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Able to answer all questions. Friendly local Philadelphia guy. Knows his area and profession.
Unfortunately, apart from telling me I had a leak that I didn't know about, and pointing out that I had a slow leak that I already did know about, at first he didn't do anything with regard to the plumbing! I appreciated the information he gave me, but I had called him to help fix the leak! Granted, the scope of the leak I hadn't known about (probably from cracked old drain piping from the bathroom) wasn't something he could fix that same day. But the other leak, from the drainpipe in the basement, could have been addressed at that point.
The problem with the boiler was beyond him, and he admitted that. I have no problem with that, but then
I was majorly focused on getting the boiler fixed so I almost forgot that I had a coupon for a plumbing service call and 2 hrs of work, and he had been at my house for maybe 30 minutes, and didn't fix any of the plumbing issues I had mentioned.
I called him back just after he left the house and he did come back and unclog the shower drain, and offered to come back another time for the rest of the issues.
I still have a leak in my drain pipe which is making small puddles in my basement whenever the ice and snow melt.
I felt that overall the experience was disappointing.
All Plumbers in Philadelphia, PA
Elkins Park, PA
West Chester, PA