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Cell Phone Companies to Avoid

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Top Rated Cell Phone Companies

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Over 297 reviews for
Norfolk Cell Phone Companies from people just like you.

N
"
was courteous over the phone on my initial call. He didn't try to rush me off the phone even though I know he was busy with customers" inside the office. He took the time to get the make and model of my phone so that he could order the part right away, then promptly called a couple days later to tell me the part was in. I went to his office on Main Street and he was just as courteous in person as he was over the phone. He quickly replaced my cracked screen for the price he quoted me, and I was out the door in less than 15 minutes!
is a pro, and understands how to make a customer feel valued. I refer all my friends and family to him!

-Tre G.

D
"I am going to be dropping them soon to go with another provider for the landline. I had a question about my bill and contacted
about it." I was transferred to the correct department for my issue, but they couldn't help me. The departments within
do not communicate to get a problem resolved. And their Supervisors do not help either. I asked for a Supervisor one time and was told that person doesn't want to come to the phone. I have also called and to speak with Customer Service and it was located in the Philippines. I was told they do not have a Supervisor in that call center. I left a message for someone to call me back and no one ever did. It seems like every time I call, each department is quick to pass the buck to another department - not taking ownership of a customer's problem. Their system has also tried to billed me for a payment that they have already received. MyVerizon and their Billing department are saying two different things. There is also no sense of urgency to get my problem resolved. These people aren't professional and they are certainly not dependable. Customer Service is not 1 stop shopping at
and for this reason I will take my business elsewhere.

-Hal W.

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Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Angie's Answers

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Cell Phone Service reviews in Norfolk

A

Rating
We were very lucky to get JP. He works so hard and is so easy to deal with. JP by far exceeded all expectations. 1. The backyard work was a lot harder than we all thought or expected. And on a rainy day, he was slightly delayed, but stayed the course and finished the job. The job consisted of removing big brushes with deep roots, to remove all the pebble rocks, to place a plastic sheet on the ground to prevent week growth, and to place the pebbles back. There were a lot of pebbles there. 2. We asked if he could spruce-up the front yard... oh boy! Did he ever! I won't bore you with adjectives but will say this: we fire TrueGreen which had our yard trashed with bug infestation, and fired our landscaper which had not cut the grass in two weeks. We replaced both of them with
Norfolk Cell Phone Companies Provider Name Locked
services which is by
Norfolk Cell Phone Companies Provider Name Locked
very close to our house. Late in the afternoon, JP got help from his wife who was also a pleasure to meet. But most of all, it was a true pleasure to meet his daughter, she's about 2 years old and very vivacious. JP,
Norfolk Cell Phone Companies Provider Name Locked
, and Family: Thank You Guys!

- Abelardo A.
F

Rating
They are really outstandingly terrible. It must have been three or four years ago, I and wanted their services renewed. That's when we had the computer in a data cable line. We went wireless. When I called to get it done, the guy was up here for some other reason. He just the called the office and said, "There's nothing, just disconnect this other line." They said it was much easier if I had both lines in my names since one line was in my husband's name. I was okay with that, but then they cancelled the whole contract. They went through all the contracts and all the breaks that I was having in the first place were cut out. I wrote to them because it was very high. Anybody I would call would say they'd call back. I never got any satisfaction.

Whenever I called them, he had to come back and tell the whole story all over again. I finally wound out. I kept deducting the amount of what the other charge was. Since I installed this number which was given to me some 30 years ago, they've had it unpublished. I can't cut them off. I wrote to them and we came to a conclusion and we paid it off. That must have been two years ago. The billing has never changed and it's still got the over billing on it. It still has the unlisted number and there is no kind of relief and now they charge me $5 a month for late fee payment.

These people are a monopoly. I want to change it except that here, the rest are not any better so for now I am keeping them. That is terrible. I don't know how these people stay in business. When you call them, the music plays forever and there are a lot of ads going on. After that, you get a menu after menu after menu. I don't mind a certain amount of those but when it goes on and o it gets crazy. Who has time to write to them when they don't behave themselves.
- Jeanne J.
B

Rating
I was told it was easy I could do it myself so they sent me the equipment. I requested it in October, I received it late June of the following year. We installed it. No problem connecting everything back. Something they didn't mention was that once installed itc it would be a new network. That was just a little hassle changing all computer users to the new network.
- lucrecia G.
C

Rating
I had AT&T come out to repair some problems due to construction several miles from the home that caused us to
Norfolk Cell Phone Companies Provider Name Locked
internet, tv and phone.That problem was resolved, although I had to insist on a technician visit rather than wait for a new modem to be shipped to me. The technician was told that we had a very weak signal in the back part of the house he did a signal survey and confirmed this. Rather than move the modem or do anything else to resolve the issue, he told us to go and purchase, at our own expense a new modem or signal extender. I did not sign up for AT&T to provide service in only half of the house. As soon as I am able to extract myself from my commitment to them, or when my contract runs out, I will explore another provider. All
Norfolk Cell Phone Companies Provider Name Locked
all, terribly disappointing, since AT&T promotes itself on customer service.
- William J.
C

Rating
Overall, the
Norfolk Cell Phone Companies Provider Name Locked
service area is weak. I have trouble getting a signal from my house in
Norfolk Cell Phone Companies Provider Name Locked
. I frequently have dropped calls while traveling south on I-5. I am not very satisfied with the coverage area.
- Dawn C.
A

