"Set up appointment for tile job in bathroom and Laundry room. They where suppose to come out at 9 am on Saturday. Did not show up had to call to find out that
had forgot my job and had book someone else's job. Mistake happen ...more no big deal talked to
said he would come out on Monday. Then he called later and told me that he would send his
out on Sunday. Waited until 10am no one showed up called and text no one would pick up.
finally texted me this text: "Not sure when we would get be able to get there. Def not anytime soon with our schedule. You may want to see about getting someone else." This was a huge inconvenience to my family we had moved everything and disconnected laundry equipment. No one shows up then we are told to find some one else on Sunday. The business plays games with their customers promise to show up and then they do not. They don't even call the customer to let them know that they are not going to do the job. Very disappointed I have elderly person and special needs child at home. Did not need this aggravation. "
Rated Review by ANGELA A.
was referred to me by a friend of mine. I called and made an appointment, within a couple of days the sales person came to my house with their mobile showroom. On the following week I was already on the schedule for installation ...more of my products. The crew was very friendly and professional; they were very clean and efficient. My wood flooring was installed beautifully in a couple days approximately 2,600 Square feet. The cabinet installer did an outstanding job with all the trims and the install of my kitchen cabinets are just wonderful. The granite was installed in the following week, everything looks great.
was a very good option for the remodel of my property I am very happy with the entire staff.
Thanks so much, I am so very happy!!!
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When it's time to choose new flooring, there are many things to consider. One highly rated provider breaks down the pros and cons of four flooring types.
Angie's List In The Press
Orlando Flooring Installers Reviews
"Selecting a hardwood floor was very difficult for us because we knew nothing about choosing the right flooring. From the very beginning
was ready to share his knowledge and job expertise with us. So, by the time we made the actual purchase were definitely "well informed"! Once we signed contract the work was started ...more as promised and completed in a timely manor. There was not one day when the appropriate work was not done.
The installers we very polite, professional and respectful of our property. At the end of each day they cleaned up their work area and always maintained a safe environment for our family. During the install
kept in contact with us either by phone or stopping by the house to see if our needs were met.
After completion the installers,
reviewed the completed work with us to make sure we were pleased with the job, and of course, we were.
Flooring Master is a family owned business and that to us was very important. With taking on such a large project we wanted to be sure we would have a company that we could go to at any time if we had any questions or concerns. Fortunately, they were always on top of things and we never had to seek them out!
We highly recommend Flooring Master for flooring, tile or carpet and we sincerely appreciate their "Outstanding Service"
was recommended by our realtor and had the best reviews on Angie's list. This experience was exception and above any vendor experience we have EVER had. Every aspect of our interactions was professional, friendly and helpful.
We started by scheduling a measuring and deciding on where exactly the ...more hardwoods would be in the new home.
gave us many suggestions during this process. Then, he met us at Prosource where he worked incredibly well with our designer and the Prosource rep to help us choose the flooring. We choose the Acacia wood - a stunning choice. And, he passed along his discount - a huge bonus.
He was very prompt for the arrival and put down the moisture
- another GREAT idea. Unknowingly, we had a water issue.
found one leak that he dried out for us and then POW - a major one that night happened flooding much of the downstairs. This was very unfortunate for all parties, but once we called
that evening, he was there within 30 minutes to help us contain the water and was an angel in our distress. His response time anytime I have called is very fast.
He was incredibly patient with our numerous misfortunes. There were so many, and we had to reschedule him a few times and break up the work. He also had to work around several other contractors trying to rectify the situation. He did this without hesitation.
We had movers destroy a few planks as well as our satellite TV person.
is coming back to fix these (that will take 1/2 a day) and finish the stairs once the bathrooms are redone so we would hopefully not have any other issues after they are fixed.
I cannot recommend
and his crew enough. We get a big WOW every time anyone walks in our door. The floors are the highlight of the house, and they could not have done a better job. The planks are perfectly laid like a work of art. And, we could not have had a better experience. I would not use anyone else. "
"After removing my sliding glass door to put in a French door, repairs on the hardwood floors inside was deemed necessary. A friend of mine recommended me to his flooring contractor that had just recently did their floors,
with us regional floors.
and his team did a wonderful job matching my floors now ...more they look like nothing was ever repaired and looks like it was there from theI first time I put them in. "
"We visited the store to make sure the coupon would provide us what we wanted at a good price. They helped us pick out the flooring that would match what we have in our home. Made an appointment for
to come to our home to measure and inspect the room.
showed up on time. Multiple coupons were available, ...more so he helped us select the best value for us. When leaving he saw that we had two cracked tiles on the front porch and offered to replace them if we had replacements.
On install day
called to let us know that they were delayed on a previous job because of rain. They rescheduled for the afternoon. But they said the job would be completed that day. They arrived on time. When he removed the baseboards, he asked if we wanted to paint them before he replaced them and even offered some paint they had on the truck. They completed the job very quickly and it was very beautiful. They replaced the tiles and did an excellent job cleaning up. We're very happy with the installation and recommend them highly to anyone who needs flooring replaced. "
"They did the impossible! They stretched and fixed the carpets against the tile floor perfectly! They were terrific!!! I would recommend them to everyone!!! They were really precise and very nice. Their expertise showed with their years of experience! They were inexpensive for the work that they did. They were at the house about 2-3 hours and it ...more was really cost effective! I can't say enough good things about them! "
based on the reviews here. He came out the following day and provided our estimate a couple of days later. Reserved an installation date for 4.23.2014.
showed up on time :) and proceeded to remove the current flooring. I left for the day and later in the afternoon ...more
sent me a text and pictures to let me know he was finishing up and the floors were installed. I met him there the next morning and they finished up the baseboards before 11:00 am.
were both professional, did a beautiful job on the floors and left my home tidy.
even asked if I would give him furniture cleaner to go over my sectional (this was the one piece of furniture I couldn't get moved and forgot to buy plastic to cover it with). The fact that he asked was more than expected and of course I refused to allow him to do that. I highly recommend
"The installation crew showed up on time, advised exactly what was going to happen, and it went exactly as advertised. They were very professional and did a great job cleaning up after they were done.
We did have to have them comeback and make an adjustment to the section between the tile and the laminate in the dining room. They came back the ...more next day and did a superior job in going above and beyond to make sure that we were happy.
I would STRONGLY recommend
and his company for any and all flooring repair or installation. We will be using them again to replace the carpeting upstairs! "