Picture Framing reviews in Norfolk


First off, the owner/boss was working on another job other than ours in another state. He was rarely here to oversee what was being done. This left his workers to carry out the day to day building details. One of them was an ex-convict who was rude, vulgar and unprofessional. They cut corners wherever they could and often left us with inferior products. Luckily my husband was there during the majority of the build and was able to catch a lot of the problems. They installed the stairs from the deck down to the beach incorrectly and had to redo them two or three times. The decking is uneven and some screws are too tight or not tight enough. No quality control. There was a major water leak during the last phase of building that soaked our newly installed carpeting and ruined wood flooring in our dining area. They tried to hide that it happened. Had we not shown up right after it did, we might never have known. They were going to try to dry it out and hope we did not notice. Our
Norfolk Custom Frames Provider Name Locked
windows and doors were not installed to manufacturer guidelines. They leaked during Tropical Storm Sandy. The wood floor in our living/dining area was warped due to water leakage. This storm was nothing in this area and we should never have had leaking. The contractor refused to do anything about it. His suggestion was to cut out the wood and install tile, as he was sure it would happen again in the next storm. He refused to fix the windows and doors. Our soffit rattles terribly with any wind and makes it impossible to sleep at night due to noise. He says he will fix it for a fee. This has been a problem from the day we moved in. The builder would substitute products without our approval. We have a kitchen faucet with no sprayer because what we ordered was no longer available. He just chose to install one without it. Our granite counter tops were not ordered or cut correctly for the faucets. They were installed too close to the wall and now the drain stoppers will not work because they are too tight against the back splash. The tub filler on our bathtub never worked properly (only dispensed hot water) yet he refused to fix the problem. A new filler was delivered yet he never sent a plumber over to install it. Our garage floor is cracking badly and he has not come to look at it even though we had been telling him this for months. He stalled and stalled on all of our problems and now says that since our year is up, everything requires a fee to fix. I would not let this man in our house to touch another thing as I do not trust his workmanship nor honesty. We had since hired an independent home inspector who cataloged and documented errors in our upper deck installation as well as all the leaking. The building contractor refuses to acknowledge this even though he was sent the report. Frustrating! In the end, the builder left us high and dry and did not stand by his work. I would NEVER recommend this company to anyone.

- Gaye P.

Norfolk Custom Frames Provider Name Locked
built a 12x16 garage for us with custom 8x10 door and french doors on the side. He worked with our budget to get us exactly what we wanted. The speed and quality of the build was impressive. All I can say is that these guys are PROs. He matched our exterior siding and eave with the house. He started on time and finished within 4 days. I would recommend him and
Norfolk Custom Frames Provider Name Locked
crew to anyone looking for a garage or shed in any format/size or design. He even used leftover lumber to build a small loft inside the garage. He wrapped a existing french door on my house in aluminum as a courtesy before he left. I'm very happy with the work and the short amount of time it took from start to finish.
- Lucien F.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Custom Frames in Norfolk, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

3G construction

Burlington, NC

757 Construction

2137 Southcross Dr
Virginia Beach, VA


Norfolk, VA

A Grade Solutions Home Improvement

912 Edgewood Ave
Chesapeake, VA

A Step Above

2687 Jolly Pond Road
Williamsburg, VA


Virginia Beach, VA

A&M Building

1530 E Little Creek Rd
Norfolk, VA


1345 Brant Rd.
Virginia Beach, VA

A.M.P. Improvements

1004 Brestwick Commons
Virginia Beach, VA


Hampton, VA

Accent Custom Carpentry

5621 E Worcester Dr
Virginia Beach, VA

Ace Improvement & Handyman

200 Ferguson Place
Suffolk, VA

Ace Renovations

320 53rd Street
Newport News, Va


Suffolk, VA

AK Construction

1444 Southhern Blvd Suite C3E
Virginia Beach, VA


234 N Witchduck Rd
Virginia Beach, VA


1209 Baker Rd.
Virginia Beach, VA

American Repairs LLC

2560 Lakewood Cir
Chesapeake, VA


105 Santa Barbara Dr
Hampton, VA

Any Season Gutter Cleaning and Pressure Washing

1212 London Plane Crest
Chesapeake, VA

Join Angie's List to get the best local reviews in Norfolk.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Frame Shop
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money