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Over 652 reviews for
Phoenix Nursing Homes from people just like you.

F
"I tried to get referrals/reviews/any information on skilled nursing/rehab facilities nearby. This facility is a new building/location, but is actually a relocation/update" of an older "Avamere" nursing home nearby.(Avamere is a large corporation which owns many Assisted Living and Nursing/Rehab centers). I had heard really negative things about the "old" facility, but was told by a number of sources that they hadn't heard anything negative since the new facility was built, and thought things were good now... One of the resources I spoke with, "A Place for Mom", gave a thumbs up to this Avamere nursing home. From the day Mom (95 years old) was transferred here, things were bad. She was in a lot of pain, was weak & confused, and had pre-existing medical conditions that required care and vigilance. She has essentially no circulation in her legs/feet, and any damage can quickly become a major injury. Despite my warnings, and even when I pointed out damage that was starting, her feet were injured by pressure sores on her heels (which became necrotic/black) because they were not "floated" off the surface of the bed, but left in one position. Pressure stockings (very tight/to knees) were applied in a manner that literally tore up the tops of her feet, resulting in severe deep wounds to both feet. Response to these injuries was lackluster, and even after instructions by the Nursing Manager were given (in writing) leave her feet bare and float her heels, the next day they were again flat on the bed with the stockings on her over the wounds... Mom is legally blind (total central vision loss), and had her right hand/arm in a cast, but was given minimal, if any, help with meals. Residents were dressed in "street clothes" and wheeled to the main "beautiful" dining room (even when this was a painful process) for meals, where CNA's acted as waiters/waitresses... I accompanied her to dinner one night, and she was brought a large white ceramic dinner plate, with a 3
. piece of skinless dry chicken breast, heavily coated with sprinkled "herbs" sitting alone in the center - and nothing else on the plate. No veggies, no potatoes/gravy, nothing else! Oh, she had a glass of water... When I protested, I was told "that is what she ordered..." (Some of the staff didn't even know/realize that she is blind...) She was in that "home" for slightly under a week, and by that time was so damaged - in worse shape than when she arrived - that I had her transferred to another facility - a GOOD one! She has been at the new facility - the
Benedictine Center in Mt. Angel, OR - for about 6 weeks now. The tops of her feet, which have been receiving daily nursing care, are slowly healing, although still very damaged. Her heels are still severely damaged and potentially may never heal. She cannot wear shoes at all, and not even most slippers, and has prescription sheepskin-lined "boots" to cradle and protect her heels. There were other issues with this place. It has been a horrible experience, and I can only hope other people can avoid the pain and damage Mom has been subjected to. (I have photographs to document the damage to her feet, and even a photo of the pathetic "broiled chicken breast" dinner she was served). This facility brags about their high review-ratings, but careful attention to their Facebook reviews shows the majority of their "5 star" ratings are from current or former employees, who simply add the 5 stars without any actual information. I will probably feel guilty forever, but there just wasn't legitimate information available to know that I was essentially sentencing her to H***..

-Ilona M.

