Philadelphia Discount Appliances

"The experience with them was very good. They had the best price around. There was no charge for delivery. The range was delivered within 2 days."

"The salesman was helpful and guided us toward appliances that were suitable for our use level and the size of the area where they were to be installed. Delivery was scheduled within a couple of days after we made the purchase. The delivery men were supposed to install the new appliances but pointed out some wiring problems and recommended we have them ...more repaired before installation. We elected to use our own handyman to finish the installation after the wiring was repaired, because

was not able to send someone out for installation as quickly as we wanted it done. Since we had paid for the installation up front, we had to go back to the salesman and request a refund. He credited our credit card and sent us confirmation of the change.

removed the old appliances so we didn't have to bother with separate disposal."

"We needed to purchase appliances for our kitchen remodel. We wanted a French door refrigerator but were limited to the size of the wall opening. Our salesman, , worked with us to find a unit that would fit as well as the other matching appliances. They were very flexible with working with our contractor as to when delivery could ...more be made. Once delivery was set it was right on time. When the range was found to be damaged a new unit was delivered within a day. Overall this was the easiest part of our remodel."

"Great--extremely smooth. They gave us a 10% discount off list price, which about canceled out their charge for delivering and installing the ."

"I did a lot of research on ceramic grills and finally decided on the Big Green Egg (BGE) - which is the best known brand of these grills. The deciding factor for me was that the BGE is only sold through dealers, not over the internet. While I could have saved some money ordering over the internet, those companies use freight shippers and once the ...more product leaves their warehouse, they aren't responsible. Freight companies do not give much notice of delivery and in my case, I live in the city in a rowhouse, so the unit has to be carried through the house to the back yard and assembled. Freight shippers drop at the

, Ceramic grills are very heavy and so I would have to have other people available to help get the grill to the back and assembled, even though I wouldn't have very much notice of when the grill would arrive. In the end I decided on the BGE and paid extra to have it delivered and assembled. The

guys came when they said they would, they were pleasant, professional, they carried it in, assembled it, and cleaned up. They were respectful of my property - were very careful in moving it through the house - and did a fast and excellent job. I had a great experience with the company and when i saw the pieces that needed assembly, I knew I made the right decision to have

put it together."

"I bought a new Kitchenaid double wall oven from Kieffers on April 30, 2008. It was installed in early May. The oven never functioned properly and it took several weeks to figure out why it wasn't baking properly and why it was blowing out large amounts of hot air. The temperature in the oven is 50-100 degrees off and never really got over 375 even at ...more higher settings. When I got a service company in on my own to look at it (with no help from Kieffers) they determined that the oven's sensor was bad and the convection fan did not work. I am awaiting parts and the company will have to rip the brand new oven out of my brand new cabinetry. I have repeatedly demanded a refund or exchange because this oven never even came close to working properly. Mr.

ignores my requests and I have never been given assistance in trying to obtain repairs either."

" spoke to another associate while on the phone with me to find out if we can do that or not. Finally, handed the phone to her supervisor and I told them to forget about it because they couldn't figure out if they could deliver the TV up the stairs and also remove the two TVs."

"Everyone was very helpful. They assisted us in selecting reliable models and gave us excellent pricing. Delivery was as scheduled and even the delivery guys were friendly and helpful. A great experience all around!"