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Phoenix Limousine Service Articles

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Phoenix Limo Services Reviews

F
"
Phoenix Limo Services Provider Name Locked
was hired for a birthday celebration 0n Sept. 7. My goal was to provide a memorable event for my wife, our daughters, & several of my wife's friends. I did not accompany them for the night out. I only set it up and paid the bill.
Price agreed upon in advance was $69/hr, plus tax & 20% tip, for approx. 6 hrs. 5PM - 11PM. They agreed to charge me just one way for the transit time between their PHX garage and my home in Goodyear. I assumed that the additional time for transit would be no more that 30 - 40 minutes based upon their disclosure that the car would be coming from their garage in PHX.
The day of the event I called to confirm the pickup time AND requested that paperwork be emailed to me in advance so that I would already be familiar with the contract and itemized charges. I thought this was
Phoenix Limo Services Provider Name Locked
because the pickup can be a bit chaotic with cameras flashing & everyone getting settled. They declined & informed me that the driver would bring the forms. When he arrived, I signed a credit card authorization, but the only thing he left with me was a pre-printed TCL Rental Agreement; and actually he seemed unfamiliar with the pricing structure when asked.
The limo and service itself was acceptable; but just barely. The driver arrived 10 - 15 minutes late because he had a hard time finding my house! Not a good start for the driver! The exterior of the car was a bit dirty, although they claimed that it rained on the way over. After the event, the attendees reported that the bar area & glasses were less than pristine. A few minutes into the ride they informed the driver that the sound system was not working. This was apparently not a
Phoenix Limo Services Provider Name Locked
user error, as the driver had to do some finagling to get it going.
Several days after the event, I noticed additional charges to my CC that I thought were excessive. Over the next week I repeatedly asked for clarification of the charges, but they declined and quit responding to my emails. I have found no record of their business name being recorded with any AZ State agency, nor did I find anything about them with the proper licensing authority, Arizona Dept. of Weights & Measures.
I made attempts in advance to clarify billing details. I asked multiple times after the event for the contact info for the Owner or General Manager; and for the itemization of charges that
Phoenix Limo Services Provider Name Locked
to the upfront Visa charge of $489.00 and subsequent charge of $248.40. Forgetting any of the issues about the level/quality of service provided, I believe that I was over-charged. Because they failed to provide the appropriate detail of charges, I calculated the fees based upon 7 hours of use total ($69/hr), 20% driver gratuity, and an estimated 8.5% tax for a total of $620.66. Their total billing to me was $737.40, for a difference of $116.74.
I am quite annoyed and actually astonished at their unwillingness to provide details or Owner/Manager contact info. Therefore I have attempted to find out everything that I can about the company. I can find no registration of the company name, trade name, etc.; nor can I find any record of them being properly registered with ADWM.
"
A
"The scheduling and cost estimate were all done over email and all communication was easy and prompt. We were upgraded to a nicer limo bus at no extra cost. The bus was clean and everything inside worked as advertised. The driver showed up on time and was dressed nicely and was very professional. The evening went flawlessly and everyone loved the bus. I would use In The Scene again in a heartbeat."
D
"Departing transportation was fine. Driver arrived early and was helpful in loading luggage etc. Trip to airport was timely. I called a day before my planned return to let the service know that I would be returning a day early and asked if service would be available later in the evening that day. I was told that the car would be circling and to call when I had my bags. This was in contrast to what I was originally told-that someone would meet me at the baggage claim. I arrived and called and was told that a car would meet me at the transportation center. After 20 mins, the car had not arrived. My attempt to call the dispatcher was met by voicemail. After one hour with no car and no call from them I rented a car and left. I have not heard from them to this date. Had they really intended to find me, I would have assumed they would have called when they found I had left, so I am assuming they never intended to pick me up."
A
"
Phoenix Limo Services Provider Name Locked
was our driver and he was on time, almost to the minute! I had maps printed from online for
Phoenix Limo Services Provider Name Locked
to follow and beyond that, he needed no further assistance from me to find each location flawlessly. The price includes 1. 5 hours additional from the original 6 hours reservation. I thought the price a little high, but I have no experience with limos for comparison. It sure was nice to splurge once in a while and let someone else do the driving! This was a quality experience."

All Limo Services in Phoenix, AZ

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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AAA LIMO

4525 E UNIVERSITY DR
Phoenix, AZ

ACCENT LIMOUSINES

19802 N 32ND ST
Phoenix, AZ

ACCENT LIMOUSINES

11105 N 115TH ST
Scottsdale, AZ

Accent Transportation Services dba Accent Limo

2208 East Magnolia Street
Phoenix, AZ

ACCESS LIMOUSINE

1652 N SCOTTSDALE RD
Tempe, AZ

ACE LIMOUSINE SERVICE

PO BOX 31293
Phoenix, AZ

ACL

114 W CAMELBACK RD
Phoenix, AZ

AFFORDABLE LIMOUSINE

4722 E ROBIN LN
Phoenix, AZ

Airport Limo Surprise

16242 W Boulder Dr
Surprise, AZ

Airport Transportation Avondale

105 E Rose Ln
Avondale, AZ

Airport Transportation Phoenix

110 W Adams St
Phoenix, AZ

ALL 4U BRIDAL & LIMOUSINE

318 S 119TH DR
Avondale, AZ

ALL OUT ENTERPRISES INC

6363 S KYRENE RD
Tempe, AZ

ALLISON LIMOUSINE & HUMMER SVC

2810 S 24TH ST
Phoenix, AZ

Aloha V-One Phoenix

10 S 3rd Ave
Phoenix, AZ

AMERICAN LIMOUSINE

10017 E MOUNTAIN VIEW RD 1054
Scottsdale, AZ

American Royal Sedan

20100 N 78th Pl
Scottsdale, AZ

AmeriCar, LLC

8776 E Shea Blvd
Scottsdale, AZ

AMZ EXCURSIONS LTD

2415 W DARROW ST
Phoenix, AZ