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Phoenix Home Security System Articles

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Angie's List In The Press

Phoenix Home Security Companies Reviews

A
"Our consultant,
Phoenix Home Security Companies Provider Name Locked
, was very pleasant, informative and professional. He took all the time we wanted to explain every aspect of the system we were purchasing and answered all our questions. You will not find another consultant who is willing to be that attentive.
Phoenix Home Security Companies Provider Name Locked
was the installer and again, he was prompt and professional and the installation was done in a timely manner. Once the installation was complete,
Phoenix Home Security Companies Provider Name Locked
explained the system to us and answered all our questions.
Phoenix Home Security Companies Provider Name Locked
was patient and did not leave until we felt comfortable operating the alarm. We love our system and it is what we wanted when we spoke with
Phoenix Home Security Companies Provider Name Locked
in the first place. Our home had a unique situation and required particular attention. Both men told us we could contact them at any point and they have lived up to their word. In the long run, anyone can sell you an alarm system however, the proof is in the pudding once the sale is complete. They have won our respect and we would recommend them to anyone.
"
A
"Great customer service by
Phoenix Home Security Companies Provider Name Locked
! The system they use is an easy to use touch screen and is at a reasonable price. They were also able to install my system the next day and it has been working well for almost 2 weeks now. I would recommend them to my neighbors.
"
A
"
Phoenix Home Security Companies Provider Name Locked
was on time for the appointment and got right to work, assessing my home. He clearly explained the pros and cons of the various sensors/monitors, their ideal locations, and my options for monitoring. He was also responsive to my request to get the system installed the same day, so I was able to avoid having to take another day off.
Phoenix Home Security Companies Provider Name Locked
from AZ Alarm Company arrived on time a few hours later to install the sensors and the control panel. He explained the basic setup of the system and how to use the mobile app and left stickers/signs for the property. Overall, I was very satisfied with the quick response time and same day installation.
Phoenix Home Security Companies Provider Name Locked
explained things clearly and I felt I was able to make an informed decision. The price is competitive and I really like the mobile app. The only thing that was a bit unexpected was the involvement of three different companies in the process (
Phoenix Home Security Companies Provider Name Locked
performs the original consult; AZ Alarm Company did the actual installation; Monitronics does the monitoring), but so far I am very happy with the system and the overall experience.
"
A
"I met
Phoenix Home Security Companies Provider Name Locked
at the
Phoenix Home Security Companies Provider Name Locked
Home and Garden show. He followed up, came out to my house, assessed the situation and sent an installer who could repair our system and make it function for us.
"
F
"We bought a surveillance computer and
Phoenix Home Security Companies Provider Name Locked
camera from them a few years ago. The remote playback feature on the software was very choppy (I had no problem playing back when I was on the server itself) so I asked them to fix it. (It was making reviewing the footage very painful.) They agreed to come out at no charge. They gave us a window of time when they would come out. They ended up pushing this back a few times. When
Phoenix Home Security Companies Provider Name Locked
finally came out, he told us that he needed to reinstall Windows 7 and the surveillance software on the server. I was confused because I didn't see what this had to do with our playback issues we had on the client computers. I was also worried that we would
Phoenix Home Security Companies Provider Name Locked
our stored video footage but
Phoenix Home Security Companies Provider Name Locked
told me it was on a different partition so would be unaffected.
We gave them the computer and was supposed to get it back at 7 in the morning the next day. They called to push it back again and finally came out in the afternoon. We asked him to call the manager when he came out so that we could meet him as he did the work. He never called and instead just did the work and left. Well, we found out that the server was having connectivity issues. We asked them to come back out to fix it. They again gave us a time they'd be out -- which again they did not meet -- and when he came out again he didn't fix the problem.
Plus, we found out that contrary to what
Phoenix Home Security Companies Provider Name Locked
told us all of our stored video footage was indeed erased.
"
A
"When I initially called to get an estimate,
Phoenix Home Security Companies Provider Name Locked
the owner came to the house. He was very professional and straight forward and didn't give us any of that salesman pressure, which we really appreciated. The prices were very reasonable . . . with a discount for being an Angie's list member and also a lower monthly price if you signed up for a three year contract. We got estimates from several security companies and decided to go with Bulwark because they ended up having the lowest price and we also liked their straight forward, honest and professional approach. When the guys came to install, they were on time and professional. They worked very diligently and made sure to clean up well after themselves. It took them 4-5 hours to install everything and before they left they explained the whole system to us and helped us get everything started. We are very satisfied with the job they did, the company itself and the security system . . . so far we have no complaints and would recommend Bulwark to everyone."
B
"Had to make an appointment for the next day. They were on time. However, the first trip out was not a free estimate. It was, I believe, $125 for the house call, and they did NOT apply that cost toward the costs the next day of providing and installing the 10 detectors, and that was disappointing. But here we are a few months later and the system is still operating....quietly."
A
"I chose them since they have a package deal as a provider with USAA which is my bank and insurance company. They are on one of the best at protecting my house according to them. They send out pretty confident people to do the repairs. When the alarm goes off they are right on top of it by sending someone over to my house or calling to see if it a false alarm. I would use them again in the future."
D
"I called
Phoenix Home Security Companies Provider Name Locked
's sales department on February 10th after receiving a promotional mailer advertising a "Free Home Security System" for the cost of only the $99 Customer Installation Charge (included on the mailer were 3 "Act Now" coupons-for a free Wireless Remote Control, a free Fire & Medical Panic Alert, and free 15 Windw or Door Sensors). This is in exchange for 36 month service agreement of $35.99 a month.