F
"My Mom was a resident here from Sept. 2012 -
. 2013. This is a Medicare/Medicaid regulated facility. Upon admittance, we were asked to be" on call 24/7. My sister and I agreed to this. After 4
.,I was told by the Nurse Supervisor they were transferring my Mom to a Psychiatric hosp. about 1 1/2 hrs. from my home. This was a shock! No prior concerns or mtgs were given to me or to my sister about this move. We requested a mtg.,which did occur. After another mtg., we requested help from the Ombudsman"s Office, since we feared this would be an unsafe and unwarranted transfer. We were very concerned re: Mom's behaviors changing, as we observed, previously, due to urinary tract infections(UTI'S). She had almost died due to a urinary tract infection that resulted in Sepsis at another facility. She had been hospitalized for 12 days. After many denied attempts to have Mom seen by urologist, we did confer with state inspectors, who were there at the time, and did relay our concerns. The Ombudsman never set a meeting time to address our concerns and after relating them to the state inspectors I was sent a letter by regular mail, that I was jeopordizing Mom's welfare. We had to be supervised in her room, when visiting. This was done by, at times, the lobby attendants, and a nurse's
who had fallen asleep,when I had to leave the room. I tried to contact county freeholders, since this is a county facility, but to no avail. We were later told that we were disruptive and visiting was limited to only outside of Mom's room, with staff present. We were then told that
was filing for guardianship of our Mom. We also filed for guardianship. I did have financial POA. After Mom's appt. with an Infectious Disease Dr., instead of a urologist, we were told that we were further disruptive, and visitation was limited to 11/2 hrs. each., in front of the nurses' station. We were previously with Mom for at least 6 hrs. per day. This occurred after the Infectious Disease Dr. appt. in which the court - appointed temp. guardian had to assist me with Mom's toileting needs.
had sent Mom to appt. unaccompanied (I was not allowed to go with her as I had been doing on past appts.). She was sent without any hydration and without any of her toileting needs, due to some incontinence issues. This was in
and it was at least 85 degrees. My sister and I had brought juice and thickener and all of necessary products for her toileting needs. We were not permitted in the room during Mom's examination by Infectious Disease dr..That evening at about 6:00 PM, I was sent an email re: our further disruptive behavior. We were not even at the facility that day. We were with Mom at appt. . Previously,we sat outside of Mom's room when she repeatedly asked us to come in and be with her. We were told not to enter her room and not to sit with her at meals. Visitation with Mom was then limited to 11/2 hrs. per day each. We had previously been banned from her room. We would sit outside of room while she asked us to come in at bedtime.We used to sit and pray with her and she would fall asleep within mins. and this was no longer possible. Mom kept asking us to come into the room and we couldn't. Guardianship was finally awarded to me after 8
. The judge never even met with us. This is a county facility and it seems that Medicare/Medicaid Guidelines aren't adhered to here. Visiting with family is to be private and at
is 8:00 AM to 8:00PM. The judge said that she would not adjust visitation hrs., even though I was awarded guardianship. My Mom would call out for me most of the day. Other residents reported this to me. My Mother was denied the right to see the neurologist regarding her Parkinsonism and tremors.This also goes against Medicare/Medicaid facility regulations. The tremors became so severe that she could not hold her teacup.Her voice became very hoarse and she complained of throat and chest pains. We did relay these to nurse at facility. Mom had many unexplained bruises. I requested Mom's medical records and this was denied until after 1 mon., and then she was finally home with me. Mom suffered with internal bleeding and was repeatedly hospitalized. She died after 3
.,in March, 2014, since her veins could no longer be utilized for a transfusion. There are many other documented issues regarding this facility. My Mother suffered so much by being denied her rights to be with her family and to see an outside physician. I only hope to spare other families this awful experience. Thank you

-Pat M.

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Nursing Home reviews in Phoenix

F

Rating
My father in law left after 5 days. He was readmitted to the hospital with dehydration and renal failure. He did not receive a bath in the 5 days He was there. I picked up trash from the floor of his room on each visit. CNAs slow to respond. Several times I would go to find them and they would be sitting with feet up texting on personal cell phones. Learn from my mistake. So not use this facility.
- Linda W.
A

Rating
I received calls from
Phoenix Nursing Homes Provider Name Locked
stating they did contact me. So I will withdraw my review, this was during a very emotional time and I did not remember the calls. Therefore it is not fair for me to leave a negative review.
- Kelly D.
A

Rating
Since my family had a short time to visit skilled nursing facilities before my father left the hospital,
Phoenix Nursing Homes Provider Name Locked
gave us a quick appointment so we could tour the facility. Questions were asked and answered, as well as information about the facility explained. When we arrived on a Saturday, the staff was very friendly and gave my dad a thorough examine and explained everything in his room.. (He had a a private room...very modern and well lit). Since my father had many health issues, the aides were very kind, patient and helpful. An aides station is set up at the end of each hallway. They are very good at responding to help buzzers. (Sometimes he needed to wait while aides assisted others). The bathrooms were kept clean by housekeeping and trash emptied daily. One particular
Phoenix Nursing Homes Provider Name Locked
,
Phoenix Nursing Homes Provider Name Locked
, was very good to my father. My father just thought the world of him. He showered, dressed him, and wheeled him to lunch/dinner. He always had a kind reassuring word for my dad.
Meals were served in the dining area. My father met and became friends with several of the men. The nurses were very efficient at distributing medication too. They always stopped what they were doing to answer any questions I had. I visited everyday and each time I found a pleasant environment. I also liked that I could visit at any time of the day. Laundry rooms were available free of charge to wash clothes, however, I did my father's laundry at home.
The PT and OT staff were very friendly and answered any questions I had. They also were efficient at making sure service was provided to my father everyday. If they missed a weekday, they would make it up on the weekend. My dad also liked the therapy dogs that roamed the area. When it came time for my father to leave, a staff meeting was arranged where my family and father met with a social worker, RN, PT and OT. They explained to us what they had done and the services my dad would receive at home. All in all my family was very pleased with the services and environment provided by
Phoenix Nursing Homes Provider Name Locked
.
- Roseanne P.
N

