Philadelphia Home Security Companies

"This alarm company has been very responsive and theyve treated us well. Its a fabulous company. Everyone we've dealt with at Slomins has been very professional and informative."

"Although the system is maintained monthly, I pay him annually. I cannot remember exactly what the charge is at this time. However, it is much less than all the other major companies. Maybe even less than half of what they charge. He is really reasonable. In fact, I have recommended him to a couple of other people as well. He is tremendously personal ...more and he literally gets to know all of his clients. He spent two or three hours with me just showing me how the system works. I actually called him a few weeks ago to thank him. I am very pleased with him. He just knows what he is talking about and is willing to talk about it."

"The monitoring is great; I have had no false alarm trouble. I did have trouble getting in touch with the sales people after they sold me on the service. I needed them to have some adjustments made and show me how to operate all of the features. I had to place several calls to get them to respond. They did have very nice and helpful women working in ...more the office that went out of her way to help me."

"Their service is very good. We did check other companies and they were less expensive for the installation and on the service agreement but we are happy with their system!"

"Ed installed a new home security system using the wiring from my old alarm system. He was professional, personable, and did a terrific job. The price was much better than other companies because Ed does his own instillations and was thus able to see when he gave me an estimate that he could use the existing wiring. I did a lot of research and got estimates ...more from several companies; others seem to have a rep do the sale/estimate and a different person for the installation. Ed runs his own business, so he came to my home for the estimate and did the instillation himself as well. I highly recommend him, and I plan to have him install a motion detector light in my back yard."

"This is my first home alarm system and I thought the technicians who installed the system did a good job. I got a deal on the installation and pay $30 a month. One problem I had was when I wanted to remove one of the sensors to replace a window the company wanted to charge me over $100 to move the sensor. I chose to do it myself for free."

"I was not pleased with my previous security company. I called when the other company wanted a horrible amount to put in a new keypad. came right out and made the change in service at a much better price."

"The initial install was a bit sloppy (trash/debris left behind), but overall was fine. The upgrade was very poorly done - the installer arrived with the wrong equipment, installed the equipment he did have improperly, overcharged us by $365 and other installers had to return 3 separate times for reinstallations and repairs to our system. During this ...more time, our alarm system was off line and our home was left unprotected. As the system seems to only break on weekends, we are forced to deal with the 800 number for help. They have proven to be uninformed and rude. The local office said they corrected the bill after repeated calls, but we still have not seen a credit (now months later). And our system is once again down due to faulty equipment which will require yet another Saturday with a repair person and more time on the phone to get the repair charges removed from our account. Overall, we are VERY DISAPPOINTED and are considering removing the system."