When told of my promotional coupon for 15 Window or Door Sensors, the Sales Agent asked if I had a dog (??). Since we do not, he told me that the included indoor montion detector would
Phoenix Home Security Companies Provider Name Locked
the additional sensors unnecessary (I LATER found out that the motion sensor only covers 25 feet of space--ridiculous for a 2,500 sq. foot home!). I did purchase an additional sensor for the entry from our garage for $49. The agent told me that since we had a "land-line" telephone, the monthly monitoring fee would be $35.99 (I LATER found this to be wrong as well--the cellular plan is the standard option at $41.99 per month). Sales needed my Social Security number (??) for an instant credit check and proceeded to shedule my service appointment and charge my credit card for $161.76.

The technician arrived promptly at my home on February 14th.
Phoenix Home Security Companies Provider Name Locked
was very polite, presentable, and professional. After locating an appropriate place for the ADT keypad, he noted all of our home's entries. It would cost $4053.94 ($3709 plus tax) to propersly secure our home. What?? It is disgusting when a company expects its service techs to "upsell" in such a manner! Bait and Switch? They should just allow these men and women to do their job of competently installing the product! I did purchase one of their fire/heat sensor alarms (it's a new home--we needed it).
I was also surprised to learn that $40-ish cellular monthly monitoring charge is standard.
Phoenix Home Security Companies Provider Name Locked
showed me where a criminal could simply cut our phone line and disable the entire system--if we went with the "land-line" rate quoted by Sales.

I did try to contact Customer Service and was instructed to relay my concerns to an email address. I did receive an email reply almost one week later. It stated that the "15 Window or Door Sensor" offer is only honored when the home is aleady "pre-wired" for a security system, and that homes with cell phone service are standardly charged a monthly rate of $44.99 for monitoring.
"
A
"
Phoenix Home Security Companies Provider Name Locked
(the owner) was able to schedule a visit for the day after I called, and he arrived just when he said he would.
Phoenix Home Security Companies Provider Name Locked
was very friendly, and he really knows his stuff. He was able to address all of my concerns in writing, and I liked that he clearly laid out the various options and exactly how much everything would cost. I'd already been through the process with two other companies, and whereas they left me feeling like the whole industry was loaded with scams,
Phoenix Home Security Companies Provider Name Locked
really educated me about my options and why certain things were important and how they worked. He even talked me out of hooking my thermostat up to the control panel; even though it would have meant more money for him, he showed me how to create the same service for much less by going to Home Depot.

The installer arrived before
Phoenix Home Security Companies Provider Name Locked
and I had even finished! Again, super friendly, professional, and eager to educate.

Reading the online reviews of the major monitoring services made me dread the day I had to talk to them.
Phoenix Home Security Companies Provider Name Locked
gave me his number and told me to call him if there was ever a problem. If you want to buy some peace of mind - and not just a system -
Phoenix Home Security Companies Provider Name Locked
really delivers. I'm recommending him to all of my friends.
"

All Home Security Companies in Phoenix, AZ

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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View locations from page 6 of PhoenixHome Security Companies

AK Security Solutions

29720 Quinkert St
Roseville, MI

ALARM COMMUNICATIONS INC

47019 N 33RD AVE
New River, AZ

Alarm Communications Inc.

3655 W Anthem Way
Phoenix, AZ

Alarm Me Now Inc.

1300 South Watson Road A-114 PMB# 287
Buckeye, AZ

ALARM TEAM

2020 S MILL AVE
Tempe, AZ

ALARMS FOR LESS INC

13422 N CAVE CREEK RD
Phoenix, AZ

ALARMS UNLIMITED

4708 E LAUREL AVE
Gilbert, AZ

All Arizona Communications, llc

3801 West Angela Drive
Glendale, AZ

ALL-SAFE SECURITY

2516 N. KRISTEN ST.
Mesa, AZ

All-Star Security LLC

967 S. Adam Way
Gilbert, Az