Phoenix Appliance Repair Experts

PHOENIX, AZ

401

Appliance Repair Experts are in Phoenix

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', serif; font-size: 12pt;">They were professional and extremely responsive. They were able to come out right away, and that was very good. They fixed the problem, and they actually guaranteed the repair for a year, which was nice. My interaction with the people that came out was good. I would rate them highly and would use them again in the future if necessary."

"The work was done under warranty through American Home Shield so I just paid a co pay. However, 5 months later the same part broke. I called in a different company who are having to replace the same thing. The part put in by

's was not the correct part for the model and the freon they used is incorrect which is requiring the entire system to have to be flushed out and cleaned. They said they would come out and and do a service call to evaluate the situation but there is no way I am trusting them to do any work in my home."

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Phoenix Appliance Repair Articles

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Frost Appliance gets warm response to repair work

The Phoenix company helps a customer in a serious bind by repairing a refrigerator and freezer that stop working.

Phoenix homeowner 'impressed' by handyman's follow-up

Appliance repair in Phoenix fixes overflowing ice maker. Homeowner praises appliance repairman for being prepared.

5 tips to maintain your fridge and oven

If you're preparing for a holiday or other event that requires a lot of home-cooking, take time in the weeks before the event to ensure that your major appliances are operating efficiently and will be able to handle the job. Here are five tips.

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Phoenix Appliance Repair Experts Reviews

"They are very good. The machine seemed to have a very

problem, and we were very happy with the work they did. I rate then high. They were very responsive, punctual, professional and the quality of work they did was very good. "

is an excellent technician. He is knowledgeable and thorough. This is the 3rd time I have used this company in the past year and they always do reliable, honest work at a fair price. "

"They charged half as much as the other quotes that I had received. They came out promptly. They had to come out twice because they didn't have the part. They didn't charge me for the traveling. It was a good experience with them."

"The man was very focused and got the job done very quickly. He diagnosed the problem instantly and had the parts available. I believe he was here about twenty minutes. He was extremely knowledgeable and knew what he was doing. I would use them again in the future for this service and would highly recommend them to others."

"At 7:30 in the morning the lady at

Appliances called to set up an appointment. I said, as early as possible, and she asked if 10 o' clock would be OK. You bet it would. Two guys --

(

) and

-- showed up at 9:30 and got straight to work. First, they stripped out the fridge and freezer (laying everything neatly on the counter) and showed me the damage, explaining what had to be done. Within an hour they had hand-defrosted the machine and replaced all the parts in the broken defrost system with new. Within 90 minutes they had closed it all up and put all the frozen and refrigerated foods back inside. Aside from the fact that this appliance has worked perfectly since then, there was nothing to show that they had ever been there. Three person-hours labor; three brand-new parts (thermostat, coil, timer), and no mess, all for under $300?? What a deal!! These are definitely my new guys for appliance repair."

"It went really well. He called on the way to my house to let me know that he was coming. He was very professional while he was working. He inspected the machine and determined that it was the latch switch that was the problem. He made sure that it worked before he left. I have not had a problem with it since."

"The project went much better than I would have dreamed. I had been told by several people that one could not separate a combo like I had and I was unwilling to pay to have the microwave fixed by a repair person from the original company every several months for a price I could have purchased a new one for. I was able to schedule a first appointment with

within a few days, then they came back a second time to bring the new microwave and re-cut an opening for it to accommodate the shelf they had put in. Their careful measuring the first time and clear specs made the new microwave a perfect fit. It looks great and operates well...and if I ever have to replace it, I won't have to purchase a new oven too!"

"I chose the company for the high ratings. I felt the first technician that came out was not thorough enough. He vacuumed the back of the compressor fan & suggested I wait to see if that resolved the problem. It didn't. over the next few days, I lost all the freezer food (I had already dumped 1/2). Frost sent a 2nd technician that took the interior back panel off, immediately saw no frost on the coils & knew the seal had broken & the refrigerant had drained. He explained the situation very well, made calls to insure the refrigerator was under warranty, provided a number for service & told me how to proceed. I was then back to square 1 with a service call. I felt the 2nd technician was very knowledgeable & provided the kind of service you would want however, due to the warranty, he couldn't proceed. I still obviously had to pay for a service call. I felt there were 2 errors with this service. 1) the scheduler should have recommended a GE authorized repair person to begin with. The freezer was a 2004 model & still under warranty. I didn't know that Frost wouldn't be able to service a warranty issue & I feel they should have let me know that on the front end so as not to waste the $50 on a service call. 2) the problem was very basic & common. I think the 1st technician should have looked at the coils behind the panel to determine if they were working. Since he didn't check this, I ended up having to reschedule my work commitment a 2nd time which was kind of a hassle considering it could have been picked up the first time. When the technician couldn't do the repair the 2nd time I had to arrange for a 3rd appt. with GE. This hassle was preventable on the front end if Frost had explained they couldn't do GE warranty work."