Phoenix Fence Installers

"The experience I had with was horrible and a major disaster. was the owner however he did not know how to build a fence. He made what was supposed to be a short project into a lengthy process. In three weeks time he did a portion of a quarter of fencing that ran into the about three ...more feet. The city came in told him he was inside of city limits. So he took off the post that he put in the wrong position any how. I had to buy all the material and pay for the labor and I had to pay him upfront. After he removed the post, he walked off from the job. I had to

him and I won the case but he has yet to pay me. You think you can trust a contractor and then you find out that they are not even a licensed contractor. He had no experience what so ever."

"I was very impressed with the service received from . was thorough with the estimate and the price was fair, (better than most companies). I picked up the permit on a Monday fence was removed and footings dug on Wednesday. City inspector was scheduled to come out on Thursday but did not show, inspector ...more arrived Friday and footing was poured Friday afternoon. Block wall was installed following Monday. Crew did a great job, wall is even and straight. We are very happy with the job."

" scheduled an appointment with me to look at my property and discuss my fencing needs. He was on time, discussed options, e.g., height of fence, design and type of lock needed, established a mutually agreeable time table and price quote. He called to let me know when he was going to start building the fence and also when he would ...more install it. He suggested a change in the lock we had previously discussed, as after some thought, he felt it would work out better. He completed the work in a timely a manner and at the cost promised. I'm completely satisfied with his work, and a number of my neighbors even stopped by to complement me on the fence. I'd definitely use him again."

"I use before on another fence we installed. I needed a custom portion 7 feet high by 10 feet wide. took the measurements and the next day had the estimate for me. Within the week it was installed. Very pleased with his work. The is a wrought iron fence. I have also the mesh fence at another house. Working ...more with

and his wife

and son

was such a pleasure for my husband and I."

"The contractor working with me did not have the figures complete. I waited and three days later called him again to get my estimate. I spoke to him and stated, "Go ahead, let's start the fence." He said great, it would be done and installed in ten days. On the 8th day, I called him to get the date of installation. He stated it had not been started due ...more to the fact that their office never sent me the fax to say 1/2 down is required. He admitted they slipped on their part. I canceled my order with their company, and called to speak to the office manager and file a complaint with her about the customer service I received. I asked for the general manager to call me back and I never received a call. The total time I chased them around for a fence was three weeks. Arizona is number one in pool drownings and this company seems to put those trying to get a fence on the back burner. Very disappointed with their company."

"Initial contact was prompt and provided an estimate. Before contract signing came by for a final discussion and several changes were made. Throughout the two week process communications were VERY spotty. There were several delays (inspector and gate mfg) that were not 's fault, ...more these were areas where

and staff did not properly communicate. The locks on the gates were installed with the screws on the outside which we ended up fixing ourselves. Workers on the job site lacked respect for our property and left trash from meals and other items not related to construction. There was some tension regarding the final payment due to lack of payment breakdown on the contract and communications between

and

(her husband and foreman). At time of final payment I had a discussion with

about the problems and she was receptive and appreciative of my input. The quality of the work was excellent and has a 10 year warranty. We would use them again."

"The representative was punctual and friendly and did well checking on the existing gate. This company seems to do very nice gates, but if you want a small gate that no one but the pest control person will really see, this may not be the company for you. We had a gate custom made by a handyman for less than half what Great Gates wanted. I also had a ...more lot of trouble scheduling the appointment to have the rep come out. A Saturday appt. was cancelled a couple of days in advance and a weekday appt. was all that was offered. The rep who came out was professional, but the office staff was less so. If I needed a large fancy gate I would consider this company."

"I think is a nice person who probably does good work, but he didn't follow through like he said he would. He was punctual for the scheduled appointment and seemed professional at our meeting."