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at their store and we were able to chose which pattern in the stone would go on each counter and the back splash. They told us a week to finish and install and they did it on time. The
I-4 also helped us pick out a counter top for one bath room and a shower seat for another bath room.
My story is a
I mailed the check and called back about a week later as I never heard if they received the check or what was going on. I called in the morning and
This time I learned better and called on a Saturday when I assumed
The delivery people arrived and I was gone on a business trip but my fiance was there to accept delivery. The delivery guys were nice, but they said several times "she said we are not allowed to take this upstairs". So they left this huge, extremely heavy piece of granite on the garage floor and said that if we pick it up it may crack. Uh, OK? So what are we supposed to do with this then?
I called back the next day and
So there ends by saga. I am tired of calling and dealing with this horrible company. I will have friends come over and help me take it up and hope it doesn't crack. If I had this much trouble with a single slab of granite, I cant imaging what a complete disaster it would be to do a full kitchen with them.
My mistake was not reading all of the other Angie's List list reviews before going with this company. Everyone else is right, STAY AWAY.
When we were ready for install I simply called Yura, he immediately sent one of his men to the house to verify measurements and construct a final template. Three days later, at the time promised, two of Yura's men showed up with the product and installed it. They took out and carted off the old sink as well as the old countertops. The entire removal and reinstall process, to include hanging the new undercounter sink(which I also purchased from Yura at an excellent price) and sealing the granite took approximately 4 hours, start to finish. Process was neat, clean, professional and worth every penny.
They helped us isolate the construction area by building a temporary wall between it and the rest of the house. This made the project so much easier for us to live through! I work from home so was worried about the noise and chaos while the team worked. The wall cut down on noise, dust and dirt in our living area. The team was also extremely conscientious about cleaning and tidying everything in the construction area before leaving every day. The crew was so friendly and easy to have around that we actually missed them when the project was over! I don't know many people who can say that after having major construction done in their homes.
Neither my husband or I had experience remodeling a kitchen so relied on the "
They promptly responded to the needs of my construction schedule. From the time they made the templates to the completion of the installation only took a week for a big remodel project with a lot of granite surfaces.
They were very professional in everything they did. When they delivered the countertops, they were extremely careful while moving several large pieces of granite through the house and into the kitchen. They made sure my floors, walls and cabinets were protected. Throughout the whole process, it was evident that they had planned well and they executed the work marvelously! The seams where they joined one piece of granite to another were so professionally done that it is difficult to locate them even if you know where to look! The cutouts for the built-in cooktop and the large chef's under-mounted sink were so precisely fabricated that both of these appliances were installed with no difficulty and fit like a hand in a glove. The craftsmen associated with this project from "
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