dodd Remodeling

3500 University
Pittsburgh

C M ELECTRIC SERVICE

431 Paris Collier's Rd.
Burgettstown

Castle Point CSG, Inc.

3013 Rainbow Dr Ste B

CHOICE MEDIA GROUP

700 RIVER AVE
Pittsburgh

Comcast

4 Parkway Ctr
Pittsburgh

COMCAST

Pittsburgh

COMCAST

300 CORLISS ST
Pittsburgh

Comcast

5211 Brownsville Rd
Pittsburgh

Comcast

3668 Terrace St
Pittsburgh

Comcast

Pittsburgh

Comcast Cable

Pittsburgh

COMCAST CABLE

5211 BROWNSVILLE RD
Pittsburgh

COMCAST CABLE

300 CORLISS ST
Pittsburgh

COMCAST CABLE

30 FEDERAL DR
Pittsburgh

Comcast Pittsburgh

301-399 Oliver Ave
Pittsburgh

Comcast Pittsburgh

300 Corliss Street Pittsburgh, PA
Pittsburgh

Comcast Pittsburgh

433-499 Oliver Ave
Pittsburgh

Comcast Pittsburgh

433-499 Oliver Ave
Pittsburgh

Direct TV

Pittsburgh

DirecTV

157 Market Square
Pittsburgh

Directv Pittsburgh

1-45 Ross St
Pittsburgh

FERRY ELECTRIC CO

250 CURRY HOLLOW RD
Pittsburgh

FSN PITTSBURGH

375 N SHORE DR
Pittsburgh

INTERACTIVE CABLE ASSOC

7952 MANVILLE DR
Pittsburgh

IV Support Holdings LLC

500 West Putnam Ave

Meissner Electric

29 Hidden Valley Drive
Finleyville

Nemal Electronics

12240 NE 14th Ave

NLO Computer Consulting, LLC

28 W. Steuben St.
Pittsburgh

Premiere Audio Video Services

501 West Main Street
Mount Pleasant

Quantum Installations, LLC

5513 William Flynn Highway
Gibsonia

ROCHESTER TV & RADIO

419 ADAMS ST
Rochester

Spice It Up Handyman-I Do It All!

148 View Ave.
Strabane

TCG OF PENNSYLVANIA

530 N NEVILLE ST
Pittsburgh

TIM'S TV SERVICE

643 1/2 HILLSBORO ST
Pittsburgh

Time Warner Pittsburgh

930 Penn Ave
Pittsburgh

Tudi Mechanical Systems

343 Munson Ave
Mckees Rocks

VERIZON

416 SEVENTH AVE
Pittsburgh

Verizon

1717 Arch St
Philadelphia

VERIZON

113 SOUTH HILLS VILLAGE
Pittsburgh

VERIZON

ROUTE 19 BOX 20436 STE 650
Cranberry Township

VERIZON

355 5TH AVE
Pittsburgh

VERIZON

Pittsburgh

VERIZON

408 WASHINGTON AVE
Bridgeville

Verizon FiOS Sales Only

1617 E Gowen Ave
Philadelphia

Verizon Fios South Park

4120 Brownsville Rd
South Park

VERIZON WIRELESS

4930 MCKNIGHT ROAD
Dilliner

VERIZON WIRELESS

1970 PARK MANOR BLVD
Pittsburgh

VITAC

101 HILLPOINTE DR
Canonsburg

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