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Phoenix Pet Grooming Articles
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Phoenix Pet Groomers Reviews
My only complaint is that I do not appreciate that they wouldn't service me until I provided a credit card number for their file (even though I was only paying for grooming services, not kennel services). Why do you need a credit card on file for grooming services? Maintaining such information only makes them more liable should they get hacked. I am sorry if someone burned them once by not paying a bill (if that's the reason for keeping these on file), but why should all your other customers have to pay for the bad acts of a few? I will use them again, but would appreciate it if they would reconsider this credit card policy.
Once, when I arrived home with the dogs after a grooming, I noticed that they missed a spot near one dog's mouth, so I called them, and brought him back, and they trimmed the area on the spot. a bit of a hassle to have to get back in the car, but they were very nice and prompt about fixing the issue.
Scheduling is usually easy - they usually have appointments available for both dogs within the next week - but be aware that they book out more during the summer, when more owners groom their dogs more frequently to keep their fur shorter during the hot AZ summers.
When I come to pick the dogs up, and they're waiting in the communal, gated area inside their shop, I am always impressed that all of the dogs are behaving well with each other - never any issues between dogs, even though many have never met the other dogs before. I would consider this a testament to how well the groomers handle dogs."
All Pet Groomers in Phoenix, AZ
Sierra Vista, AZ
Sun City, AZ