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Orlando Internet Service Articles
Internet Service reviews in Orlando
I would not recommend brighthouse to anyone who actually has to do serious work on the Internet and have guaranteed connectivity at all times.
(Apologies for any typos or grammatical issues. I have to write this on my phone because the internet is down yet again and will not be back in service until I go pick up new equipment at their office two days from now)
pretty much impossible to get anything done without sending a technician out…which of course there is a service call fee attached to it. I have had to spend more time on hold and being transferred around dealing with this company than any other company I have ever dealt with.
Just when I think I FINALLY resolved one issue with their services something else happens. First it was the cable box, then it was the phone line, then it was an issue with the WI-FI connection, then my DVR would record… the problem list is ENDLESS. And every time I call I have to repeat ALL my information OVER and OVER again. What I
via their system then once you reach an actual person they ask you the SAME exact questions again..??? Seem redundant and absolutely inefficient.
OVERALL—VERY unhappy with this service. Nothing seems to get resolved and of course THERE IS ALWAYS ANOTHER FEE!!!!!!!!!!!!!!!!
THE ONLY THING THIS COMPANY HAS THAT IS WORTHWHILE IS THEIR ACTUAL BUNDLES FOR NTERNET/PHONE/CABLE. THE PRICE IS FAIR. BUT I WOULD RATHER PAY A LITTLE MORE (BRIGHT HOUSE PRICES) FOR BETTER SERVICE AND PROBLEM RESOLUTION.
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