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It was also good to know that they would come back if I needed anything, or if seals were broken due to repairs, remodeling, etc. I feel really good about their service and wish I would have known about this sooner.
I did not get quotes from anyone else so I can't speak to their price competitiveness. They were so impressive from start to finish, so I was happy to pay what I paid.
Three things about this process stood out for me: 1) Scheduling was a breeze. On both days, they called 20 -30 minutes before arriving to inform me specifically when they would be here, and arrived when they said they would. 2) They were very clear about the cost and the service; there was no "hard sell", and the services were clearly spelled out in detail. 3) My husband and I have several cats, and the Action employees were very careful not to let any of them out. They were very kind to our cats as well. This means a LOT to us. :)
I would recommend this company in a heart beat -- they are professional, prompt, courteous, and made an unpleasant issue like termites extremely easy to deal with. We could not be happier with the level of service we received from
So, it was a Friday night that I Googled this. I hit the "contact" tap on their website. Filled in my info (Name, Email, Comment). THEN, Saturday morning, less than 24 hours mind you, I got an email from
He goes out back, takes a look under the shed (without a bee suit or anything, BRAVE), and says to me "well, the good thing is that these are JUST honey bees". LOL. So, now here are the details about what he is going to do. He makes it clear that there will be no pesticides involved. That he will in fact transport the hive and bees to a local farm, in Buckeye, so they could live happily there. This made me very happy! He proceeds to explain to me what is all involved. He will need to dig out about 6-12 inches under my shed. Remove the hive and bees. Then, seal everything up so I don't have this problem again. (though,
He came back the very next day, Monday at 4pm. I didn't even need to be home when he started (just when he finished so I could pay him). He was at the house for about 2 hours. When he finished, he came inside so I could pay him, and told me it would just be $125. Says it wasn't as difficult as he thought. NOW that is TRUE honesty.
**Fun Fact: there was about 20 POUNDS of honey!! I couldnt believe it! TWENTY POUNDS!!! HOLY CANNOLI**
I contacted other exterminators inquiring about the process, cost, chemicals used, safety and warranty. A friend recommended so I called them as well.
Their response to all of my questions and concerns was thorough, understanding, informative, friendly and accomodating.
The cost quoted was on par with the others. We scheduled an appointment for the first of the two applications required.
No more ticks, no stains or mess. Very pleased with all aspects of dealing with
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Litchfield Park, AZ