Phoenix Discount Appliances

"I had a great experience with . They were wonderful. They were not pushy or salesy at all. They treated us really good. The one thing I will say is never to buy a Maytag. Since I have bought it, I have needed a $1,000 worth of repairs on it. Maytag appliances are horrible. As for , I would go back there. ...more They were great and I had no problems there at all."

"I had researched exactly what we wanted online. Called and spoke to local salesman. He was very helpful. We went to the store and placed the order. The salesman answered all our questions and helped us verify that these choices were good for us. We picked up at the store. All went seamlessly."

"Incredible bargains here! We were pretty specific on what we wanted and they did not have a matching Range or Micro/Conv but we did find a Refrigerator. It was brand new and all internal pieces were still in the plastic. There were two scratches on the front of the doors. One was approx. 2 inches long and the other approx 3 inches long. Neither were ...more deep. As I have a family we always have pictures, reminders, coupons etc. held by magnets on the front of our refrigerator anyway so we bought it. When I got home I checked online. We saved approx $600 from regular purchase price!! The postcard from my daughter when she was in Iraq and the latest picture drawn by my young son make it a perfect fridge. We are more than happy."

"They were amazing. You would think that the big store would be the worst deal. NOT SO! Because we worked with them on all three pieces, they beat the others by a mile. Also their installation and service were fast and good. We have had a few questions and they always call right back. A+."

"3 days after the was delivered, it stopped working (no picture, no sound). When I called Spencers and asked what they were going to do about it, they said my only option was to have it repaired. Repairman came out the next day & said the problem was in the programming, he reset the set-up & worked, for ...more about 2 hrs. Called Spencers and asked that the

be replaced. they refused saying that if they did that ''We'd have people expecting a replacement if they didn't like the color of the knobs.'' After 2 more visits from the repairmen and 2 days in the shop, they did manage to fix the problem. 2 1/2 yrs later the set died completely, confirming my feeling that it was a lemon in the first place. I have

's which are 15-20 yrs old & they work prefectly & I believe that it should have worked longer than 2 1/2 yrs. My feeling is that

customer service policy is ''Take the money and Run'' Would never do business with them again, nor would any of my family."

"I bought a refrigerator from this company. On the day of delivery, nobody showed. On the second try, the fridge was delivered, but a door was damaged. It was very difficult to get them to order a replacement door. When it finally arrived (several months later), I went through the same cycle again: on the day of delivery, nobody showed; on the second ...more try, I waited until six in the evening when the replacement door finally arrived. After all the hassle, I was surprised about how friendly and efficient the delivery man was. Overall my experience was lousy, though."

" worked with us to help us decide on the best appliance choices. When our installation schedule changed at the last minute, was accomodating. All appliances were installed expertly."

"I also called the salesman about questions that day, how long before cooled, what the extra plastic hook was for- (things I could have looked up in the owners manual, but he ( ) assured me to call him anytime with any question so I did! The store was an all around comfortable experience."