"Had read the good reviews on Angie's list and so chose
. Very, very satisfied with the prompt response, same day service, ability to diagnose the problem and repair immediately. Personable and professional service. Totally ...more satisfied and would recommend with confidence. "
Rated Review by Randy G.
"About 30 minutes late but once was there only took 1 1/2 hours to completed. Big difference. Tech explained each detail of what he was doing.
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"IT WENT EXCELLENT! We had a service person out in the afternoon after our garage door was having problems opening and closing. It turned out to be a broken spring. We were lucky that the garage door had not come down on our cars or any other unfortunate accident.
was courteous, helpful and extremely efficient in fixing ...more our garage door! He provided us some additional options for us to consider regarding our door and they are ones that we will certainly look to implement later on down the road. Thanks for the great job and work! "
"It went great. Very professional and did a great job. The only hiccup was confusion over the appointment time. I called after the appt time when no one showed, they were very apologetic and we reset it for the next day. Things happen sometimes so I can understand if it happens once. But things were great from there. "
"Friday evening. 6/20/14, our garage spring broke and we couldn't open the door. I checked Angie's list and
had excellent reviews so my husband called him around 8 p.m. He spoke to
who said he would arrive between 10 and 12 on Saturday.
...more called at 9:45 a.m. To say he was on the way. He rang the bell with shoes in his hand! I told him it was okay since we had tile floors and he said he wouldn't do it at home so he wasn't going to do it in our house. Within minutes he had the door open. He was very friendly and personable. My husband stayed with him in the garage and said they chatted the entire time but
just kept working. I think the entire job of changing the springs and just checking the rest of the door took 30 minutes or less.
I would definitely call
for all future garage door needs and would not hesitate to recommend him. "
"I called this company to get a new garage door as the one I had was falling apart. Arrangements were made to have a sales person come by to give me prices and options on doors. Instead a person came by to tell me I needed a new garage door!! No brochure, no prices! I was instructed to call the next morning by 10am. I was told they would have to ...more order the door and it would take two or three weeks to get it and, depending on their schedule, another week or two for installation. I was also told I would have to come to their office to pay half of what the quote was. They would not take my credit card over the phone, even though I explained I was working and would be unable to make it to their location before they closed. I felt like they didn't care if they had my business or not. So, I obliged their attitude and took my business elsewhere!
"After contacting another company that I had used in the past and becoming very upset with their attitude, I went to Angies list and researched other garage door vendors. I called Precision and from the very beginning I was treated like I was the only customer they had. From the receptionist, to the sales person, to the scheduler, to the service techs, ...more the customer service was far beyond my expectations. Unlike the first company I called and being told it would take two or three weeks to get the new door and probably another week or two after that to install it, Precision had a sales person out that evening, and my new garage door & opener installed in two days. They (Precision) hauled the old door away, and left my garage very clean. I had to call for an adjustment to the door and again, they were out that very evening and took care of the situation.
If you are looking for EXCELLENT CUSTOMER SERVICE this this is the company for you. I will NOT be using any other company for any of my garage door issues. "
"My door spring busted and I discovered it on a Saturday.
I used the Angie's text message service Sunday afternoon and sent a message to
with my contact info and informed him what we needed repaired.
He responded right away and give us a quote over the phone.
He indicated he could come out first thing Monday ...more morning.
arrived on time and replaced the spring set.
He arrived around 9:00 and by 9:45 he was done...the door was fixed.
He did a great job and it is apparent he knows his craft.
Next time we have a garage door issue I will call "