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Phoenix Home Security Companies Reviews
We gave them the computer and was supposed to get it back at 7 in the morning the next day. They called to push it back again and finally came out in the afternoon. We asked him to call the manager when he came out so that we could meet him as he did the work. He never called and instead just did the work and left. Well, we found out that the server was having connectivity issues. We asked them to come back out to fix it. They again gave us a time they'd be out -- which again they did not meet -- and when he came out again he didn't fix the problem.
Plus, we found out that contrary to what "
When told of my promotional coupon for 15 Window or Door Sensors, the Sales Agent asked if I had a dog (??). Since we do not, he told me that the included indoor montion detector would
The technician arrived promptly at my home on February 14th.
I was also surprised to learn that $40-ish cellular monthly monitoring charge is standard.
I did try to contact Customer Service and was instructed to relay my concerns to an email address. I did receive an email reply almost one week later. It stated that the "15 Window or Door Sensor" offer is only honored when the home is aleady "pre-wired" for a security system, and that homes with cell phone service are standardly charged a monthly rate of $44.99 for monitoring."
The installer arrived before
Reading the online reviews of the major monitoring services made me dread the day I had to talk to them. "
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