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Phoenix Pet Grooming Articles
Pet Grooming reviews in Phoenix
My only complaint is that I do not appreciate that they wouldn't service me until I provided a credit card number for their file (even though I was only paying for grooming services, not kennel services). Why do you need a credit card on file for grooming services? Maintaining such information only makes them more liable should they get hacked. I am sorry if someone burned them once by not paying a bill (if that's the reason for keeping these on file), but why should all your other customers have to pay for the bad acts of a few? I will use them again, but would appreciate it if they would reconsider this credit card policy.
They were able to get us in with less than 24 hours notice and were also able to accommodate me on baths for each and the price was great. The reason I gave them a C for quality is because my only complaint would be that the odor of urine is very strong and hits you as soon as you walk in the door. The visible grooming area looks ok which makes me think it was coming from the back where the boarding and daycare is held. Those accommodations, including the outdoor dog run, is not visible and I probably should have asked for a tour. But, my girls were clean and happy when I picked them up so, if the need arises again, I'll take them there. In fact, I probably will go back for the next grooming.
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