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A
"Our basement flooded after a lightning strike. There was a lot of flooding the area, but they were at the house with in hours. They did a great job with clean" up and keeping us informed. The offered us options of salvaging some of the wood work and not just throwing it away. Their team was professional and prompt. Hopefully we will not need them in the future but if our luck goes bad again we would definitely call them.

-Greg S.

A
"Project went well. The contractor was very good and he kept me aware of the flow of the project. He did everything pretty quickly and did a good job. I got what I wanted done!

-STANLEY H.

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Local Articles in Norfolk

7 Tips to Prevent Basement Flooding

If your basement has ever flooded or been damaged by water, you know just how stressful a flood can be. Follow these simple tips to help keep your basement dry.

Water and smoke damage

The U.S. Fire Administration reports that more than 350,000 residential structure fires occur in the United States each year. A homeowner's guide to smoke and water damage provides tips for restoring the home after a fire, safeguarding important documents and hiring a remediation service.

carpet rolls in front of a home
Water & Smoke Damage, Carpet Cleaning, Mold Testing & Remediation

Flooding, plumbing leaks can lead to harmful mold growth on and underneath your home's flooring.

Before, during and after your project, don't hesitate to ask your contractor questions, says DeLancy. (Photo by Jennica Abrams)
Water & Smoke Damage

When water damage, wind or hail strikes, being prepared can save time and ensure quality home repairs. Follow 5 steps for dealing with damage in an emergency.

Seeking professional help can make it easier to quit smoking. (Photo by Steve Mitchell)
Water & Smoke Damage, Housecleaning, Carpet Cleaning

Removing cigarette smoke smell and nicotine stains isn't an easy task. Depending on the extent of the smoker's habit, your best approach will vary.

If a storm causes damage to your home, it may take a while to get a professional to repair it. Your insurer will still expect you to minimize damage, like covering holes to prevent water damage, when possible. (Photo courtesy of Angie's List member Keely V. of Mount Vernon, Indiana)
Water & Smoke Damage

Don’t know what to do after a storm causes damage to your home or property? Follow these tips to make quick repairs and prevent further property loss.

Angie's Answers

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Try SCOE 10x (Super Concentrated Odor Eliminator). Cost $25.00 ( includes shipping) for concentrate to make 32 oz. and 32 oz. spray bottle included.  This stuff is great!  I have cats and every now and then one of them pees on the rugs ( cat pee smell is awful as is cigarette smoke). You may need more than 32 oz. to get all the stink out but go to the website and read testimonials ( they will even send a concentrate of skunk smell for you to pour on something and then use the SCOE 10x on it to prove how good it works, for a few dollars more).  Anyway, this stuff worked like magic for me.  They also sell gallon and larger sizes.  Worth every penny!
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You have every right to fire the GC, but it may cost you money in legal fees to fight any leins he has on the property. If you do insurance work you should know that you have to do part of the work out of your own cash reserves and wait for disbursement from the insurance company. His crews errors are not your problem, they are his. If you have problems you should include your insurance company in the problems you are having. If he is running into problems with extras they should only be related to things the adjuster missed and not his or his crews incompetence. If upon rip out he finds hidden water damage that would be an example. An example was a flood job I did not too long ago where we found termite damage that could not be seen untill after demo. Since it was not related to the flood it was not covered. Unless this is his first insurance job he should know the procedures and not be expecting money before it is due, stick to your guns and make sure he is doing the right job. If not include your insurance company and possibly even your mortgage company in any problems. A lein is not that big a deal though in the long run as long as you pay off the agreed amount as per contract. Just make sure if you stay with this guy he has a lien release with him when you give him the finnal check!

