Philadelphia Travel Agencies

in Philadelphia, PA

Travel Agent Reviews in Philadelphia

F

Rating
Last year, I became a $9 Fare Club Member ($60) with
, because it enabled me to get a cheaper price on a flight I was interested in. I have flown Spirit many times over the past several years. When I signed up for the$9 Fare Club Membership, I must have checked off automatic renewal, because my credit card was charged for a renewal membership. I do not remember receiving an e-mail which told me that the renewal would be happening any time soon, but, to be fair, I may have missed it. I am not interested in renewing the membership, so I immediately contacted Spirit's 1-800 # to ask that the money be reimbursed. I spoke with several agents (all in Bangalor, India) over the course of a few hours and asked to have the money refunded. Since Spirit clearly does not want to part with the $60, I said that I would be willing to transfer the membership to a friend who flies Spirit regularly or to giver her the money as a credit toward a future flight. The Customer Service Reps' only response was that the membership was non-refundable and non-transferable. One agent suggested that I cancel the membership now so that it won't renew again in a year's time! (In other words, they would keep my $60 and not be accountable for the rest of the year!)

Frustrated, I asked to speak with a supervisor who would have greater authority. I was told me that there was no one else to speak with. When pressed, they suggested that I write a letter or e-mail to Customer Relations . I HATE writing letters like that... but I did it. It has now been a full month, and I have received neither an answer nor a communication which indicates that they received my e-mail and will be getting back to me. There are NO OTHER CUSTOMER SERVICE avenues.

Today, in the hopes of speaking with a person who could help and advise me, I called the airport out of which Spirit flies locally (Atlantic City). The airport "help desk" told me that they are not allowed to transfer to the airline desks. When I explained the reason/situation, he said that he gets LOTS of calls with complaints about Spirit! Eventually, I got through to Spirit Operations at the airport. They told me that they have nothing to do with the $9 Fare Club Membership and that I should call the 1-800 #. I just tried the 1-800 # and got no further than before.

Airplane quality and airline policies (e.g., charging for checked luggage and for carry-ons; and, not providing so much as water in flight!) have deteriorated significantly since I started flying Spirit half-a-dozen years ago. This is the straw that breaks this camel's back! The price of flights hasgone up, and customer service is reprehensible. I'm done with Spirit. don't allow yourself to be wooed by the prospect of good deals or service with the $9 Fare Club Membership. You will be sorely disappointed.
- Susan S.
A

Rating
We had a fabulous time, the place was perfect. We went to Palm Island, about 100 miles off the coast of Barbados. A member of the staff met us as Union Island airport where they transported us by boat to Palm Island. Palm Island was gorgeous; it's staff was wonderful. The manager and three representatives met us at the dock with welcome drinks and did not expect us to check in until the next morning. The food was delicious, three meals, and we will return.
made us very happy by suggesting the exact place we wanted. She is now working on a trip for 11 for us and our family. Her knowledge is excellent and so is her staff but it is the kindness and care about satisfying the people she deals with which is evident and so refreshing.
- PHYLLIS & RICHARD M.

Philadelphia Travel Agent Articles

Travel Agent reviews in Philadelphia

B

Rating
The price might seem high for two round trip tickets to
Philadelphia Travel Agents Provider Name Locked
, but it was at prime tourist season and when fuel prices were at their worst. I had tried for weeks to find a decent price, but the lowest I could find for two round trip tickets was 2200 dollars,(!) and most of the flights left at crazy times or had layovers, etc. I went to
Philadelphia Travel Agents Provider Name Locked
Fisher at
Philadelphia Travel Agents Provider Name Locked
. She not only found us a good deal (that included the
Philadelphia Travel Agents Provider Name Locked
commission, I think it's $30 or $40 per ticket) She got us direct flights both ways and also at decent times of the day so that we had less jet lag and didn't have to get to the airport in the middle of the night. I am a
Philadelphia Travel Agents Provider Name Locked
member, so that may have affected the price. We had a little confusion with some emails, but other than that everything was good.
- ALICE G.
A

Rating
Philadelphia Travel Agents Provider Name Locked
, the owner, is excellent and I would recommend him to anyone. He has been very helpful. Our approximate cost for an all-inclusive vacation, including air, was about $2000 per person. Ultra
Philadelphia Travel Agents Provider Name Locked
travel helped us out of a bad situation with another travel agent and fixed all our problems. We really enjoyed planning out weddingmoon with
Philadelphia Travel Agents Provider Name Locked
from ultra-
Philadelphia Travel Agents Provider Name Locked
travel.
- KELLY C.
A

Rating
Very professional car rental agency. They advised us on car rental for the entire summer. They went out of their way to make the price reasonable. They found a good car and were very nice people.
- J STEVE H.
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All Travel Agents in Philadelphia, PA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1TRAVEL.COM

258 MAIN ST
East Greenville, PA

30TH STREET STATION

30TH & MARKET ST
Philadelphia, PA

4 SEASONS TOURS & TRAVEL

824 WILSON RD
Wilmington, DE

A Amigo Princeton Taxi cab Service

PO. Box 141
Princeton, NJ

A CRESCENT TRAVEL

8012 PINE RD
Philadelphia, PA

A CRUISE ONE NORRISTOWN

2484 STINSON LN
Norristown, PA

A CRUISE PLANNERS

1504 VILLAGE GREEN DR
Gilbertsville, PA

A GREAT WAY TO TRAVEL INC

148 E Street Rd
Feasterville Trevose, PA

A K TRAVEL SVC

901 S TROOPER RD
Norristown, PA

A WORLD OF TRAVEL INC

118 Emerald Ridge Dr
Bear, DE

AAA

157 S BROAD ST
Lansdale, PA

AAA

943 W SPROUL RD
Springfield, PA

AAA

Exton, PA

AAA EAST PENN

3300 LEHIGH ST
Allentown, PA

AAA INSURANCE

1801 MARKET ST
Philadelphia, PA

AAA MIDATLANTIC

1801 MARKET ST
Philadelphia, PA

AAA SOUTH JERSEY

508 HURFFVILLE-CROSSKEYS RD
Sewell, NJ

AAA SOUTH JERSEY

525 BECKETT RD
Swedesboro, NJ

AAA TRAVEL

875 AAA BLVD
Newark, DE

AAA TRAVEL

394 LANCASTER AVE
Haverford, PA
Philadelphia Zip Codes

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