Phoenix Cable Tv Services

in Phoenix, AZ

Cable Tv Service Reviews in Phoenix

F

Rating
(MYSELF): There seems to be some level of miscommunication. I am not asking for more "campaign discounts" to my current plan. I am simply requesting to receive the same pricing that a brand new
customer would be given today if they were signing up for the same services that I have on my account.
Again, my existing account (Advanced TV Preferred plus HBO|Showtime|Cinemax / Internet Preferred / Telephone Essential) costs approx $220/month before taxes, fees and surcharges.
If I was a new
customer today, I could signup for your Silver Bundle package (Advanced TV Preferred including HBO|Cinemax / Internet Premier / Telephone Essential) and add Showtime for approx $137/month before taxes, fees and surcharges.
In other words, I am being hoodwinked to the tune of $80+ per month.
As long-standing
customers, my wife and I have been using your service at our last two residences for 5+ years. And the current treatment that we are receiving from your company is
unacceptable.
Are you essentially telling me to just take my business elsewhere? I also wonder what the Arizona Corporate Commission and Better Business Bureau of Arizona would think of
's price-gouging practices of existing customers?
(
RESPONSE): Thank you for your patience, I apologize for my delayed response to your most recent message. The points that you made were obviously sincere and they deserve a response from a company that has appreciated your business each month.
As you indicated in your message,
does make special offers to new customers to reduce the rate of service for their initial first months of service with us. This business practice is customary and allows new customers to experience the great products and services that
offers at a lower introductory rate. It can also assist those that had to cancel prior services when restricted on a contract with an early termination fee.
While we
’t currently have a more attractive promotion to add to your account right now, we may be able to offer different packages to you in the near future. Our Marketing Department alerts our Sales and Customer Service Department of new promotions that we are able to offer our valued customers. Our Customer Care Team can provide details of the available options for service, and can always be reached at 623-594-1000. We also offer email and Live Chat via our website at www.
.com/arizona.
I hope that this information has helped explain the reason for our marketing and advertising campaigns for new customers. I’m sorry again that I wasn’t able to provide you with the answer that you were looking for regarding pricing on your account. We at
believe that our products are the best in entertainment value, as well as the most technological advanced options for our subscribers. We do appreciate your patronage, and we hope that we will be able to regain your faith in our company. Thank you for your time.
- Greg K.
A

Rating
I would highly recommend
. Both
and
are very courteous and great to work with! I will definitely be using them for some of my other projects! So here's my story... I wanted to run speaker wire, going from my surround sound system to six mounted speakers, within the walls and ceiling. I thought about doing it myself, but then realized that I wanted to get it done quickly and painlessly... After doing some research on Angie's List I decided to contact
. I talked to
and she scheduled the estimate.
came out, listened to what my plan was, scoped out the living room and attic space to confirm that it was possible, gave me a quote of about 3 hours of work, and then informed me that
would call to get it on the calendar. The very next day
called and we got it scheduled. Unfortunately we had to reschedule due to my work, the nasty cold/flu bug that had been going around, and then family coming into town. The day before the install I received a reminder call from
, and then the following morning
called letting me know that he would be able to come out 2 hours earlier than expected! He started immediately, knew exactly what to do, and we were able to complete the install in less than half the time than what was estimated! I understand that it was a
project but I appreciated how there was constant communication throughout the process and how well everything worked out! Thank you both to
and
! Respectfully,
- John W.

Phoenix Cable Tv Service Articles

Cable Tv Service reviews in Phoenix

C

Rating
First they said they could do the job on a friday, so I took the day off work, then they said they would have to come back another day to install a new line from the
Phoenix Cable Tv Providers Provider Name Locked
. That took two weeks. One
Phoenix Cable Tv Providers Provider Name Locked
worker was urinating in my neighbors yard. The installer was going to drop the cable down the center of a closet wall and we talked him into putting it down the interior
Phoenix Cable Tv Providers Provider Name Locked
of the door frame to hide it a little. All in all, the cable is good and the internet is great, but I'm not happy with
Phoenix Cable Tv Providers Provider Name Locked
.
- TIMOTHY T.
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All Cable Tv Providers in Phoenix, AZ

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 Cox Home Security

1440 E 15th St
Tucson, AZ

A-V Electronic Service

20660 N. 40th Street
Phoenix, AZ

A2Z Electronic Wizards

P.O. Box 1342
Surprise, AZ

ABLE CABLE

7009 E FLOSSMOOR AVE
Mesa, AZ

AK Security Solutions

29720 Quinkert St
Roseville, MI

ALLIED COMMUNICATIONS

PO Box 28490
Tempe, AZ

Amped Sound & Cinema

28248 N Tatum Blvd
Cave Creek, AZ

ANTHONY'S ELECTRICAL INC

PO BOX 43243
Phoenix, AZ

ARIZONA DIRECT SATELLITE & ENTERTAINMENT, INC.

916 E DESERT FLOWER LN
Phoenix, AZ

Arizona TV Works, Inc.

mobile service
Glendale, AZ

ARIZONA VIDEO ELECTRONICS

3241 E SHEA BLVD
Phoenix, AZ

AZ Sound & Drive Thru

2610 N Pleasant Dr
Chandler, AZ

AZTECH CABLE

3702 E ROESER RD
Phoenix, AZ

C READ & SON ELECTRIC INC

1543 E WINDMERE DR
Phoenix, AZ

CA-TEL TELECOMMUNICATIONS

878 W ILLINI ST
Phoenix, AZ

CABLE AMERICA CORP

4120 E VALLEY AUTO DR
Mesa, AZ

Cable Mesa

Mesa, AZ

Cable One Inc

1314 N 3rd St
Phoenix, AZ
Phoenix Zip Codes

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