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D
"The installation went very badly. The installer drilled right through the main power line, setting the yard on fire and scorching the side of the house. AT&T" did pay for the repairs, but I had to do all the calling to their insurance provider to get it paid. The service technician and supervisor were quite apologetic, but I'd much rather they not try to burn my house down in the first place. Once the electrical problems were fixed, the installation was completed successfully. The television service worked, and I liked the DVR much better than the Bright House one it was replacing. However, I was not able to record TV programs on my media center PCs, as I was expressly assured I could before I ordered the service. I could do that with Bright House. The internet service was excellent. The controls for the router were fully available to me, which is important since I have a much more sophisticated network setup than your typical plug-and-play consumer. They provided native IPv6 service, which worked flawlessly without any tweaking on my part. The signal strength of the wireless router reached throughout my home. Much better than Bright House, which allows no router configuration at all, no native IPv6, and the wireless signal did not cover my home. We tested the phone service, which worked well, but since we use our cel phones (also with AT&T) I can't really address the quality of service. The monthly service charges were less than Bright House, even though our BH package did not include phone. The
setup of one DVR which can be watched from any TV using a wireless receiver is a better setup than the one DVR per TV setup that Bright House uses. However, the one DVR can record just 4 simultaneous programs for the whole household, as compared to the 15 simultaneous recordings available through BH with 3 DVRS and 3 media center PCs. It was ultimately that last point that caused us to cancel the service. We have 3 adults in the household, and 4 simultaneous channels just isn't enough. This
to the final bad experience, which was that when we cancelled the service, AT&T refused to refund the installation fee, even though they expressly said they would before I order the service. don't bother to call the Florida Department of Agriculture and Consumer Services to complain about that. Even though they are required by state law to handle complaints about cable tv, they say you should call the local franchise authority, which no longer exist because of that same state law.

-Kenneth W.

B
"Somethings are good about them, and somethings are not. We rarely loose service compared to our other home, where we
service all the time." I wish there was something else to choose other than direct Tv just for comparison. It seems like they increase costs every month. We pay $168 per month, and we have no premium channels. I am very unhappy with that. It is cheaper than if I had separate companies providing each service. When I first signed up, I said I wanted the fastest internet speed, and every time the technology improved, the cost went up.

-DENISE M.

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Internet Provider reviews in Orlando

C

Rating
Mistake made in length of lanyard order. The
Orlando Internet Service Providers Provider Name Locked
website example for length showed both per side, and a total length. The example however, left me with the impression that length specifications should be made per side. When my order arrived, I found that my custom lanyards were half the size I had wanted, and rendered useless.
Orlando Internet Service Providers Provider Name Locked
considers this my fault solely, and will not replace the order for the proper size. Although they offered to discount a new order, I feel that a mistake of this nature was in part a consequence of the company's website, and the customer (me) shouldn't have to eat the cost, and end up with a completely useless product.
- Steven E.
A

Rating
Items were here within a few days and the business did a great job communicating with me electronically. Very professional looking products. They even sent me a notice when my order was fulfilled, and shipped! GREAT customer service.
- Karl S.
A

Rating
I called because my internet connection was performing slower than usual. They sent out a tech right away and he replaced my modem with a newer, faster one. He checked the house to be sure the connection was strong in all areas. He was professional and the connection is now super fast and much stronger all over the house.
- CATHERINE B.
F

Rating
I've had the services for years. I've upgraded to the lighting and HD services in February this year. I've had numerous techs come out (most of them EXTREMELY rude) and say "it's not the box it's _______". Well, it's always the box. They give you equipment that's been beat up for years and doesn't work properly and then you have to call them numerous times to have them tell you it's not the equipment. The internet is the absolute worst. It drops/
Orlando Internet Service Providers Provider Name Locked
every single day. I've had four techs come out in the past 6 months. I've called them at least twice that. It never gets fixed. I work from home and run a business on the side. How can I do any of that when I can't access the Internet?
I would not recommend brighthouse to anyone who actually has to do serious work on the Internet and have guaranteed connectivity at all times.

(Apologies for any typos or grammatical issues. I have to write this on my phone because the internet is down yet again and will not be back in service until I go pick up new equipment at their office two days from now)
- Jessica H.
C

Rating
Orlando Internet Service Providers Provider Name Locked
is very difficult to reach over the phone to set up appointments. Hold times are crazy long and getting cut off happens often. The technician was scheduled between 10 am and 12. He showed up around 1pm. The technician seemed very proficient. It was a big job. He finished around 6pm because he had to wait on hold for
Orlando Internet Service Providers Provider Name Locked
too! Each step of the process seemed very frustrating, didn't go smoothly. Lot's of resets and a couple changes of boxes to get ones that worked. Overall, disappointed in
Orlando Internet Service Providers Provider Name Locked
. If they didn't have such a monoply on this area, they may be forced to provide better customer service.
- Annette A.
C

Rating
What you pay is based on how many documents you want to
Orlando Internet Service Providers Provider Name Locked
per month. Their customer service is bad if not non-existent. When I called for support they told me to go onto their website to get help. But their website is very hard to navigate. When I tried to cancel my services with them they tried everything they could to keep me a customer. When I told them I wanted to cancel they told me that I could keep it another month for free, however they still charged me. I went online again and contacted them about still being charged and they told me they would refund me the money but never did. I ended up having to go through my bank to cancel the service. I would not use them again.
- Jacqueline B.
B

Rating
I try really hard to avoid calling them out here because it is always a hassle. They are never here at a decent time. I always hear "we will be there between 9 AM and 5 PM". They leave the neighborhood cable wires laying all over the ground and on the fences, and even though I have called about it they do nothing. I only stay with them because I do not have another option and have a contract.
- RYAN D.
A

Rating
I have been with Brighthouse for my Internet and Cable for a long time now. The customer service though has always been pleasant. The pricing has always been of higher price if you go for individual product. Unless you go for their combo product it doesn't make financial sense to use their internet service alone. Still they come the cheapest in Central Florida if you want a broadband connection alone without the combo these service providers give.
- Harish G.