 

Don

Water And Smoke Damage reviews in Norfolk

A

Rating
This was a wonderful experience.I was having trouble locating the source of our water intrusion.A friend had told me this company has a type of infrared equipment which shows where the water is mainly coming from and where it is the wettest.
Norfolk Water And Fire Damage Services Provider Name Locked
came out and did a very thorough job and I found that their testing equipment was spot on for what I needed to find out. Nick and
Norfolk Water And Fire Damage Services Provider Name Locked
came out to open up the walls and try to narrow down the water intrusion. They were very courteous and helpful and did a great job cleaning up! I really appreciate these guys!
Woud hire again in a minute but hope we don't need to! Would definately recommend above any of the competion. We had called another company before calling them. The other company just wasnt being as informative .
Norfolk Water And Fire Damage Services Provider Name Locked
also tested our wall for asbestos which was negative thankfully!!
Professional job! Very grateful and satisfied customer!

- Karen B.
A

Rating
I came home from work and my wife found a puddle of water seeping out from an exterior wall near the front door after the recent heavy rains. I got on Angie's List and started contacting service providers to get inspections/estimates and
Norfolk Water And Fire Damage Services Provider Name Locked
called me even though it was around midnight. I set up an appointment for the next day and
Norfolk Water And Fire Damage Services Provider Name Locked
arrived early. Using his test equipment he told me this was something I could handle myself and then proceeded to show me what I needed to do to prevent mold from occurring while I wait for a roofing contractor .
Norfolk Water And Fire Damage Services Provider Name Locked
was quick and thorough; exactly what you need when something like this happens. He didn't charge me though I think his time and his use of test equipment merited compensation; especially determining the source of the water and the next steps I needed to take to get repairs made.
- John M.
A

Rating
My experience with
Norfolk Water And Fire Damage Services Provider Name Locked
was excellent. In a time when me and my family were in a panic, the technician from
Norfolk Water And Fire Damage Services Provider Name Locked
was able to calm us down and assure us that he would take care of are home and get us back to normal. After expanding what he was going to do they started the clean up of are home. After they removed all the water and wet carpet, padding and baseboards they sprayed a solution to prevent mold an then set up equipment to dry the house out. The technician came back twice to check the equipment and make sure we were ok and also that the house was drying out like it should be. After 4 days are house was dry. In are time of need
Norfolk Water And Fire Damage Services Provider Name Locked
showed up and took great care of us. I will use them again if I ever have this problem and I will also recommend them to anyone that I know if they ever have a water in there home that needs to be cleaned up.
- Terry N.
C

Rating
The team removed drywall, carpet and vanity from a basement bathroom that had backed up.
Norfolk Water And Fire Damage Services Provider Name Locked
did a good job, except they didn't save a carpet sample, which was required by insurance. The Construction Team that fixed the drywall were incredibly inexperienced and did a terrible job. They had to send a second crew to tear out the work that was done. That crew returned three times to fix the drywall and paint, but when they finished, it still looked like a child completed the work. We are extremely unhappy with the finished project and will probably hire new contractors to fix it. Insurance paid for most of the work, but we will have to redo it. At that point, we just wanted them to finish (this whole project took 6 weeks when it should've taken 1). It is very evident that they are incapable of doing a good job. I would not recommend them. Very disappointing. Additionally, they left the gate open every time when we repeatedly asked them to close it. We have dogs that got loose numerous times.
- Alyssa M.
C

Rating
This was not a good experience. I called the night my home was flooded and was told I was to receive service "soon". The dispatcher failed to disclose the crew was not in the
Norfolk Water And Fire Damage Services Provider Name Locked
Land area but in New Braunfels. The crew was very good and professional however the office and dealing with them was horrible. I sent 2 emails requesting a detailed invoice, not received. 2 months after the service was completed I was contacted regarding the remaining balance. .Bad experience the only positive was the work crew
- Mary E.
A

Rating
This company would be my first , go to , company if I ever needed service in the future. The providers were very prompt and professional during the service call . They immediately put shoe covers on their shoes upon entering the house... I find this procedure to be high on the list of a professional company--- caring about the clients home as they would for their own.
The outcome of the service call was a positive one and gave me and my family a feeling to know that our home was safe . I am pleased to send this positive review and hope that others will call this company if they need this type of service.
With so many choices , when needing service,
Norfolk Water And Fire Damage Services Provider Name Locked
is a great company.
- Gary R.
F