Rating
I have no worries what so ever regarding the care she receives, and have total confidence in the staff. I can't tell you how good it is to not have to worry about how my mother is being cared for around the clock.
- Jackie C.
F

Rating
I would NOT recommend this facility to anyone. My family member ended up with STAGE 4 BED SORES due their neglecy. I could not believe what was going on. They called to make sure you knew that your loved one was being unmanagable but in the long run they weren't treating her with the proper care and attention. They would leave her on the bed
Phoenix Nursing Homes Provider Name Locked
for hours and the nurse call light would be on for 5-10 mins before someone would come to the room (I know because I timed them). It's so bad for my loved one that I had to report them to the state because of the neglect now. We are now seeking legal actions against this facility. PLEASE, if you want to see your loved one live another day do not send them to this facility.
- Keisha C.
A

Rating
I was very happy and had peace of mind. I was welcomed to spend much time there which I did. They bent over backwards to convince her to move in therapy, be active, be clean and dressed, and feel as good as possible. The activity ladies were exceptional. Oceanside in Tybee left her in bed, not dressed.
Phoenix Nursing Homes Provider Name Locked
saw the importance of getting everyone up and rolling for different exposures. Mom stopped eating while there and the kitchen fixed special things to entice her. I tried the food and thought it was pretty good with a nice variety to appeal to different tastes. Mom died there in January. There are some great people there who watched over her. I have no regrets.
- diana F.
F

Rating
I chose this place because of the light in the rooms with some outside views and fairly close to my home (20 min,) I soon learned that the caregivers were inexperienced, family friends with the owners. My doctor's orders were not followed even when I left detailed notes and messages. My husband experienced a stage 2 pressure ulcer that no one noticed or treated. I found it myself and took him to Urgent Care. Then afterwards, no one used the ointment or followed doctor's orders. He sat in a regular chair with him feet down all day which caused excessive edema in his legs. Another ER and upon return to the home, I found him in a regular chair with his feet down although my notes and the doctor's notes specifically detailed his care and 24/7 elevation of legs. No cook, everything from a big box store in cans. If he didn't eat it all at one meal, it was warmed up and served to him again. No communication between owners and staff. Requests were entirely ignored and forgotten. Rapid turnover of staff with changes every two weeks or so. No continuity of care or preferences. Incorrect food and beverage for my husband's condition .Environment was poor with hospice patients left alone or to cry out in pain disturbing other residents. Indifferent administrators who were rarely there even though they lived on the premises.
- Darleene F.
A

Rating
I described the details above in my review. Check this place out if you are looking for assisted living, hospice or board and care facility as it is excellent.
- Darleene F.

Nursing Homes in Phoenix

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A AAAssisted Living Locators

7330 Earl Drive Ste E
Scottsdale

A Guiding Light for Seniors

2925 E. Riggs Road #8-128
Chandler

A HELPING HAND

3104 E CAMELBACK RD
Phoenix

A Paradise For Parents

15922 North 164th Lane
Surprise

A Place For Mom

701 Fifth Avenue

A PLACE IN THE SUN

6879 E VERNON AVE
Scottsdale

A-Z Senior Solutions, LLC

3317 S Higley Road
Gilbert

AAA Senior Placement AZ by Sue Royer

14537 West Grand Ave
Surprise

Acapulco Assisted Living Home

13616 W. Acapulco Lane
Surprise

Action Integrated Solutions LLC

P.O. Box 45538
Phoenix

ADAGIO HOUSE

3429 E CHOLLA ST
Phoenix

ALERT ADULT CARE INC

10247 W Missouri Ave
Glendale

ANGEL CASTLE CARE HOME

5623 N 83RD AVE
Glendale

Anthem Senior Living

40401 N Copper Basin Trl
Phoenix

ARCADIA ADULT CARE

4132 E CAMELBACK RD
Phoenix

ARCHSTONE CARE CTR

1980 W PECOS RD
Chandler

Arizona Active Adult Communities

17235 N 75th Ave
Glendale

Arizona Senior Transitions LLC

8311 E Vía de Ventura
Scottsdale

ARIZONA SPRING CARE HOME

10411 N 42ND ST
Phoenix

ASELA CARE HOME

1631 E CARMEN ST
Tempe

Assisted Living America, Inc.

