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Phoenix Home Warranty Articles

Cost versus benefit: what a home warranty really offers

Home warranties don't always come with the kind of robust protection and security homeowners expect. Here's a quick breakdown on the real costs, and real benefits, of purchasing a warranty for your home.

7 components of a good home warranty

Home warranty companies are the number one most complained about category on Angie’s List. If you decide to purchase a warranty, look for the components of a good home warranty before signing the contract.

3 things to know before buying a warranty on a newer home

Should you buy a warranty to protect you from unexpected problems with a newer home? Knowing the costs, benefits and drawbacks will help you decide if a warranty has value for a home five years old or less.

Does a first-time buyer need a home warranty?

Buying a home is a large step in life, and being a first-time buyer, you may have many questions. Should you purchase a home warranty when you buy your first home? Is it worth it to cover any what ifs?

Angie's List In The Press

Phoenix Home Warranty Companies Reviews

A
"we've used
Phoenix Home Warranty Companies Provider Name Locked
for over 10 years. They used to be called Service One. We noted the water heater to be leaking, called them, they had someone out the next day, who reinstalled a water heater in less than an hour. This has consistently been the service we have received from them. Their subcontractors (with the exception of one electrician, who was terrible) have been high quality, fast, efficient, and complete. Their prices have gone up over the years, and covered items have gone down, so check what you need. However, they have at various times fixed our garage door, replaced water heaters, fixed plumbing problems, fixed our A/C units several times, replaced our dishwasher and washer, and serviced our dryer several times.We continue to use them because they fix the problems (again, with the exception of the electrician, who failed miserably), and they take good care of us.
"
D
"Things went wrong when they decided not to renew me. A management decision was made that I was too expensive for them and that I was asking for their services too often. I guess that they want you to buy insurance but then not use it. I am obviously disappointed and will cancel my contract with them for my place in Texas too.
"
A
"I came home to find the temperature in my home was 92º and rising. I placed a call to
Phoenix Home Warranty Companies Provider Name Locked
and a very nice man,
Phoenix Home Warranty Companies Provider Name Locked
, took down all my information and knew the situation was dire since I only had 1 a/c unit and no cooling. He was able to find a company, AZ Trade Masters, that could come out quickly for me.
Phoenix Home Warranty Companies Provider Name Locked
was very nice and empathetic. Within a few hours the technician came out and was able to make the repair. The home started cooling down right away. Thank you
Phoenix Home Warranty Companies Provider Name Locked
and AZ Trade Masters.
"
A
"Firstly the customer service rep I spoke with was absolutely great. Her name was
Phoenix Home Warranty Companies Provider Name Locked
and she was very accommodating and nice, even sympathetic and not in a disingenuous way, I could tell that even though it was my problem she really felt bad for me. I know that doesn't have anything to do with their service, but it was nice to speak with an empathetic customer service agent for a change!
The service provider came out quickly and fixed the problem all in one visit. I highly recommend this company.
Phoenix Home Warranty Companies Provider Name Locked

