Pool Cleaning reviews in Orlando

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The different crews that work for
Orlando Pool Cleaners Provider Name Locked
did a great job, they cleanup after each day. Everyone was very friendly &
Orlando Pool Cleaners Provider Name Locked
who is the head supervisor answered any questions I had.
Orlando Pool Cleaners Provider Name Locked
who has been adding the chemicals in the pool to get the PH correct is also great about explaining what he's doing each time he comes out. Aug.15th they be hooking up the salt system. Then at the end of Aug. they will be back to pressure wash the deck and seal the brick paver's the next day.
Orlando Pool Cleaners Provider Name Locked
one the owners came well under the amount we wanted to spend on redoing the pool plus all the great things we heard about Blue Horizon. I would highly use them again in the near future.
- Michael Z.
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We found
Orlando Pool Cleaners Provider Name Locked
on Angie's List & were not dissappointed. They gave a reasonable estimate and started the work in a timely manner (considering it was peak pool season).
Orlando Pool Cleaners Provider Name Locked
,
Orlando Pool Cleaners Provider Name Locked
& their crew were professional and very skilled at pool work. They did a great job refinishing the pool and even provided a few free pool cleanings with our purchase. We are very pleased with their work & plan to use them if we need future pool repairs/maint.
- Tiffany B.
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Orlando Pool Cleaners Provider Name Locked
was very prompt in answering his calls, emails and showing up on time. I received bids from 5 different companies and his price was one of the lowest. I felt he was abrasive with me in answering my questions though. There were a couple of different routes I could go as far as what kind of pool I could have installed. Because he does all 3 types, I wanted his opinion on them. He seemed annoyed by some of my questions and wouldn't explain why I should or shouldn't go with certain options. What's worse is that he kept changing his answers as to what I should get. I am a kind person but I almost told him to leave my home because of how he was talking to me. As the customer, it's our responsibility to ask questions to ensure we get the product we have in mind. As a business owner, it's his responsibility to answer the questions of the customer without talking down to them or treating them like they're a nuisance. I gave him my budget and the 3 things I wanted in my pool. At our consult he kept telling me no, no no, without telling me what I can cut out in order to have that. After a week of me doing more research, I asked him to send me an estimate and to include my must-have's in it. Although he sent me one within a day or two and his price was fair, I felt more comfortable going with a company who I could have an easier conversation with. It's a huge investment of your time and money and you should do business with people who you think you can work with for 2-3 months. I knew if there were any hiccups along the process, which there always are, I wouldn't have felt comfortable talking with him about it. Had he given me more information without being so confrontational, I wouldn't have hesitated to hire him.
- Brandi T.
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Very good quality. Price was a little higher than available on the internet for the pool cleaner. Labor was fair. Overall I am very happy with
Orlando Pool Cleaners Provider Name Locked
and will use them for all my pool needs.
- Ruth R.
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We recently bought a house and were having problems keeping chlorine in the pool. A technician came out and went over our pool pump set up. He tested our water for quite a few different chemicals. He fixed the pump and also explained what I needed to do to keep the pool chemicals balanced. He was very friendly and professional. We will use them again.
- Pamela D.
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Our experience with
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Pools was very disappointing. Although they came highly recommended, we found their service, quality, and communication to be exceedingly poor. If you are considering having work done on your pool, we strongly suggest that you choose a company other than
Orlando Pool Cleaners Provider Name Locked
Pools. If you are still considering them, read on.

When we sought to refinish our pool, we asked several reputable pool maintenance companies in
Orlando Pool Cleaners Provider Name Locked
for their recommendations.
Orlando Pool Cleaners Provider Name Locked
Pools came highly recommended. Their cost was higher than our other two bids, but they assured us that the work could be done in "12-14 days" and that it would be completed well in advance of our daughter's high school graduation which was three months away. We reassured ourselves that "you get what you pay for" and that the job would be done right. Afterall, they had been highly recommended by a pool maintenance company that we had trusted for years (if only we had checked Angie's List first!).

The pool has just been completed after almost 60 days. Some of the work will need to be redone at our expense in the future as we are tired of dealing with
Orlando Pool Cleaners Provider Name Locked
Pools and they do not seem to be interested in either doing a job well or communicating with customers. While some of the numerous
Orlando Pool Cleaners Provider Name Locked
employees we encountered over the past two months were helpful, the majority provided us with one excuse after another or simply shrugged their shoulders and walked away when we asked questions. We were made frequent promises that were never kept. Numerous phone calls and text messages to the
Orlando Pool Cleaners Provider Name Locked
Poolss leadership were never returned. When we could get someone on the phone and we asked what was taking so long, we were made to feel that it was our fault ("your pool is too deep"). At one point Barb told us not to call the office ("we can't get good staff - call me on my cellphone instead"). She rarely responded and finally told us not to call her, but to call the office if we needed help. We ultimately found the owner's name through the Better Business Bureau.
Orlando Pool Cleaners Provider Name Locked
also made us feel that their delays were our fault. He would not accept responsibility for the job his employees were (or were not) doing. He could not answer our questions and clearly didn't know the job despite the staff telling us that he made all of the decisions. He also stated that they had had trouble with their employees. In short, everyone at
Orlando Pool Cleaners Provider Name Locked
Pools seemed to point fingers at and blame each other for any problems. They unnecessarily hacked down a hedge alongside the pool without asking and poured excess pool plaster on our lawn and flower beds. Tiles were misplaced and ultimately fixed weeks later (after we pointed them out), but with the wrong color of plaster. One of the pool inlets was clogged with plaster which we had to remove ourselves as
Orlando Pool Cleaners Provider Name Locked
Pools refused to investigate it ("it must have been blocked before"). Despite their reassurances when we signed the contract that
Orlando Pool Cleaners Provider Name Locked
Pools would do the initial balancing of the chemicals, they refused to do so stating that it was "our responsibility".