Rating
Our neighbor called them about a water leak in our basement/ living area, while we where away. They responded right away. That's the good thing they did. For that reason i gave them a C under responsiveness. They only had a two man crew, my neighbor and son in law did move many of they items out of the water and took the gym equipment apart..which I felt like was CRC's job. CRC set up the drying process. When I returned home the next day... it had tripped the breaker, I moved the outlets around till they would run without tripping off breakers. Several fans had not been running. I called them to tell them about the breakers and that several of my storage boxes where moved on the wet carpet. They showed up that night, they said they kinda "ran out of dry areas". Their plan was to dry one area, move the stuff, then dry another. I asked at that time about getting a pod to store item to get them off the wet carpet, they said that would delay the process. My insurance company gave them the ok to remove the carpet, it was starting to mildew, items setting on the wet carpet where leaving rust stains. I worked a day getting the items we had in cardboard boxes out into plastic boxes because they where soaking up water. Two days later they where still drying out the carpet...stoping by at night to move their equipment around. When I asked about why they where still drying it out, when the carpet was suppose to be out of the house, they said it had to be secluded. Then I asked about getting a pod to put my items in, they said that would slow the process of getting the carpet out, because they would have to wait two more days, for the pod to be delivered. They repeatedly told me, on several occasions that I talked to them ( because I called them, they didn't call me), that "they where very busy", had a lot of jobs. After two days of still drying out carpet that was supposed to be removed, we decided fire them, to tell them to get their equipment out, so I could get the carpet out with another company and stop the mildew from growing and smelling up my whole house. The lead man over the job ...I never meet till he came to my house to pick up his check. I told him that there was a lack of communication, he said we talked on the phone every day...well that's because I called him, with issues. He also said someone came by every night...yes someone did, to look at the equipment that was drying a carpet ... that was supposed to be removed!
- Karen P.
A

Rating
This was a good experience. They were easy to get a hold of, and able to schedule mold testing in a timely fashion. They came to the house twice, and both times arrived on time and were very professional and courteous. Their price was lower than any of the other companies I called.
- Jennifer W.

Water And Fire Damage Services in Norfolk

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Better Image Restorations

724 Kennesaw Ct.
Virginia Beach

A-1 Inc Exterminators

1704 S Park Ct
Chesapeake

A-Flood Control

PO Box 339

A-Z Creative Contractors

5108 Edon Hall Ln
Virginia Beach

Above Board Drywall & More Inc

419 Gloria Dr
Chesapeake

Ace Improvement & Handyman

200 Ferguson Place
Suffolk

Adams Hardwood Flooring

7289 Edgehill St
Gloucester

ADDITION ASSOCIATES

5457 NANSEMOND PKWY
Suffolk

Advanced Engineering Construction

1800 Rokeby Ave
Chesapeake

ADVANCED RESTORATION SVC

711 Gum Rock Ct Ste 2
Newport News

AdvantaClean of Virginia Beach

4461 Sanibel Circle – Suite 208
Virginia Beach

Air Duct Care

801 Vanderbilt Ave
Virginia Beach

Aljase LLC

234 N Witchduck Rd
Virginia Beach

ALL AMERICAN CARPET CARE Inc

3700 Storm Bird Loop
Virginia Beach

Allen's Dry-N-Clean Carpet Cleaning

5998 Providence Rd
Virginia Beach

America's Best

3332 Princess Anne Rd
Virginia Beach

American Repairs LLC

2560 Lakewood Cir
Chesapeake

Aresco of Tidewater, LLC

3452 Chandler Creek Rd
Virginia Beach

At Your Service

2113 Brush Hill Ln

Avery Gallery, Inc.

