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Further communications were by e-mail. I was under the impression that they would try to fit the project in in the next few days -- of course Thanksgiving was coming up, so I thought it might be more than a couple of days. I said that since we are retired, our schedule is flexible. I did not hear anything from them until an e-mail on December 17 asking for my phone number and saying that if it worked for us someone might be able to come that very day!
Two technicians came a few hours later, and really did a great job of fixing the problem -- it was more than I had thought they would do. I thought they might just seal the area, but he took out the broken piece, smashed it up, and used the result to fill the hole that was left, then sealed that all up. It looks terrific! He also sealed all the areas where water might be getting into the cabinet (the problem was right behind our sink), as a measure of preventing future problems. The original problem had been caused by wood below the counter swelling and pushing up the granite.
The work took the two of them a couple of hours. They left the area clean. I was really pleased with their work and with the professional attitude -- the lead technician also advised about a potential problem at out other sink and how we might take measures to protect against it. I thought the cost was very reasonable -- - especially since it is hard to find anyone willing to do this kind of work at all.
.. It took six days to complete... 10 days from the date contract signed. Even though things looked good on first glance, after living on it for a few months, things began to be noticed... I will know next time I hire someone to save my opinion for later."
This is my first time using Angie's List and was pleased. The guy who came out and measured was nice. There were 4 styles to chose some with the choices that came with the deal. I chose the Sunset Gold countertop. There was a couple of different variations of the sunset gold. The one that came in was a little bit different than the picture and was actually better looking than what I initially saw. They came over and started cutting out front and they almost finished. They came back in the morning and finished it up. Overall it looked really nice. The only complaint was that the sink was not cut how I told them to cut it. But it is not that big of a deal anymore. The work looks great.
They were always on time, were here when they said they would be, had excellent design ideas, and saved me money on expensive materials (ceramic tile, custom cabinetry & countertops). I now have the kitchen of my dreams, and would have had to pay more (and get less!) if I had gone with one of the larger contractors! Also, the energy and enthusiasm they brought to their work is what convinced me to use them in the first place, because they got excited about my remodel job, and made me feel that they genuinely cared about the result I would end up with. I did not get the same feeling when talking with several of the other, larger companies I originally considered (who, conversely, made me feel that my remodel job was one in a hundred, and was inconsequential).
I am absolutely thrilled with the quality of the work performed by "
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Cave Creek, AZ