Phoenix Water Heater Installers

"I was impressed with their service, and with the quality of their work. They made my call a priority, got a plumber to me within the hour (as promised), and offered to accommodate my work schedule. The service coordinator explained that an immediate inspection would make it possible to get parts before the day was out, but that they could actually ...more do the installations or repairs after I came home from work that afternoon. The plumber arrived within the hour, as promised.

made every effort to salvage the machine. He inspected and adjusted the supply hoses and gaskets. He installed new seals, taped key elements, and worked with the drainage mechanism. Pretty much everything he tried made it better - but the leak wouldn't completely stop. It took less than an hour for

to track down the warranty information, get a replacement unit, and return to install it.

also helped me work through issues with my insurance coverage (after all his work, he was quite gracious about the fact that I might not be able to complete the job with his company), so that I would be fully reimbursed for the service. As a new homeowner, I was especially grateful for the time

took to help me understand my household systems. He was personable, helpful, and easygoing. He worked quickly and conscientiously.

was careful of fragile things in my home, and remembered to close the doors to keep my cat from wandering outside. He cleaned off the unit and the wall when he was done. I will need to clean some footprints from my floor, but overall I couldn't have been more pleased with the prompt response, level of professionalism, and quality of work from

as a plumber, and from Apple as a company."

"I had a new 12-year water heater installed. If it breaks down within those 12 years, they will replace it. Their prices are high, but so is the quality of their service and the knowledge of their service people. Their truck is supposedly equipped with everything you may need for the job, so they can do it right the first time. Their ...more club is currently (6/2010) $89 per year but offers discounts on work performed. In one instance, the first time they came to my home, the driver arrived late and they deleted the charge for the service call, per their guarantee. If they give you a discount magnet, keep it. It can be used on multiple visits. I am not fond of the higher prices, but am very happy with the quality of their people and service."

"We originally contacted the owner/operator and set an appointment. There was a period of four days from the date of our original appointment until we were actually able to talk to the owner/operator. It turned out that he was called out of state to deal with a family medical emergency. Once we were able to make contact with him upon his return a ...more new appointment was set and was promptly and professionally honored. I was not pressured to purchase anything and he explained what was good about our system and what was working. Because of the scheduling problem and inconvenience to us he waived his service fee and the price of one pound of coolant."

" delivered a very educational presentation concerning solar hot water heating in general, and the equipment he sells in particular. His detailed description was the winning factor in my selection of his company. He coordinated with my roofing company because they had to re-foam the area where the panels were attached to the ...more roof. He was punctual, did quality work, explained the equipment in detail, and left the work area very clean. I only gave a B on price because I think the APS rebate is keeping the rates charged artificially high at this time.

was very knowledgeable about the process of working with APS to obtain the rebate. It was certainly a pleasure working with

at Pacific Solar."

"Very well -- 's is always professional, courteous, lets you know when they're on the way over. With our water heater, it was hissing and rumbling and had leaked in the past. The plumber who inspected gave us several options within a broad range of prices. We chose the tankless because it is very efficient and frees up so much ...more closet space. They didn't have one on the truck but were back the next business day to do the install, which required quite a bit of work to make sure the gas line capacity was sufficient for the tankless heater. I always use

's -- they're knowledgable, prompt and the prices are fair - not cheap, but fair."

"They did great. We had a problem with it and they replaced the parts free of charge. They were prompt and professional. They called back right away over the weekend. They scheduled for the following Monday. I would recommend them to others."

"I told them I was considering having a twelve year warranty hot water heater put in because of the lower energy usage of the tank. I shared with them some of my research on different brands and asked if they would be interested in seeing the research prior to making my decision of which one to go with. They said definitely yes and he gave me their ...more email address. They said they were interested and that to help me make up my mind they would give me a professional evaluation. I sent them the information by email and received no response from them. I resent a week later the information and requested a response. I verified the email address on their website. They never gave me the courtesy of a reply one way or the other."

"Called on a Wednesday afternoon to schedule the work and they were willing to come out that evening. Since the water heater is located outside, the leak was not damaging anything, so I asked for a Friday appointment since it would fit my schedule better. The technician arrived on-time, made a quick assessment of the situation and left to get the necessary ...more materials. I left to run some errands and told him he could access the water heater from the backyard. When I returned, he was almost finished with the work. When he finished, he showed me the new water heater and how the cut-off valve he had installed works. I have absolutely no problems with how the work was completed and I thought the price was fair compared to what others were charging for the same work."