Norfolk HVAC Contractors

NORFOLK, VA

780

HVAC Contractors are in Norfolk

205

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"My experience with

Norfolk HVAC Contractors Provider Name Locked

was a little strange and somewhat disappointing. First of all, when I called the phone number given here on Angie's List, after several rings it went to a computer-voiced recording that did not even state the name of the business that I was calling, it only read back the number that I had dialed and then said to leave a message. I declined to do so, as I did not feel comfortable with what did not seem like a very well established business. Nevertheless, I got a call on my phone a few minutes later from

, saying "you called?". He must have just got the number off his caller ID and called be back because I had not left a message. I felt that it was a little bit unwelcome for him to call me back without me having left a message. He sounded nice enough, and offered to provide a system check and system cleaning (but not the ducts and not the 'coil'; those would be extra if found that they needed to be cleaned, His price of $85 seemed fair; other companies have been advertising prices of $59, but did not appear to include any cleanings. I had called two other companies that day (Saturday) and

was the only one that could set me up with an appointment right away (for the next day). All the other companies had just answering services operating on Saturdays and said that the companies would call me back on Monday.

ended up canceling the Sunday appointment because it was raining, but was able to reschedule right away for Monday morning.

was only about 20 minutes late for the designated time on Monday. His check of the system seemed cursory and he and his assistant did not seem to exude a lot of knowledge or experience in the HVAC world. At the end of it the only thing he had to say was that the inductor motor was slowing down and would need to be replaced someday. His estimate for my ductwork was for $550 to retape some areas and fill in some gaps in the insulation on the basement ducting, and $1100 to re-insulate all of the basement ductwork. I really did not sense that he had cleaned anything at all with the system, and that I would have been better off paying $59 to a company that did not put up a facade about how they were going to do any cleaning of the system. Having not been too satisfied with this contractor, I called another (more established company) to come out and provide the same service. They came that afternoon. I did not tell them that the system had just been serviced. The second contractor remarked that the system needed cleaning. He also pointed out that my air filters needed to be replaced. That prompted me to look at them and sure enough, they were quite dirty. I was disappointed that

did not point this out to me. The second contractor told me that the ductwork issues were really just cosmetic, and any work that I had done on it would have an unnoticeable effect on my energy bills."

"It went very well, they installers worked very hard all day long, even in the rain. They cleaned up pretty well after them selves and were very polite."

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Norfolk Hvac Articles

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Mid-Atlantic Exteriors owner Robert Norman says deck construction comprises about 75 percent of his business, followed by fencing and siding. (Photo courtesy of Robert Norman)

Angie's List names the Best Norfolk-Virginia Beach Contractors of 2012 based on member reviews and ratings of local companies like roofers, HVAC and builders.

Clean air conditioner coils help ensure efficiency

Keeping the coils clean boosts the system's efficiency, and increases cooling capacity, leading to a more comfortable home and manageable energy bills. Care for your air conditioner coils in just three steps.

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Replacing your A/C with a two-stage unit can save money and increase efficiency. (Photo courtesy of Angie’s List member Rosalie R. of Fairfax Station, Va.)

If you're facing an air conditioner replacement, two-stage cooling systems deliver savings and more. Investing in a two-stage A/C improves the comfort of your home, puts energy dollars back in your bank account and lasts longer.

What do air conditioner efficiency ratings mean?

This homeowner installed and high-efficiency 15 SEER air conditioning unit. (Photo courtesy of Angie’s List member Russell C. of Jacksonville, Fla.)

Manufacturers assign air conditioners an efficiency rating, based on the combined performance of multiple components. When selecting a new cooling system, look for SEER and EER ratings.

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Norfolk HVAC Contractors Reviews

"Fast, responsive, good price. Two helpers, cleaned up, polite, all professionals. Owner on site. Will definitely contract again."

"His name is

. He was prompt in coming out. He gave me an estimate for repair versus replacement for my heating unit. I elected to go with a new heating unit. He was right on time for the appointment to install it. He did not leave a mess behind. He was also proactive. He gave me his cell number to call if I had any issues. The price was good too. All in all he was incredibly good. I do not have any complaints. "

"We were impressed with the knowledge and professionalism of the employees, both over the phone and in person. We were able to ask questions and received explanations that were detailed and made sense. We have an older home and looking to replace our system in the next few years. Will definitely call Advantage for this job."

"They were excellent in giving me an estimate. Very prompt and responsive. The office called me pretty much right away, explained everything to me, and emailed the estimate as well. They were efficient. We do not know if we will hire them yet for the job, but it was a great experience. The price they gave seemed to be reasonable and they gave an Angie's List discount. Seems to be a very good company to deal with and great customer service."

"THEY

THEIR CUSTOMERS-Worst experience I have ever had with any contractor. At first they indicated that, with a very high probability of success, they could repair the unit. About two hours later I was presented with a bill for approximately $550.00 which might not seem terribly outrageous except that when the technician finished I had no AC, two small children in the house and 90 degree temperatures. Also it is noteworthy that the technician offered no options to resolve. A

"let's apply this to a new unit" was all I was looking for. I told the technician that the charges were ?outrageous?, I paid $200.00 and asked that the owner, of this business, call me to resolve the matter. Despite numerous attempts to contact him, the owner would not speak me to me leaving his office manager to resolve. Early the following week two of three subsequently contacted HVAC contractors offered unsolicited indications that the work All season?s performed was sub standard and included non-c conforming parts. Based upon the obvious veracity of those claims of sub-standard work (fan motor capacitor attached to motor with a wire tie) I stopped payment on the $200.00 check. Still the owner would not speak to me. Instead he files a Motion for Summary Judgment. I had to miss

to go to the court! (he sent his office manger to court) Instead of suffering through the lost time associated with a contested small claims court case, I paid him $200.00. DO NOT USE THIS COMPANY!!!"

"Making the appointment seemed to be a bit of an inconvenience for the woman on the phone, but they were able to set up an appointment within a week, which was important. The tech arrived on time and was very couteous to me. He did, however, seem to spend an inordinate amount of time on the phone while he was performing the service. The unit sits right outside the window of my home office, where I was working, and I heard a whole lot of chatter combined with the noise of the hoses and tools. The price seemed reasonable since it includes a fall cleaning as well."

"They did very good work. Everything was fine and we had no problems. They came highly recommended. We thought we were going to replace a heat pump but they were able to fix it. I think the price was reasonable for the work that they did. They were very responsive."

"Great. These guys are the real deal! I got at least 5 other estimates. They were not the cheapest but they had the best Warranties for the price. The sales person was great, he set up the financing with one phone call back to his office. Next day install went without a hitch! City inspection was flawless! If your thinking of calling someone else don't, just call them they will take care of you!"

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