Phoenix Pet Groomers

in Phoenix, AZ

Pet Grooming Reviews in Phoenix

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We had originally purchased boarding care for our two dogs through another provider and almost got tangled in the whole Green Acres tragedy! At the last minute we were fortunate enough to have
Pet's come to our rescue! We were going on a 17 day trip to Europe and, after finding out that the place that was supposed to care for them had just had over 20 dogs die, we were scared and hard pressed to find someone to care for the puppies on such short notice (we were leaving in 2 days!). Everyone we called was booked over 4th of
weekend, we were having no luck finding someone to take the puppies for all 17 days. Enter
. My girlfriend had the brilliant idea to look on Angie's List for a boarding facility and
was very highly rated and also super close to my home. When I first called them I was absolutely panic stricken because I was having no luck finding anything. The lady on the phone was so kind and calming, reassuring me that not only did they have space for our two dogs, but they would take very good care of them, would groom them and that everything would be fine.

The facility is cute. It's in a strip mall which I found a bit unconventional but in front they have the grooming area which is super cute, in the back (where they board dogs), they have nice run's for the dogs with play houses and astro-turf on the ground. They have a little out door area for potty breaks and a larger play area for groups of dogs to play together. They encouraged us to bring our dog's beds, toys, food and anything else that would make them feel comfortable and secure and were very good about keeping our two girls together in their own run, The girls are very attached to each other and are slightly older so I think it was good that they had some play time with the other dogs, but then had their own "room" to return to.
We left knowing we would miss our babies dearly, but we had a sense of security that they would be well cared for. It's obvious that the people at
love animals and they welcomed our babies with welcome arms and lots of tummy rubs! The best part was that
posted pictures frequently on their factbook page so we could see what our babies were up to and how they were doing. We so looked forward to those photos and absolutely cherished each and every one!
Upon our return, the girls were beautifully groomed - our little one even had pink puppy toe nail polish, our larger girl had a pretty pink bandana.
The cost was approximately $25 per dog per night plus grooming which added up but after doing a lot of research, is a totally reasonable cost. Also I would recommend you look on their Facebook page and Angie's list, sometimes there are discounts and coupons which might help!
Many thanks to
for taking such good care of our puppies!
- Madeleine N.
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This was the first time we had met or used this grooming company and it will definitely be our last.
Although
did call to let us know that she was running behind by a half hr. we were okay with that. However, a half hr. turned into an hour. When I called
to cancel our appointment because we would be late for work now, she stated that she was on our "street". I asked
if she wanted me to meet her at the gate to our condo complex and she said no, she would be able to find our condo. We eventually got a call from
asking us to meet her at the gate because she couldn't find our condo. Another waste of our time. When
did finally arrive at our condo, it was like pulling teeth trying to have a conversation with her. I'm a very open and friendly person and I felt like I was trying to bring
out of her shell, however it didn't happen. Anyway, our cocker spaniel is elderly and has some small lumps on her skin. I pointed these out to
so that she would be aware of them so that she wouldn't shave over them and cause our cocker spaniel to bleed. Sure enough, as soon as
left, I was outside on the patio with our cocker spaniel and noticed blood running down her paw.
had shaved right over one of the lumps I had pointed out to her. Both of our dogs did look nice, however the fact that this was our first appointment and she was an hour late, didn't pay attention when I was pointing out the lumps on our dog and had zero personality, we will definitely never use them again.
- Darlene L.