6030 North Camelback Manor Dr.
Paradise Valley

ASSISTED LIVING CONSULTANTS

7141 W PARADISE DR
Peoria

ASSISTED LIVING OF SCOTTSDALE

6819 E SHEA BLVD
Scottsdale

BANNER HEALTH ARIZONA

1010 N COUNTRY CLUB DR
Mesa

BAPTIST VILLAGE

11527 W PEORIA AVE
Youngtown

BARRINGTON SUITES INC

5345 W PORT AU PRINCE LN
Glendale

BEATITUDES CAMPUS

1712 W GLENDALE AVE
Phoenix

C & C ADULT CARE HOME

2144 W MANOR ST
Chandler

CALAVAR ASSISTED LIVING HOME

23402 N 84TH ST
Scottsdale

Care Options Innternational

7650 S McClintock Rd #103-483
Tempe

CAREFREE ADULT CARE HOME

8038 E HAPPY VALLEY RD
Scottsdale

Carefree Assisted Living Home

8038 E. Happy Valley Rd.
Scottsdale

CHRISTIAN CARE NURSING CTR

11812 N 19TH AVE
Phoenix

CHULA VISTA CARE CTR

60 S 58TH ST
Mesa

CITADEL CARE CTR

5121 E BROADWAY RD
Mesa

Consumer Finance Solutions

6909 W Ray Rd., B15-106
Chandler

COOK HEALTH CARE

11527 W PEORIA AVE
Youngtown

CORONADO CARE CTR

11411 N 19TH AVE
Phoenix

Crismon Peaks Assisted Living LLC

10027 E Hillview Street
Mesa

CYPRESS COURT

310 S 63RD ST
Mesa

DESERT COVE NURSING CTR

1750 W FRYE RD
Chandler

DESERT HAVEN CARE CTR

2645 E THOMAS RD
Phoenix

DESERT PAVILION SKILLED NRSNG

1800 E Florence Blvd
Casa Grande

DESERT SKY HEALTH & REHAB CTR

5125 N 58TH AVE
Glendale

DESERT TERRACE NURSING HOME

2509 N 24TH ST
Phoenix

Dr. Melissa Estavillo

6245 N 24th Parkway
Phoenix

EAST MESA HEALTH CARE CTR

51 S 48TH ST
Mesa

Eldermom Senior Placement Services

42507 N. Bradon Ct
Phoenix

ETHAN CARE HOME

17015 N 58TH WAY
Scottsdale

EVERGREEN FOOTHILLS

15810 S 42ND ST
Phoenix

EVERGREEN VALLEY HEALTH

6458 E BROADWAY RD
Mesa

FAMILY CARE HOMES, Inc.

