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Vincenzo's Custom Painting
Master Kitchen and Bath Design
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Local Articles in Philadelphia
Depending on the problem with your grout, staining or replacing may be the only options.
Before tiling a shower, it's critical to install the shower pan correctly to avoid mold and other serious moisture issues.
White vinegar, water and a little elbow grease still works best to clean grout and avoid damaging it.
Tile Installation reviews in Philadelphia
Floor looks great!
April 1/2015 - Purchased coupon
April 2/2015 - Response on text to talk phone, 3 to 6 weeks behind install.
April 3/2015 - Phone call reporting that pictures of samples would be emailed.
April 13/2015 - Email sent asking about sample tiles from April 3.
April 13/2015 - Email response from query, somebody will be in touch and get the pictures as soon as possible.
May 6/2015 - Email sent by us asking for update.
May 6/2015 - Email apologizing for not sending sample tiles, issues with sending them from
May 6/2015 - Pictures of tiles, response of choice sent, responded with asking the cost associated with installing new vanity.
May 7/2015 - email response, and followed up by phone call in the evening, discussing the cost of installing new vanity as the current vanity took up most of the small 1/2 bath. The price was determined $150 and when we can schedule, told to wait for another employee who schedules to reach out to us. Also requested that they come look at the job first "which was not necessary"
May 8/2015 - call from scheduler, appointment set for 06/10.
Understandable that for this coupon they were busy so we were happy that we were not in a rush to complete this job, but as a note that is 70 days from the day we paid for the coupon before the job was even scheduled.
June 10 - the worker showed up and early, which was much appreciated. He was competent and polite. Even when his boss threatened to fire him while on the phone in our presence for removing the existing vanity. This evolved into many phone conversations between the boss and ourselves until we asked for our money back because this seemed a little overwhelming. There was also conversation about the floor being different than quoted in the coupon which further confused us more, which is why we asked the company to come look at the job before scheduling.
The boss changed his mind and recalled our conversation about the vanity earlier and the cost associated with it. We agreed to carry on (vanity half out of the house by now) as long as the worker was not in trouble and would have no repercussions from the morning activities. We appreciate that we were able to work it out and that the boss was willing to complete this job.
The tile was laid and everything was competently done there was some supplies not available so he needed to come back the next day and would also re-install the toilet then. It looked great!
Sadly, the vanity we purchased did not have long enough connectors from the faucet to plumbing from the wall. This is one of those "esthetic hiccups" that happens with renovations that was not this company's fault at all, the worker did everything he could to assist I'm assuming in the adversity of his boss requesting other wise. Day three of this messy business the worker called reporting he could not find a part and that we will have to find the appropriate way to fix it before they came back. We understand that is was outside normal circumstances and scope of the 150.00. Wished we could have worked together with this company to resolve this even at further cost. This was not a presented option from them.
June 12 - morning: 150 check for vanity installation was cashed.
June 12 - afternoon: other firm was contacted to complete the work
We would like to apologize for
We will personally not be using this firm again. Our suggestion is to take all reviews (yes all of the them) with a grain of salt.
He arrived on time to do the work and continued throughout the day with no problems.
He was professional, courteous and thorough. His price was very reasonable. I would use him again and refer my family and friends to him.
Tile Installers in Philadelphia
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- Bathroom And Kitchen Remodeling ContractorsMaster Kitchen and Bath DesignMember Price$450 $500VIEW
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