"
F
"I have had two service companies come out and three visits later still no microwave that works! I could have used that $700 to purchase a few new microwaves instead of paying
Phoenix Home Warranty Companies Provider Name Locked
$700 to not replace the microwave with a new one. After you pay two service guys from two different companies to "fix" my micro and haven't accomplished that yet, wouldn't you think that replacing the unit with a new one that costs $200 would make the most sense? I put in the first call to Republic to come out on
Phoenix Home Warranty Companies Provider Name Locked
9th (no response for 8 days) then a second call was made on
Phoenix Home Warranty Companies Provider Name Locked
16th. Finally a representative called me back on
Phoenix Home Warranty Companies Provider Name Locked
17th. On
Phoenix Home Warranty Companies Provider Name Locked
20th, 25th, and Aug 3rd service guys came to my house. It is now Aug the 8th and still no microwave...I was told today that I would have to wait two more days for a verdict or either another attempt at repair or a replacement microwave. I was told by their customer service rep that
Phoenix Home Warranty Companies Provider Name Locked
is in the
Phoenix Home Warranty Companies Provider Name Locked
of repairing things not replacing them! Well I am in the
Phoenix Home Warranty Companies Provider Name Locked
for a microwave that works and not having wasted $700!
"
F
"I live in
Phoenix Home Warranty Companies Provider Name Locked
. My air conditioner went out on the 4th of
Phoenix Home Warranty Companies Provider Name Locked
when it was 114 degrees outside. I had a 1 year old son in the home. When I called Choice for service, they provided the numbers of at least 5 of their "contractors" for me to call. Of the 5, two actually answered and both of them said that they did not provide services for
Phoenix Home Warranty Companies Provider Name Locked
, that they had quit working with them and were surprised that I was calling them. The other 3 contractors never answered. I asked Choice for an alternative and was told that if I went outside of their network, I would need to fill out a pre-authorization form BEFORE the work was done. This was an emergency. Because it was the 4th of
Phoenix Home Warranty Companies Provider Name Locked
, I was only able to speak with their dispatch agents who couldn't provide me with the form or the pre-authorization. I would have to wait until
Phoenix Home Warranty Companies Provider Name Locked
6th to speak with somebody in that department. To cut this story short, I ended up calling my old trustworthy air guy who came out and fixed the air. When I submitted a claim form to Choice, it took them 5 months of me harassing them to actually address the claim. Then they denied it because I didn't have pre-authorization. I filed a Better Business Complaint and found out that that they had hundreds and hundreds of complaints under their previous name. After they got a copy of the complaint they finally agreed to pay for my air conditioner to be fixed, but subtracted their $65 service fee!!!! They didn't even send a guy out, so why was I paying their service fee. After fighting with them for 7 months, literally dozens of letters, hundreds of hours on the phone with them, I just cashed their check and gave up. It was one of the worst customer service experiences of my life, and I'm a pretty patient person. DO NOT USE THIS COMPANY! STAY AWAY!
"
D
"When I called to report that the unit had failed again, I was told that our policy was scheduled to expire (we did not receive a notice). When I attempted to renew (mainly because, as a matter of principle, I didn't want to let them off the hook by allowing the policy expire), they informed me that they had not sent a notice because they were refusing to renew our policy on the grounds that we had filed "too many claims." They sent a tech to give us one last charge of freon and fix yet another leak, and then dropped us from their coverage. According to the rep, our claims totaled only around $2,000 on a "premium" policy with an $800 annual fee, which we paid for 2 years. Virtually all of the claims we made resulted from their refusal to replace the AC unit and instead keep it on life support. In the end, we are stuck with a zombie-like unit that will cost at least $5000 to replace and no warranty coverage. I'm just thrilled."
B
"The service provider arrived on time the next day and was extremely courteous and replaced the water heater. The upshot is that the service provider was good; the AHS representative was rude and appeared unconcerned about customer relations, even if he was unable or unwilling to do anything under the circumstances, his unprovoked rudeness was inappropriate. I have had other less time sensitive repairs, i.e., garage door opener, through AHS and repair person came out within 1 day. AHS appears not to have sufficient service providers for major repairs, which the surcharge is unlikely to cover the actual cost of the service call. This serves AHS's bottom line to do so, which may cause customers to at least consider hiring someone else to get the work done as I did regarding the water heater (Bealls plumbing came out and gave an estimate between my calls to AHS)and to fend off customer requests/complaints with rudeness. It was an unpleasant hassle."
A
"Within a month of coverage, our A/C broke. The company came out three times, which took a bit long, but after the third with a supervising repairman told me we needed a new compressor. They had the new one installed within 2 days and that's a very expensive repairs. I will rate them a little low on responsiveness because for the A/C checks, I had to book out a month ahead to schedule...they were so busy."
A
"It's always been money well spent. They are easy to reach and is always very prompt. They always have someone out within a couple of days. They just been great."

All Home Warranty Companies in Phoenix, AZ

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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#1 EZ Movers

3101 Saint Philip St
New Orleans, LA

A2Z American Construction

2023 W Darrel Rd
Phoenix, AZ

AC MEN

Phoenix Anthem Scottsdale Sun City Avondale AZ
Phoenix, AZ

America's 1st Choice Home Warranty

2625 Sandy Plains Rd
Marietta, GA

American Residential Warranty

1700 N Dixie Hwy
Boca Raton, FL

Anytime Appliance Service

4427 W Eva Street
Phoenix, AZ

ARIZONA EXTERMINATING

9299 W OLIVE AVE
Peoria, AZ

Autopom!

23046 Avenida De La Carlota
Laguna Hills, CA

Awning Man

1201 west lajolla drive
Tempe, AZ

AZ GARAGE DOORS-N-MORE INC

3685 N Navajo Dr
Prescott Valley, AZ

Buyers Protection Group (BPG)

4300 Alexander Dr
Alpharetta, GA

Complete Appliance Protection Inc

1532 NE 96th St
Liberty, MO

contextualthesaurus.com

4200 n miller
Phn, az

DIRECT VEHICLE SERVICE CONTRACTS LLC

7339 E EVANS RD
Scottsdale, AZ

Discount Auto Insurance

2510 W Dunlap Ave
Phoenix, AZ

Discount Insurance

2510 W Dunlap Ave
Phoenix, AZ

Farmers Insurance

20819 N Cave Creek Rd
Phoenix, AZ

farmers Insurance/ Look Out agency

10265 W Camelback Rd
Phoenix, AZ

First American Home Buyers Protection

211 W Monroe St
Phoenix, AZ

GABRIEL'S APPLIANCE PARTS & SERVICE, LLC

401 W VAN BUREN ST STE C
Avondale, AZ