Phoenix Pet Grooming Articles

Pet Grooming reviews in Phoenix

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I wasn't home at the time but my husband says the groomer arrived within the designated time frame and was very good at handling our dog. From start to finish, she took 45 minutes. She was very gentle with
Phoenix Pet Groomers Provider Name Locked
and we would definitely use her again. But, he didn't get her name so if you see this, please let me know who to ask for the next time
Phoenix Pet Groomers Provider Name Locked
needs a shave! And thank you for doing a great job!
- Patricia L.
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Phoenix Pet Groomers Provider Name Locked
was great. My dog had no problem with him and came out looking great.
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and
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were also very fast. They were done in an hour and that beats Petsmart's three hours for the same service. There is nothing fancy about this teams van. So if you are expecting shiny and fancy this isn't it. But they do a great job and are so nice and great with dogs.
- Shari P.
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The groomer arrived on time and did an excellent job. It is so convenient to have the grooming done at home. The cut was the best we've had in four years.
- Alvin M.
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Called 2 companies for estimate and appointment.
Phoenix Pet Groomers Provider Name Locked
returned our call promptly and made a next day appointment (other company was more expensive and a 10 day wait). She arrived as expected, took excellent care of both our small dogs. This was our first experience with a mobile service and I am a customer for life.
- LINDA D.
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I appreciated how quick they were, and they did a good job. Nice facility as well, and I thought it would be more expensive. It wasn't; I found the price to be fair.
My only complaint is that I do not appreciate that they wouldn't service me until I provided a credit card number for their file (even though I was only paying for grooming services, not kennel services). Why do you need a credit card on file for grooming services? Maintaining such information only makes them more liable should they get hacked. I am sorry if someone burned them once by not paying a bill (if that's the reason for keeping these on file), but why should all your other customers have to pay for the bad acts of a few? I will use them again, but would appreciate it if they would reconsider this credit card policy.

- Irene W.
B

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I've had my dogs for 12 years and have never had to leave them in a kennel. I was having carpet cleaners and other services being done at my home and my usual dog sitter bailed on me. I called my vet for recommendations and they said to go to
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. I had spent an hour reading various online reviews of doggy daycares near my home and every one, including this one, had some disturbing reviews. But, I trust my vet and called
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. It helped that I had also used them for grooming many years ago.
They were able to get us in with less than 24 hours notice and were also able to accommodate me on baths for each and the price was great. The reason I gave them a C for quality is because my only complaint would be that the odor of urine is very strong and hits you as soon as you walk in the door. The visible grooming area looks ok which makes me think it was coming from the back where the boarding and daycare is held. Those accommodations, including the outdoor dog run, is not visible and I probably should have asked for a tour. But, my girls were clean and happy when I picked them up so, if the need arises again, I'll take them there. In fact, I probably will go back for the next grooming.

- MARLI S.
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I used Poochies for over a year. They were very close to my house. The customer service was never great, but they always got my dog in and out in a few hours, which I really liked. However, it seemed like every time i went there, the experience got a little worse, the quality of employee got a little worse, and the customer service was virtually non-existent. Then, I had two experiences that convinced me that I would never use them again.The first was that we had a 10:30 appointment. We showed up. The door to the place was open, but there was no one to be found. I could hear the dogs barking in the back, but, when we called out, no one replied. We tried calling by phone from inside the shop ... nothing. The cash
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and computers were left completely unattended. After standing there for about 10 minutes, two employees entered from the back reeking of smoke. They weren't at all bothered that we had a 10:30 appointment, but had been waiting for 10 minutes. Amazingly, despite this experience, I made another appointment. This time when I showed up, on time, the shop was completely closed. I waited about 10 minutes, but no one ever arrived. I called and got the machine and informed them that, despite allowing me to make an appointment, they didn't bother to show up or even call to cancel. I never heard from them again. Apparently this place has no need to care for or respect their customers. It is very frustrating. I am now trying a new place I found on this site. I suspect that anything will be better than Poochies. I highly recommend NEVER going there.
- Jeffrey B.
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When I came to pick
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up she came out looking amazing, smelling great and very happy. I could not believe how beautiful she looked after her visit.
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did a wonderful job!
- Dione C.
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All Pet Groomers in Phoenix, AZ

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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ALMA'S DOG WORLD

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ALTA MESA ANIMAL HOSPITAL

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Phoenix Zip Codes

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