Orlando Countertop Installers

in Orlando, FL

Countertop Installation Reviews in Orlando

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We feel fortunate to have been introduced to this company.
and his assistant, Olek, were fantastic to work with. They could write the book on "customer service excellence" and were quick, punctual, and professional from start to finish. After the installation, they left everything as clean or cleaner than when they arrived. We have already recommend
and
to others and plan to use them again in the future.
- DUANE B.
A

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This is the third time we have used
's and our experiences have all been fantastic. The previous two times we used granite off their yard but this time he suggested we go to Mystic to pick out our slab as they have a very large selection.
's measured and templated our tops and after fabrication, they fit perfectly the first try. Everyone, from
down to his installers, are very knowledgeable, professional, and friendly.
I would highly recommend them for any granite or marble work. When I have this type of work to be performed, I do not even think about going to anyone else. I just go straight to
.
- Steve H.

Orlando Countertop Installation Articles

Countertop Installation reviews in Orlando

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Orlando Countertop Installers Provider Name Locked
well. The only weak link was the painting contractor. We had to point out many spots that needed to be painted again. The contractor took care of it immediately. The painting contractor also broke some landscape lights and disposed of them without telling us. We presume. They disappeared.
- JANE A.
A

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We went to several granite shops before choosing to go with
Orlando Countertop Installers Provider Name Locked
due to the price and knowledge of the salesman we spoke with. Our salesman happened to also be the owner of the company,
Orlando Countertop Installers Provider Name Locked
and he was very knowagble and explained the process to us and explained what we would be responsible for such as hooking up plumbing after the countertops were installed. We scheduled our template for the following week, a girl called the day before to give us a window of time for the template. Once the template was done they offered to have us come out when they were laying out the templates on the granite, which we did and were very happy we got to do. When the shop crew started shaping the granite they noticed a crack that went all they thru to the back so they called us to let us know they would have to get another slab for that piece because it was not safe to put in our house. They got the new granite the next day and installed our countertops 2 days later. It came out beautiful and we could not be happier with the service we received with every employee we dealt with.
- Grant G.
B

Rating
They not only cut the granite they came to install it free of charge in order to get the
Orlando Countertop Installers Provider Name Locked
holes in the perfect place. Great service even when small mistakes were made, they more than made up for it. We are very pleased.
- Glenn Herbert H.
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Requested an estimate for the installation of a new entry door. We gave several ideas on the type of entry door. Skip was very helpful in suggesting a proper door. The door was ordered and installed by one of Skip's employees. The job was done in a professional manner and completed in a timely manner. The job site was cleaned up and all old materials removed.
- James S.
A

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Everything went perfect. This was the first time I had granite counter tops installed. The company was very professional and very quick to do the install. I got to go to the slab yards and choose my own granite slabs. I would definitely use this company again when I need granite.
- Wesley C.
A

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Once we asked for an estimate, and Junior came to our home to measure and show samples, everything came together pretty quickly. The project started at the beginning of August when we signed the contract and was done by middle of September, but the installation was timed to coordinate with the remodel of our master bath. Our custom vanity arrived a little earlier than planned (better than the alternative), but our contractor was able to rearrange the remodel to accommodate it. The plan had been to install bathroom counters first and then the kitchen on another day, but Junior encouraged us to do all counters the same day. This meant we were without usable sinks for 24 hours (wait time required for faucet installation), but we were able to work around it. In the end it was less hassle to us than having everything spread out over multiple days. Only one problem came up - the piece of granite installed in the guest bath turned out to have a large crack in it that wasn't apparent until installed. I immediately notified Junior. He gave us the option of keeping it, but taking a discount, or waiting for replacement. I wanted it replaced, and luckily, so did Junior because it was below his standards to have mediocre work out there. When I told him that company was coming in two weeks he rushed to find a replacement piece of quartz and had it finished with time to spare. We are so pleased with how everything came out. Our new quartz in the kitchen makes it look like a brand new kitchen. The quartz and custom vanity in our master gave me the luxury bath I was wanting. Overall working with
Orlando Countertop Installers Provider Name Locked
and Bath was a very good experience. I wouldn't hesitate to recommend the company..
- Marc W.
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We had I -4 cordinate all the aspects of the purchase and instalation. We purchased our granite at Mystic granite on Ace road beautiful assortment to chose from. They had one piece ,but we needed two slabs. They got another out of storage and pulled it up next to the one on display and it was an exact match. Later after the granite was delivered to
Orlando Countertop Installers Provider Name Locked
,
Orlando Countertop Installers Provider Name Locked
had us come look at the granite slabs
at their store and we were able to chose which pattern in the stone would go on each counter and the back splash. They told us a week to finish and install and they did it on time. The
Orlando Countertop Installers Provider Name Locked
in the granite matched the back splash and the grains we chose to show on each counter top were perfect. They were peofessional in the instalation, no mistakes on their calculations and fixed the one seam perfectly. They even came back and polished out a scratch our electrician put on the counter after it was installed.
I-4 also helped us pick out a counter top for one bath room and a shower seat for another bath room.
Orlando Countertop Installers Provider Name Locked
instaltions were also perfect, from color choice to exact fit. All are all very professional, easy to work with and reasonably priced.We would not hesitate to hire Stone Worls to done additional work for us and would recommend then to friends.
- PETER S.
F