Internet Service Providers in Orlando

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AAA Computer Design Inc

240 Croton Ave
Lantana

Alexander Technical Resources

1263 Glenwood Ave. SE

ALLSYSTEMS COMMUNICATIONS GROUP Inc.

9382 Morton Jones Rd
Gotha

AMERICAN AD SPECIALTIES

7075 KINGSPOINTE PKWY
Orlando

Apuzzo Internet Marketing

4802 Washington Avenue
Orlando

AT&T U-verse Orlando

2499 S Orange Ave
Orlando

Auctus Creative

14 East Washington Street
Orlando

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

Bayshore Interactive

20 N. Orange Ave.
Orlando

Best Practice Institute

410 Evernia Street
West Palm Beach

Bright House

Winter Garden

Bright House Networks

700 Carillon Park Site 1
Saint Petersburg

Bright House Networks

3513 Grissom Ln
Kissimmee

Bright House Networks

1617 E Highway 50
Clermont

Bright House Networks

602 Florida 50
Clermont

Bright House Networks

3767 All American Blvd
Orlando

BRIGHT HOUSE NETWORKS

700 CARILLON PKWY
Saint Petersburg

Clear Internet Sales

8001 S Orange Blossom Trl
Orlando

Clear Internet Sales

4200 Conroy Rd
Orlando

Comcast

532 Altaloma Ave
Orlando

Comcast Orlando

121 S Orange Ave
Orlando

Comcast Orlando

4305 Vineland Rd, Orlando, FL
Orlando

Comcast Orlando

4305 Vineland Rd, Orlando, FL
Orlando

Comcast Orlando

500 S Orange Ave
Orlando

CommercePundit.com

1625 Lakes Pkwy.

Computer Renaissance

1453 SAND LAKE RD
Orlando

Computer Renaissance

1453 SAND LAKE RD
Orlando

Creative Mind Machine

4700 Millenia Boulevard
Orlando

D&M Network,CCTV Solutions

1928 Bonneville Dr
Orlando

Design By Nur

1034 SE Linn St

Digital Zen Orlando

9998 Oak Quarry Drive
Orlando

DigiWriteIt

37 North Orange Ave.
Orlando

Dish Network Orlando

420 S Orange Ave
Orlando

Dish Network Orlando

29 East South St # 13
Orlando

E Sports Brand

6923 Municipal Drive
Orlando

Ecommerce Jumpstart.com

8015 International Dr. #122
Orlando

ForbenMedia

7401 Summerhill Road

IDUKE Technical Serives

1990 Cascades Cove Dr.
Orlando

InBusiness Search Engine Optimization

3218 east colonial dr
Orlando

Inverselogix

4600 Touchton Road E, Building 100, Suite 150
Jacksonville

Janis Media

6344 All American Blvd
Orlando

Jurassic Virtual Learning Center

4420 Swift Ave
Titusville

Legleze

3326 Arden Villas Blvd. #22
Orlando

Mail Call Etc.

4524 Curry Ford Road
Orlando

Merchant Solutions Corp

618 E South St
Orlando

Modern Web Studios

1067 N Main St

monumental group llc

850 webster ave
Orlando

My IT Guy

4780 Dairy Road
Melbourne

Mysports Game

8957 International Drive
Orlando

One World Language Institute

2906 Pershing Ave
Orlando

Online Business Listings - BeListed.Org

2077 Central Florida Pkwy, #13
Orlando

Orlando SEO

3208 E. COLONIAL DR #308
Orlando

Orlando SEO Consultants

37 North Orange Avenue #520
Orlando

ORLANDO TELEPHONE CO

4558 35TH ST
Orlando

Performance Media Placement

23172 Plaza Pointe

PLEASANTSTAYS VACATION HOMES

151 E WASHINGTON ST
Orlando

R.J Design and Hosting

10001 Cheshman Drive
Orlando

Riedys Cable inc

13608 paytons way
Orlando

Road Runner Business Class

2201 Lucien Way
Maitland

Rurykster Web Designs

9925 CYPRESS PARK DR
Orlando

Satellite Tv

Orlando

Shorty Produkshins

2745 Hunt Club Lane
Orlando

Stepp Marketing and Promotions, Inc

2800 South Orange Blossom Trail
Orlando

Superior Small Business Consultants, LLC

1310 W Colonial Drive
Orlando

Swiss Cuban Cigars

7792 W Sand Lake Rd
Orlando

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

TAG Business Strategies

7380 W Sand Lake Rd, Suite 500
Orlando

Tech Hero

4305 Vineland Rd.
Orlando

telecom1 voice, data & electrical solutions

5764 n. orange blossom trail
Orlando

The Mermaid Academy

6839 Sea Coral Drive
Orlando

The Right Way to Write

30 East Georgia Street

Time Warner Cable Orlando

2491 Principal Row
Orlando

Time Warner Orlando

112 Annie St
Orlando

UpTech Computers

9521 S Orange Blossom Trl
Orlando

Waterford Media Group

37 North Orange Ave.
Orlando

Web & Moore

32159 23 Mile Rd.

Web Gravity

4700 Millenia Blvd
Orlando

Webb Design

PO Box 690661

WebWorx Technology

2419 Tree Ridge Lane
Orlando

WSI of Windermere

5401 SO Kirkman RD STE 204
Orlando

WyreNet Technologies

11189 sylvan pond cir
Orlando

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

Your I.T. Planners

po box 691341
Orlando

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