Phoenix Home Security Companies

"I have used them for years and would highly recommend them to members of Angie's List. I like how responsive they are at answering all my questions and if there is a problem, they call or send the police. They are always in touch with us. I have not had any break-ins since I have had them. They have a good staff."

"I like them very much. They have a great customer service team and their service people are very nice and knowledgeable. I like that we pay every three months and have an agreement to pay that way. It makes things easier on me."

"They basically do what they are supposed to do and I've never tested them, but they re known as a very good and reliable company. I feel very safe with them monitoring my alarm system."

"I am very pleased with them because they do a very good job. My husband had a little smoke event a while ago with the toaster, and they called right away to make sure we were doing fine. They have never had to send the policemen or firemen to my house."

"I have been happy with this service since I started with them. The original installation actually went well. I did have the alarm go off by accident a few weeks ago and they were very prompt in calling me. The customer service is good too."

"I had them install the unit 2 years ago and I have only had one problem. The circuit panel went out and the police came to my house twice in a day. They came out and fixed it the very next day. Other than that I have had no problems and would recommend them to anyone looking for an alarm company."

"The sales manager had to come out to help untangle this mess! The sales person could not recognize that my "old" system was wireless even when I told her that it was wireless. Once the technician got here he started that song and dance about what was wrong. The unfortunate part is that I had the same treatment from two other companies. I thought that ...more a smaller company would be the way to go. The technical manager Winter had to reprimand her technician at on the job. I can see that there will be problems with this outfit. I'm in the process of canceling the service. I'd rather risk losing everything than to support such poor communication and customer service. The technician started today's nightmare by talking to his supervisor Winter outside my home where the whole world could hear him discussing the configuration of my existing system and home. The salesperson, Autumn did not tell the truth. Security is so important and shouldn't be left to this kind of action and behavior."

" , the owner, came out and spent quite a lot of time with me explaining how an alarm works and what all the options are, including wired and wireless features. My house is pretty big and has a complicated attic structure so there was a lot involved. explained that I could alarm my workshop and garage even ...more while I was at home and the alarm in the house was deactivated. That was great news for me because my garage and workshop are separated from the house and I can't really tell what's going on there if I'm inside the house.

is very friendly and likes to chat (be prepared to let him know if you've got a limited amount of time) and does his work while smiling all the while. I once called him late at night to leave a message on his voicemail and he called me right back. I have had

back a few times to make changes to this system and to install a new alarm system in my office. He always shows up exactly when he says he will and gets the job done."