1511 N Gilbert Rd
Mesa

FOUNTAIN OF YOUTH ACH

610 E Bell Rd Ste 2-255
Phoenix

FOUNTAIN VIEW VILLAGE

16455 E AVE OF THE FOUNTAINS
Fountain Hills

FREEDOM PLAZA CARE CTR

13714 N PLAZA DEL RIO BLVD
Peoria

GATE HOUSE ACADEMY

90 S WASHINGTON ST
Wickenburg

GILA RIVER NURSING HOME

83RD AVE & BASELINE RD
Laveen

GLENCROFT CARE CTR

8641 N 67TH AVE
Glendale

GOLDEN SWAN MANOR

9828 N 57TH ST
Paradise Valley

Grace Hill Ranch,LLC

37509 N 16th Str
Phoenix

HARVARD VILLA

306 E HARVARD AVE
Gilbert

Hawthorn Court At Ahwatukee

13822 South 46th Pl
Phoenix

HEARTHSTONE OF MESA

215 S POWER RD
Mesa

HEARTHSTONE OF SUN CITY

13818 N THUNDERBIRD BLVD
Sun City

HIGHLAND MANOR NURSING HOME

4635 N 14TH ST
Phoenix

Hospice of the Valley

2525 E Southern Ave
Tempe

JMJ HOME CARE

7754 N 33RD AVE
Phoenix

KIVEL CARE CTR

3020 N 36TH ST
Phoenix

LA CASA ASSISTED LIVING

625 W Deer Valley Rd Ste 103
Phoenix

La Loma Village

14154 Denny Blvd
Litchfield Park

LIFE CARE CENTERS OF AMERICA

4065 E BELL RD
Phoenix

LIFE CARE CTR

8008 S JESSE OWENS PKWY
Phoenix

LIFE CARE CTR OF AMERICA

2727 W FRYE RD
Chandler

LIFE CARE CTR OF N GLENDALE

13620 N 55TH AVE
Glendale

Loved Ones First, LLC

29900 121st Ln
Peoria

MARA VILLA CARE CTR

8825 S 7TH ST
Phoenix

MESA CHRISTIAN RESIDENTIAL

215 W BROWN RD
Mesa

MI CASA NURSING CTR

330 S PINNULE CIR
Mesa

MORNING GLORY ADULT CARE HOMES

3759 E CLOVIS AVE
Mesa

OASIS OF LOVE ASSISTED LIVING

9542 Flower St Apt 2

OSBORN HEALTH

3333 N CIVIC CENTER PLZ
Scottsdale

PARADISE HEIGHTS ADULT HOME

12035 E MOUNTAIN VIEW RD
Scottsdale

Paradise Valley Loving Care

3324 E Oraibi Drive
Phoenix

PARK AT 7TH AVE

10234 N 7TH AVE
Phoenix

PARK REGENCY HEALTH CARE CTR

2555 N PRICE RD
Chandler

PHOENIX MOUNTAIN NURSING CTR

13232 N TATUM BLVD
Phoenix

PLACINUN ASSISTED CARE

1214 N PALM ST
Gilbert

PLAZA COMPANIES

7501 E THOMPSON PEAK PKWY
Scottsdale

PLAZA HEALTHCARE

1475 N GRANITE REEF RD
Scottsdale

RAINBOW CIRCLE

510 N OLIVE
Mesa

RIDGECREST HEALTHCARE

16640 N 38TH ST
Phoenix

SHADOW MOUNTAIN HEALTH CARE

11150 N 92ND ST
Scottsdale

Shae Residential

2901 E North Lane
Phoenix

SOCIAL WORKS INC

13416 N 32ND ST
Phoenix

SONORAN REHABILITATION & CARE

4202 N 20TH AVE
Phoenix

ST LUKE'S SKILLED NURSING

1800 E VAN BUREN ST
Phoenix

STORE MORE! Self Storage @ Avondale

1101 S. Avondale Blvd.
Avondale

STORE MORE! Self Storage @ Buckeye

1596 S. Watson Road
Buckeye

STORE MORE! Self Storage @ Peoria

8580 N. 91st Ave.
Peoria

STORE MORE! Self Storage @ Phoenix

1815 N. 91st Ave.
Phoenix

STORE MORE! Self Storage @ Queen Creek

1101 S Avondale Blvd
Avondale

SUN BRIDGE CARE & REHAB CTR

350 E LA CANADA BLVD
Avondale

SUN CREST HEALTH CARE

2211 E SOUTHERN AVE
Phoenix

SUN GROVE VILLAGE CARE CTR

20625 N LAKE PLEASANT RD
Peoria

SUN HEALTH GRANDVIEW CARE CTR

14505 W GRANITE VALLEY DR
Sun City West

SUN VIEW CARE CTR

12207 N 113TH AVE
Youngtown

SUNRISE ASSISTED LIVING

7370 E GOLD DUST AVE
Scottsdale

Sunrise Of Chandler

5757 W Chandler Blvd
Chandler

SUNRISE SENIOR LIVING

6001 E THOMAS RD
Scottsdale

SUNRISE SENIOR LIVING

17225 N BOSWELL BLVD
Sun City

SUNWEST NURSING & REHAB CTR

14002 W MEEKER BLVD
Sun City West

TANNER PROPERTIES

700 E Jefferson St # 230
Phoenix

The Terraces at Phoenix

7550 N 16th St
Phoenix

VALLEY OASIS ADULT CARE HOME

5131 W SWEETWATER AVE
Glendale

VANDERMEYER GROUP HOMECARE

7554 W LIBBY ST
Glendale

Vi at Grayhawk

7501 East Thompson Peak Parkway
Scottsdale

Vi at Silverstone

23005 North 74th Street
Scottsdale

VILLA OCOTILLO

3327 N CIVIC CENTER PLZ
Scottsdale

WESTCHESTER CAMPUS OF CARE

6100 S RURAL RD
Tempe

WEYRICH HEALTH CARE CTR

12000 N 90TH ST
Scottsdale

YOUR THIRD HANDS

6322 E TURQUOISE AVE
Paradise Valley
Phoenix Zip Codes

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