Needless to say, the pool was dirty with tadpoles growing in it for our daughter's graduation party. With a house full of family and guests from around the country, it was both embarrassing and frustrating. In retrospect, we did not get what we paid for and should have chosen a different company to refinish our pool.

As a contrasting example of excellent service, our air conditioner broke this past month. A local company provided us with an estimate, installed a loaner air conditioner that same day, called us every few days to let us know when the new unit would arrive, called us to let us know it had arrived and to schedule installation, installed the new unit and even repainted the air handler closet, filled out the rebate paperwork for us, and came by several days later to inspect the work and teach us how to use the new system. This level of service and communication is above and beyond what we would have expected, but has earned this company a life-long customer.
Orlando Pool Cleaners Provider Name Locked
Pools clearly needs to go back to customer service school!

We have never written such a scathing review of a company and regret having to do so. We have been extremely frustrated with
Orlando Pool Cleaners Provider Name Locked
Pools' total lack of service, communication, lack of attention to detail, and poor quality. We would highly recommend that you look to other firms for your pool resurfacing needs.

- Michael C.
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Premier built my pool during the remodeling of my current home. It was a seamless experience. They were able to schedule in conjunction with my home's contractor. The timing and schedules were met and the product is functioning as well today as it did in 2008. The quality is unmatched. I have witnessed friends succumb to other pool company's lower prices; only to be disappointed by sub-par work and broken promises. My experience with
Orlando Pool Cleaners Provider Name Locked
was terrific. I would recommend anyone to
Orlando Pool Cleaners Provider Name Locked
. They treated me like family from the consultation to the final walk through I felt special. They made it clear to me that this was a luxury item and that I was a VIP to them. In the end, it was more than apparent they were more than sincere.
- Todd P.
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Orlando Pool Cleaners Provider Name Locked
came out, was honest and told me exactly what was needed and what was not. He came out when he said he would and had everything done when he promised. no problems. Saved me a lot of money
- Barbara R.
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I called
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to inquire about my salt cell light being on red and the salt level in the pool was with in the operational zone. He asked me a few questions and said he would have his tech come and look at it. Later on that same day his tech was at my house and tested and replace my sale cell and also advised me that pump was sounding
Orlando Pool Cleaners Provider Name Locked
than normal and it would have to be replaced. The tech said he would let
Orlando Pool Cleaners Provider Name Locked
know about the pump and
Orlando Pool Cleaners Provider Name Locked
would probably call me. The next day the same tech came back to my house and changed the pump. Both of the parts were replace free of charge.... I was advised that they were still under warranty.... Pool installed 7/2011
- edward R.
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The entire pool and attached spa was resurfaced with a quartz-type finish. Everything was hand troweled. We had a choice of colors. The entire job only took two days. The people who came to do the re-surfacing were very professional and knowledgeable. The supervisor of the men gave us instructions on how to take care of the finish. After the pool was re-filled, the owner of the company came to make sure everything had been handled properly and we were satisfied. He also went over all the care instructions with us and told us if we had any problem whatsoever, to give him a call. The response time when we called the company during this process was fast. This company has been in service for several years, has an A+ rating with the BBB.
- Vicki M.
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All Pool Cleaners in Orlando, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 Stop Pool Pros Franchise 18

404 E. Disvision St.
Clermont, FL

1 Stop Pool Pros Franchise 7

404 E. Division St.
Clermont, FL

A & R Landscaping & Lighting Inc

739 Long Lake Dr
Oviedo, FL

A Clean Pool

1113 Oscelot Trail
Winter Springs, FL

A Clean Pool USA

816 Keaton Pkwy
Ocoee, FL

A Plus Pool Design

1138 E. Plant St
Winter Garden, FL

A Screen Repair Inc

2200 Winter Springs Blvd.
Oviedo, FL

A T COYMAN ENTERPRISES

PO Box 538
Astatula, FL

A Ton of Services, LLC

1688 Sundown Dr
Davenport, FL

A-1 CONSTRUCTION & DESIGN

425 S AVALON PARK BLVD #407
Orlando, FL

A-1 SPA COVERS

6948 VENTURE CIR
Orlando, FL

A1 Affordable Pool Service Inc

12472 Lake Underhill Rd
Orlando, FL

AAA LEAK FINDERS INC

22 Boston Ln
Palm Coast, FL

Aadvanced Leak Detection Inc

150 Citrus Tree Ln
Longwood, FL

Aaron's Leak Detection

5703 Red Bug Lake Rd
Winter Springs, FL

Accent Pools and Spas LLC

218 Valencia Shores Drive
Winter Garden, FL

Accurate Swimming pool Leak Detection

1219 Swan St
Winter Springs, FL

ADVANCE CONTRACTING SERVICES

285 Jackson Avenue
Cape Canaveral, FL

Advance Solar Construction Inc

7008 Dusty Rd
Riverview, FL

ADVANCED SERVICES

102 timbercove Cir
Longwood, FL

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