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Philadelphia Carpet Installers Reviews
This was hands down the best service I have received from a contractor!!! Rich answered the phone on the very first call, was extremely friendly and personable, walked me through the whole process over the phone, and not only was able to come out the very next day but had the job complete the same day.
Rich and his team within a matter of 20 minutes had seamed, stretched and fixed all the problems with the existing carpet, making it look perfect. He not only met my expectations but exceeded them. If you live in philly and need carpet work to be done no matter how small the job is use
Rich does an outstanding job. He is very professional and courteous, extremely patient with his clients and is always looking out for their best interests. Rich took the time to understand what we were looking for in terms of aesthetics and also the budget we were working with. He presented us with numerous options for flooring (carpeting, hardwood, laminates, etc.). He gave us a cost breakdown of each option and information for things like lifecycle of each product. He had several samples available to show us (he even let us take home and keep one of his boards for a few days to think it over). When he didn't have samples, he was able to tell us where we could go in our area to see the products in person. He never pushed us toward the more expensive options. Rather, he talked at length with us about what our choices were and the pros and cons of each (not just the cost). He also gave us great advice with regard to selecting the right kind of padding for our needs. We ended up with a padding that is very cushiony but also has a plastic-like overlay that makes it less likely that smells and dirt will seep into it from the carpet. This means that next time, we should not need to replace the carpet but just the padding. We would not have known this was an option if he had not shown it to us and explained the benefits to us.
On the day of the install, Rich arrived promptly with his crew. They took up all the old carpeting and padding throughout the house. They made sure to schedule around our trash pickup so that the discarded parts would not be lying around for days. The main reason we had to replace the carpet was due to a smell in one of the rooms that did not come out even after shampooing the carpet. After removing the carpets, he and his crew treated the floor in the affected room with different products to help eliminate the smell. They then laid the carpet down. As they were working, they found some problems with our laminate flooring installation (loose pieces that were not nailed or glued down). They fixed those at no extra cost to us. They completed the job on time and the estimate for supplies and labor were spot on. The carpeting he helped us choose was absolutely beautiful and lush. Best of all, the smell was completely gone and the house smelled great throughout.
I seriously can't say enough good things about Rich and his crew. They did an amazing job at a great price and in good time. I know that the next time we need flooring of any kind, Rich will be the first person we think of and call. If you need flooring of any kind, give him a call. You will be glad you did."
The carpet upstairs had been installed with glue, rather than tack strips. The stairway and downstairs had many extra staples, making the removal of the old carpeting more challenging and time consuming than expected. Once the old carpets and padding were removed, Rich spent extra time trying to reduce the squeaks in the flooring with screws and nails. He checked with me regarding the results because he didn't want me to be disappointed. The four men worked tirelessly and extremely professionally for 8 hours, barely stopping to eat a quick lunch. Each of the four men was polite and pleasant, and seemed to be a very competent and quiet hard worker.
I am happy to be able to rate
(Thank you, Rich!! Keep up the good work,
I felt at ease with him and confident that he would do a great job. I called him and scheduled the work later that day. We came up with an installation day that worked for both of us about three weeks away (I was waiting for a painting project to be finished or he could have done it sooner). He touched base with me the day before installation to go over timing.
Rich and his crew showed up as promised, ripped out the old carpet and padding, installed the new, installed the vinyl floor in the powder room and did a great job cleaning up. He then went over all of the work they performed and made sure everything was to my satisfaction. If that weren't enough, he called a few days later to check in and make sure I was still happy. Needless to say I still am and would not hesitate to call Rich the next time I need new flooring.
Ordering was a snap, and we were then able to schedule installation as soon as the carpet arrived (had to be shipped from the west coast). The installers were within ~20 minutes of their appointment window (something I'm not going to complain about seeing they were coming from
The carpet looks great and is such an improvement over the old stuff we had. The first thing the kids did was
We'll definitely use
We selected carpet and Rich and one helper purchased all material and installed in less than three business days. The installation looked great, Rich was very careful not to scratch or mar my existing hardwood floors or any of the wall surfaces. He swept and cleaned all work areas. I was very happy with his service and would not hesitate to use
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Willow Grove, PA