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Pittsburgh Cable Tv Providers Reviews

F
"
Pittsburgh Cable Tv Providers Provider Name Locked
's digital cable was great and worked almost always. The internet was fast and I had no problems. The phone (a land line) - I added only because it came with a bundle package. The person who had the assigned phone number before me must have had his service cancelled for lack of payment because there were so many creditors calling that number - at all hours of the day and night - that I had to turn the ringer on the phone OFF and never use it for incoming calls again.

The real problem I had with
Pittsburgh Cable Tv Providers Provider Name Locked
came - not surprisingly - when I cancelled their services. I simply got a better deal - a WAY better deal - from FIOS. I now get the same services - PLUS an international soccer package - for $70 less each month.

When I called
Pittsburgh Cable Tv Providers Provider Name Locked
to cancel and told them it was because of price, they offered to return my price to my original price of approximately $153 per month. That would have been great if they would have offered it BEFORE I had FIOS installed. And if they can afford to offer those services at that price, maybe they should do so instead of ripping off customers by hiking their prices constantly.

The worst was the equipment return process. There is no
Pittsburgh Cable Tv Providers Provider Name Locked
office near me. And - again not surprisingly - they don't have their offices stay open very late in the evenings. So returning the
Pittsburgh Cable Tv Providers Provider Name Locked
equipment in person was going to be inconvenient. Luckily, when I cancelled, the customer service rep. offered to send me a prepaid postage box for me to return the equipment. Something told me not to do it - but I did...The rep. told me to return the equipment within 30 days.

The box came quickly. I packed up my stuff. I sent it all back to
Pittsburgh Cable Tv Providers Provider Name Locked
. I even got out my own bubble wrap and packaged everything up really safely to ensure no damage (since the box they sent did not have adequate padding - and was already somewhat crushed at the time it arrived to my house).

Within a few days, I got a bill from
Pittsburgh Cable Tv Providers Provider Name Locked
that included charges for over $500 of equipment - despite being told that I had 30 days to return the equipment. I called
Pittsburgh Cable Tv Providers Provider Name Locked
to complain - and after going through a multitude of levels of automated menus - was finally able to talk to a real, live person. She said that
Pittsburgh Cable Tv Providers Provider Name Locked
automatically charged my credit card for the full fees of the last month of service and would issue me the refund after the equipment is logged in.

I immediately (within a couple of days of cancelling services) started getting phone calls from a collection agency that works for
Pittsburgh Cable Tv Providers Provider Name Locked
to collect unreturned equipment - again even though the rep said I would have 30 days for return. They call virtually every day. They even started sending text messages. I called
Pittsburgh Cable Tv Providers Provider Name Locked
to complain AGAIN. The rep. said that the UPS package just arrived the day before and once the equipment was unpacked and logged in, the calls would stop.

A week later, as the calls continued, I called
Pittsburgh Cable Tv Providers Provider Name Locked
AGAIN - and was told that the modem was missing from my package (WAS ANYONE FROM
Pittsburgh Cable Tv Providers Provider Name Locked
PLANNING TO CONTACT ME TO LET ME KNOW?). I did not think that it was possible for the modem to be missing, but agreed that I would go home and double check. But, inside, I remembered handling it and putting it in the box. I double checked (and saw that the space on top of my laundry cabinet - where the phone modem used to live was indeed empty).

The next day, I called
Pittsburgh Cable Tv Providers Provider Name Locked
AGAIN to report that I did, in fact, return the phone modem (why would I keep such a thing?). The rep. tells me that he will write a ticket for the serial number of the equipment to be tracked. He assured me someone will contact me regarding this matter within 3 days. I told him that it's important to me to close out my account with
Pittsburgh Cable Tv Providers Provider Name Locked
- even if it means I have to pay for the modem - because I want to end my contact with them permanently and have the collector's calls cease.

Eight days later - I received a call from the collectors - AGAIN - asking about the equipment. I asked what they know about my equipment tracing request - at which point they told me they don't work for
Pittsburgh Cable Tv Providers Provider Name Locked
- they just attempt to collect unreturned equipment.

So, I call
Pittsburgh Cable Tv Providers Provider Name Locked
YET AGAIN - and basically tell them "Listen - I'm never sending you a modem - because I already sent it. So if you are going to charge me for the modem - do it - and send me my money that you owe me."

And that is pretty much how we left it. They are charging me $60 for the telephone modem they claim I did not return. I figure - heck - that's less than they were ripping me off each month when you compare the price with Verizon FIOS. Thank goodness I am out of the
Pittsburgh Cable Tv Providers Provider Name Locked
game. And by the way, my FIOS works just as good - and the phone doesn't ring off the hook from collectors.
"
A
"We have used
Pittsburgh Cable Tv Providers Provider Name Locked
for years. Their customer service is okay; it all depends upon whom I get on the phone when I call. The service technicians are always great, the phone representatives are just okay. I don't have anything to compare it too but I think the price is fair. I will continue to use
Pittsburgh Cable Tv Providers Provider Name Locked
."
A
"Called prior to service, asked if it was ok to arrive early (unheard of), checked over the situation and installed the cable, programed tv, internet and phones and walked us through how everything worked. Very professional and helpful. Did a great job!
"

All Cable Tv Providers in Pittsburgh, PA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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3 Point Group

2101 Moredale St
Pittsburgh, PA

A T & T CABLE SVC

1250 STOOPS FERRY RD
Coraopolis, PA

A T & T CABLE SVC

300 CORLISS ST
Pittsburgh, PA

ADAMS COMMUNICATIONS SVC

137 HICKERNELL RD
Fombell, PA

AK Security Solutions

29720 Quinkert St
Roseville, MI

Armstong

Lincoln University, PA

ARMSTRONG CABLE

690 ROUTE 88
Stockdale, PA

ARMSTRONG CABLE INTERNET SVC

660 S BENBROOK RD
Butler, PA

BAKER INSTALLATIONS

4121 WASHINGTON RD
Canonsburg, PA

Bill Dodd Remodeling

3500 University
Pittsburgh, PA

Bochter Services

Pittsburgh, PA

CHARTER COMMUNICATIONS

302 W OTTERMAN ST
Greensburg, PA

CHOICE MEDIA GROUP

700 RIVER AVE
Pittsburgh, PA

Comcast

4 Parkway Ctr
Pittsburgh, PA

COMCAST

Pittsburgh, PA

COMCAST

890 CONSTITUTION BLVD
New Kensington, PA

COMCAST

5211 BROWNSVILLE RD
Pittsburgh, PA

COMCAST

460 WASHINGTON RD
Washington, PA