Rating
Terrible, terrible, terrible customer service. This company doesn't have a clue what the words "customer service" mean. How they are still in business is beyond me. The main issue with this company is their employee
Orlando Countertop Installers Provider Name Locked
. She is responsible for all my frustration and she is the one who will put this company out of business one day, unfortunately the owner has no idea just what a negative impact this person has.
My story is a
Orlando Countertop Installers Provider Name Locked
job that was needed. I visited
Orlando Countertop Installers Provider Name Locked
as I needed a slab of granite for my custom closet. They have a wide selection and I was able to choose a piece and I gave them my dimensions as needed. I asked the two people working there if the delivery includes taking the slab upstairs to my closet and placing it on the closet cabinets and they both said "sure that is not a problem". Both of these employees were very nice and easy to deal with (it was the older gentleman and lady). I went to pay but they didn't take credit cards, and no one in 2013 carries a check book so they said it was OK to mail a check and then to call back to see when it would be delivered. A minor annoyance that they didn't take cards, but it was all good up to this point.
I mailed the check and called back about a week later as I never heard if they received the check or what was going on. I called in the morning and
Orlando Countertop Installers Provider Name Locked
picked up in her usual rude "
Orlando Countertop Installers Provider Name Locked
!" way of picking up the phone. (don't believe me? Call right now and if she picks up you will see). I asked if they received the check and when I should expect delivery and she said she would call back. No call back. I called again the next morning, and it was like Groundhog day. Explained everything again and was promised a call back. No call back. Each time I called
Orlando Countertop Installers Provider Name Locked
was as rude as ever on the phone, her
Orlando Countertop Installers Provider Name Locked
was like I was interrupting her day and she couldn't be bothered with me calling her. Called again a few days later and this time wasn't going to fall into her trap and demanded any sort of information, once again she had no clue who I was and why I was calling yet again, she promised to call back. She actually did call back and setup a day for delivery on a morning. She said they would call that morning to give me a time window. Well that morning and afternoon came and went and nothing. Call delivery, no call, and of course no followup from the wonderful
Orlando Countertop Installers Provider Name Locked
.
This time I learned better and called on a Saturday when I assumed
Orlando Countertop Installers Provider Name Locked
wasn't working and I was right. A much more friendly person picked up and looked into the issue. I asked to speak to to the owner and he said the owner would call back. Sure enough 10 minutes later he did and I setup another delivery date with the owner. I also told him my issues with
Orlando Countertop Installers Provider Name Locked
and he was surprised as ever to hear this. Obviously he has never listened to how she speaks to his customers on the phone with her rude, condescending
Orlando Countertop Installers Provider Name Locked
. Why in the world do I need to speak to the owner of a company to get a delivery date is beyond me, but the granite did arrive when stated. This proved the issue
Orlando Countertop Installers Provider Name Locked
with
Orlando Countertop Installers Provider Name Locked
, and not their internal system.
The delivery people arrived and I was gone on a business trip but my fiance was there to accept delivery. The delivery guys were nice, but they said several times "she said we are not allowed to take this upstairs". So they left this huge, extremely heavy piece of granite on the garage floor and said that if we pick it up it may crack. Uh, OK? So what are we supposed to do with this then?
I called back the next day and
Orlando Countertop Installers Provider Name Locked
picks up. Here we go again. I ask to speak to the owner but he was busy, but I was told he would call back. No call back. I called the next day, same thing. No call back. One more time, and no call back. Each time I could not get passed the roadblock
Orlando Countertop Installers Provider Name Locked
. All I wanted to do was talk to the owner to find out what happened and why the employees that sold me the granite did not tell me the truth. I would have paid extra to take it upstairs, but was never given the opportunity to do so, as it was "included in the delivery" according to his employees.
So there ends by saga. I am tired of calling and dealing with this horrible company. I will have friends come over and help me take it up and hope it doesn't crack. If I had this much trouble with a single slab of granite, I cant imaging what a complete disaster it would be to do a full kitchen with them.
My mistake was not reading all of the other Angie's List list reviews before going with this company. Everyone else is right, STAY AWAY.
- Louis A.
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All Countertop Installers in Orlando, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & B Roofing Co

2772 Beardall Ave
Sanford, FL

A + Granite & Marble Works, Inc

1606 Newport Ave
Deland, FL

A Kitchen Magician

120 PEARL LAKE CSWY
Altamonte Springs, FL

A New Beginning Environmental

1324 Windmill Ridge Loop
Orlando, FL

A R M HOME IMPROVEMENT & REPAIR INC

1032 SYLVIA DR
Deltona, FL

A&J Beecham Co Inc

3660 S Ridge Cir
Titusville, FL

A-Z Building Contractors Inc.

po box 183
Sumterville, fl

A.R.M. HOME IMPROVEMENT & REPAIR INC

1032 SYLVIA DR
Deltona, FL

A1 Handyman Home Improvements

12807 Keddlestone Lane
Winter Garden, FL

a2z handyman svc

715 Hudson Ln
Lady Lake, Fl

AAA Handyman Specialists LLC

5810 Elon Dr
Orlando, FL

Aboveboard Painting & Services

241 Lake Griffin Cir
Casselberry, FL

Absolute Lighting, llc

4490 S.W. 34th Street
Orlando, FL

ADP SURFACES INC

841 DRIVE BUICK AVE
Orlando, FL

ADVANCE CONTRACTING SERVICES

285 Jackson Avenue
Cape Canaveral, FL

ADVANCED SERVICES

102 timbercove Cir
Longwood, FL

Affordable Kitchens

8304 Sylvan Dr
Melbourne, FL

AGY Pavers & Granite, LLC

1117 4th St
Clermont, FL

Air-Pak Services Inc

751 Business Park Blvd
Winter Garden, FL

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