390 Roswell St.

Bah Hum Bug Pest & Termite Inc

203 Expressway Ct
Virginia Beach

Baker Roofing Co

517 Mercury St

BEACH & BEYOND CARPET CARE

1718 Zimmerman Ct
Virginia Beach

Beach Tree and Stump LLC

2320 Huckleberry Tr
Virginia Beach

BeachBros.Painting

2244 Newstead Dr
Virginia Beach

BELFOR

909 EXECUTIVE CT
Chesapeake

Belletto Construction Inc

5700 Brookmere Ln
Portsmouth

Best Carpet Care and Janitorial

4511 Dunning Rd
Norfolk

Better Built Restoration Inc

2216 High St
Portsmouth

Big Mike's Maintenance LLC

1902 Iris St
Chesapeake

Bob Terracino Painting Contractor Inc

2920 Beaden Dr
Virginia Beach

Brinks Carpet Cleaning

2000 CHAPEL AVE
Chesapeake

BURTON'S CLEANING & RESTORATION

PO Box 6809
Chesapeake

C Side Granite

Call for Appointment
Virginia Beach

C&A Building and Remodeling

400 Sharon Dr.
Newport News

Cardial Carpentry LLC

15160 Ashby Way West
Carrollton

Carpet Cleaning Virginia Beach

2557 Placid Place
Virginia Beach

CAT Team 1 Cleaning & Restoration

3673 sylvan lane
Virginia Beach

Channel Construction Company

5541 Pariament Drive
Virginia Beach

Clean Air Solutions Inc.

2768 Mulberry Loop
Virginia Beach

Colony Construction & Home Improvement Inc

11861 Canon Blvd
Newport News

Commonwealth Property Services

11836 Canon Blvd Suite 500
Newport News

CORBETT'S HOME IMPROVEMENTS

8 Bonneville Drive
Hampton

Covenant Home Solutions

735 Waters Dr
Virginia Beach

Craftsmanship By Weathersby

2032 Pleasure House Rd
Virginia Beach

D&D Siding & Remodeling Inc.

500 Central Dr
Virginia Beach

DB's Handyman Service LLC

2484 Bayview Ave.
Virginia Beach

DEAS BUILDER & REMODELERS, INC

420 NORTH AVE
Newport News

Disaster Response Inc - VA DC & MD

8200 Greensboro Dr
Mclean

DMC Handy Man Services

158 Holland Drive
Virginia Beach

Duke Brothers Carpet & Rug Cleaning

3400 Azalea Garden Rd
Norfolk

DUN-RITE DRYWALL, HOME REPAIRS & RESTORATION

536 FERNWOOD FARMS RD
Chesapeake

Dycarp LLC

626 Naval Base Rd
Norfolk

Eagle Restorations

5660 East Virginia Beach Blvd
Norfolk

East Coast Contracting, Inc.

6022 Jefferson Ave
Newport News

Emergency Restoration Services LLC

1461 London Bridge Road
Virginia Beach

FIDELITY CONSTRUCTION INC

ONE COLUMBUS CENTER
Virginia Beach

First Atlantic Restoration

414 S. Parliament Dr.
Virginia Beach

Fresh Scent Carpet Care

625 Fairland Avenue
Hampton

Freshen Up

2100 Aluminum Dr Ste 107
Hampton

Fry's Handyman Services

2516 Aldridge Ave
Colonial Heights

Furniture by Lowell

700 A East Club Blvd

FURNITURE MEDIC

140 TEWNING RD
Williamsburg

General Home Improvements

512 Kings Neck Cove
Virginia Beach

Get It Done Contracting, Inc.

2133 Upton Drive
Virginia Beach

Grace Exterior Services & Plumbing

401 W Chickasaw Rd
Virginia Beach

H&L Cleaning & Restoration Services

815 Blue Crab Rd
Newport News

Hampton Roads Contracting Services of VA

4897 Bennett's Pasture Rd
Suffolk

Hampton Roads Maintenance

1910 Lansing Ave
Portsmouth

Harrison Contracting Services, LLC

4861 South Oliver Dr
Virginia Beach

Heaven Scent Carpet Care

3524 S PLAZA TRAIL
Virginia Beach

Hewko's Remodeling

1112 73rd Street
Newport News

Hipp Masonry Works Inc

109 Vine Dr
Yorktown

Home Images Improvement & Remodeling

609 Mile Creek Lane
Chesapeake

Home Investments and Repair

1700 Holladay St.
Portsmouth

Home Solutions Inc

847 Seahawk Cir
Virginia Beach

INSIDE DESIGN INC

312 Old York-Hampton Hwy
Yorktown

Integrity Home Improvments

1101 Holly Ave
Chesapeake

Interior Renovations llc

1620 Dearborn dr
Virginia Beach

Irish Accents & Renovations

3407 Marabou Ln
Virginia Beach

Jacobs Enterprises

1604 Spence Gate Circle
Virginia Beach

Jayhawk Exteriors Inc

1824 Engle Ave
Chesapeake

Jazi Builders, Inc.

476 Richneck Rd
Newport News

Jenkins Restorations

533 Byron St
Chesapeake

Jerry Harris Remodeling

1327 Poindexter St
Chesapeake

JES Foundation Repair

1741 Corporate Landing Parkway
Virginia Beach

JGM Enterprise Inc

632 Caravelle Dr
Chesapeake

JKF Contracting Co., Inc.

1072 Sanford Ave
Virginia Beach

Johnson & Johnson Remodeling

2245 Wake forest st
Virginia Beach

JT Askew Drywall and Plaster Repairs

155 A Indian Cir
Williamsburg

Just Me Painting

640 Bottino Ave
Virginia Beach

K & B Construction Inc

3324 Virginia Beach Blvd
Virginia Beach

K & L Home Fixins'

405 Big Leaf Circle
Virginia Beach

K A Contracting

37 Lucas Creek Rd
Newport News

Kohmar Air Duct Cleaning LLC.

2022 Tacony Drive
Richmond

L.C.R Dry Vapor Steam Cleaning

2519 Des Moines Ave
Portsmouth

Magic Touch Carpet

420 Kings Point Court

Magic Touch Carpet

420 Kings Point Court

Marc's General Repair

4902 George Washington Memorial Highway
Hayes

Marvin Construction

401 St. Tropez Drive
Newport News

Matt's Repair

421 Dauphin Ln
Virginia Beach

Michael & Son Services Inc

5740 General Washington Dr
Alexandria

Michael & Son Services Norfolk

5845 N Hampton Blvd
Virginia Beach

MID ATLANTIC HOME IMPROVEMENT LLC

416 Height hill Rd
Barboursville

Mid-Atlantic Contracting

1625 Peoples Road
Chesapeake

MOFFITT RESTORATION SVC

PO Box 263
White Marsh

MonsterClean, Inc

402 Davis St
Virginia Beach

Mr Clean Mobile Detailing

4884 Elmhurst Ave
Norfolk

MTH Contracting LLC

110 Lancaster Terrace

National Exterminating Co Inc

12484 Warwick Blvd
Newport News

New Dominion Contractors Inc

779 Suffolk Ln
Virginia Beach

O&B Innovations, LLC

3421 Cappahosic Rd
Gloucester

Old and New Home Remodeling & Repairs

2116 Wheeling Ave
Norfolk

PAUL DAVIS RESTORATION

124 23rd St
Newport News

perrys home improvements

705 Bottino Lane
Virginia Beach

PERSONAL TOUCH SERVICES

936 PROFESSIONAL PL
Chesapeake

pro construction

Chesapeake

ProCleaning Services

900 Commonwealth Place
Virginia Beach

Professional Building Services

2404 Chubb Lake Ave
Virginia Beach

PuroClean Property Damage Restoration

640 Breeds Hill Road
Virginia Beach

Quality Carpenters Inc

637 74th St
Newport News

R A JONES INC

12786 NETTLES DR
Newport News

Random Task

1120 Buford Ct.
Chesapeake

Rapp Remodeling And Repair

215 Colony Point Rd
Williamsburg

Regal Renovations

1461 London Bridge Rd
Virginia Beach

RELIABLE HANDYMAN

1849 Chestwood Dr
Virginia Beach

Reliance Pest & Termite Inc

644 Prosperity Way
Chesapeake

RESOURCE BUILDING CORPORATION

1771 Princess Anne Rd
Virginia Beach

Restoration Guild LLC

808 Juniper Crescent
Chesapeake

RICHARD'S

PO Box 872
Newport News

Richwaters Plumbing and Drain LLC.

3313 Burlington Street
Suffolk

Roofing and Exteriors of Virginia

47 E Queens Way
Hampton

Roto-Rooter Plumbing & Drain Services

509 Viking Drive
Virginia Beach

Roto-Rooter Plumbing & Drain Services

208 N Witchduck Rd
Virginia Beach

ROYAL CARPET CARE

3653 SHIP CHANDLERS WHARF
Virginia Beach

RW HARLOW & ASSOCIATES INC

5385 Cobbs Station Rd
Cape Charles

RWA Restoration LLC

845 Crepe Myrtle Ln
Virginia Beach

Sanair

11751 Rock Landing Dr
Newport News

SCHWEGLER & CO

2026 E OCEAN VIEW
Norfolk

Seal-Tite Basement Waterproofing Company

355 Olde Rte 604
Troutville

Segar Contracting

3712 Mantle Ln
Virginia Beach

SERV PRO OF PORTSMOUTH

3530 Airline Blvd
Portsmouth

SERVICE MASTER CO

1253 JENSEN DR
Virginia Beach

Service Master of Suffolk

1052 Portsmouth Blvd
Suffolk

ServiceMaster by Farrar Holden

8530 George Washington Memorial Hwy.
Yorktown

SERVICEMASTER OF THE SOUTHSIDE

822 Professional Place W
Chesapeake

ServiceMaster Restoration Services

200-G Commerce Circle
Yorktown

SERVPRO

PO Box 64003
Virginia Beach

Servpro Industries Inc

PO Box 1360
Norfolk

SERVPRO OF CHESAPEAKE

913 Business Park Dr.
Chesapeake

Servpro of Kempsville/Military Circle

P.O. Box 64003
Virginia Beach

SERVPRO of Newport News

310D Ed Wright Lane
Newport News

SERVPRO of NORFOLK

7440 Central Business Park Drive
Norfolk

SERVPRO OF VIRGINIA BEACH

2633 Production Rd
Virginia Beach

Smart Services

1385 Fordham Dr
Virginia Beach

Smart Services

1385 Fordham Dr
Virginia Beach

Smart Services

1385 Fordham Dr
Virginia Beach

Stanley Steemer

1220 Fleetway Dr Ste E
Chesapeake

Stanley Steemer

1225 W Pembroke Ave
Hampton

STAT SERVICES INC

133 Powhatan Springs Rd
Williamsburg

Steam Pro Carpet Care

2593 Quality Court Ste 216
Virginia Beach

STEAMING CLEANING INC

PO Box 22663
Newport News

Sturdevant Construction

708 Gum Rock Ct
Newport News

SUPERIOR SERVICES INC

214 PENNSYLVANIA AVE
Virginia Beach

TE enterprises

2908 Breezy Rd
Virginia Beach

The Drying Co

PO Box 637
Toano

The Mid-Atlantic Group, Inc.

118 Tewning Road
Williamsburg

The Remodeling Company

2106 Aluminum Ave
Hampton

Tidewater Cleanpro

7161 Crittenden Rd
Suffolk

Tidewater Pro Build

4321 Greendell Rd
Chesapeake

TidyMAX

966 Norfolk Square
Norfolk

Total Home Improvements

4033 George Washington Mem Hwy
Yorktown

Triangle Sealants Corporation

PO Box 6128
Portsmouth

United Restoration

360 Cleveland Place
Virginia Beach

WACO INC

5450 LEWIS RD
Sandston

Water Damage Repair Virginia Beach

4098 Foxwood Dr
Virginia Beach

Water Damage Solutions

4987 Cleveland Street
Virginia Beach

Water Damage Team

3351 Corridor Market Place

What's It Worth? LLC

80 Hermitage Rd
Newport News

Williamsburg Maintenance Inc

8995 Pocahontas Trl
Williamsburg

Willoughby Kitchen and Bath

9277 Peachtree St.
Norfolk

Wolak Interiors LLC

1940 Pavilion Dr
Virginia Beach

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