Rating
My most recent call to
Norfolk Cell Phone Companies Provider Name Locked
was due to dropped calls my husband and I were experiencing when placing calls from our home. I spoke with a customer service rep over the phone, and she was very nice in listening to the issue. She arranged for a signal booster to be sent to us at no charge. It arrived earlier this week, and seems to have fixed the issue. Thanks,
Norfolk Cell Phone Companies Provider Name Locked
!
- April Y.
A

Rating
It went fine. He answered all my questions. It took a long time to get connected to someone (go through the telephone prompts), but it all worked out. The cost for internet only is a little steep in my opinion ($52 a month) but that may be standard.
- Annie K.
A

Rating
I have been happy with the service and the plans work well for my very low calling/texting/data usage habits. However, I would not recommend
Norfolk Cell Phone Companies Provider Name Locked
for people with low tolerance for working with Customer Service and who cannot tolerate any disruptions in service.
During the year and a half I've used
Norfolk Cell Phone Companies Provider Name Locked
, there were two occasions where my minutes dropped to zero unexpectedly. Both times, I had to spend a lot of time with
Norfolk Cell Phone Companies Provider Name Locked
customer service (non-US based calling center). The first time, it was relatively easy to get them to reinstate minutes/text/data. However, the second time, I had quite a few minutes that went missing, and at first they told me that they would not reinstate any of my lost time. I had to work with a supervisor and another department in order for them to reinstate my minutes, and it took three days (and probably a total of three hours on the phone). That being said, when they DID reinstate my minutes, they gave me more than I was expecting (because they also credited me for the time I was on the phone with them as well, without my having to ask for that, which was nice).
I would say that I am a patient person, and that experience nearly caused me to cancel, but the resolution was fair, and I would stick with
Norfolk Cell Phone Companies Provider Name Locked
because of that. However, a less patient person would probably want to throw their phone into the
Norfolk Cell Phone Companies Provider Name Locked
.
- Emily K.

Cell Phone Companies in Norfolk

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A T & T GLOBAL NETWORK SVC

3025 GUM CT
Chesapeake

A T & T GOVERNMENT SOLUTIONS

2901 S LYNNHAVEN RD
Virginia Beach

A T & T WIRELESS

4655 MONTICELLO AVE
Williamsburg

A T & T WIRELESS

1401 GREENBRIER PKWY
Chesapeake

A T & T WIRELESS

1412 GREENBRIER PKWY
Chesapeake

A T & T WIRELESS

4200 PORTSMOUTH BLVD
Chesapeake

A T & T WIRELESS

606 HILLTOP WEST SHOPPING CTR
Virginia Beach

A T & T WIRELESS

701 LYNNHAVEN PKWY
Virginia Beach

A T & T WIRELESS

4336 VIRGINIA BEACH BLVD
Virginia Beach

A T & T WIRELESS

2720 N MALL DR
Virginia Beach

A T & T WIRELESS

2052 S INDEPENDENCE BLVD
Virginia Beach

A T & T WIRELESS

2165 GENERAL BOOTH BLVD
Virginia Beach

A T & T WIRELESS

4554 VIRGINIA BEACH BLVD
Virginia Beach

A T & T WIRELESS

1100 N MILITARY HWY
Norfolk

A T & T WIRELESS

1194 AZALEA GARDEN RD
Norfolk

A T & T WIRELESS

880 N MILITARY HWY
Norfolk

A T & T WIRELESS

300 MONTICELLO AVE
Norfolk

A T & T WIRELESS

12300 JEFFERSON AVE
Newport News

A T & T WIRELESS

4994 MERCURY BLVD
Newport News

A T & T WIRELESS

1800 W MERCURY BLVD
Hampton

A T & T WIRELESS

10 TOWN CENTER WAY
Hampton

A T & T WIRELESS

5007 VICTORY BLVD
Yorktown

A T & T WIRELESS

4006 VICTORY BLVD
Portsmouth

ALLTEL

101 MOUNTS BAY RD
Williamsburg

ALLTEL

731 E ROCHAMBEAU DR
Williamsburg

ALLTEL

4615 MONTICELLO AVE
Williamsburg

ALLTEL

836 EDEN WAY N
Chesapeake

ALLTEL

4300 PORTSMOUTH BLVD
Chesapeake

ALLTEL

2448 CHESAPEAKE SQ
Chesapeake

ALLTEL

237 CARMICHAEL WAY
Chesapeake

ALLTEL

1201 N MAIN ST
Suffolk

ALLTEL

1628 LASKIN RD
Virginia Beach

ALLTEL

1612 LASKIN RD
Virginia Beach

ALLTEL

2173 UPTON DR
Virginia Beach

ALLTEL

5 COLUMBUS CTR
Virginia Beach

ALLTEL

4525 COLUMBUS ST
Virginia Beach

ALLTEL

1 COLUMBUS CTR
Virginia Beach

ALLTEL

2029 LYNNHAVEN PKWY
Virginia Beach

ALLTEL

5802 E VIRGINIA BEACH BLVD
Norfolk

ALLTEL

6210 E VIRGINIA BEACH BLVD
Norfolk

ALLTEL

300 MONTICELLO AVE
Norfolk

ALLTEL

12274 JEFFERSON AVE
Newport News

ALLTEL

2040 COLISEUM DR
Hampton

ALLTEL

2601 GEORGE WASHINGTON MEM HWY
Yorktown

ALLTEL

804 HIGH ST
Portsmouth

ALLTEL

15001 Jefferson Ave
Newport News

AMERICAN TOWER CORP

456 BARNES RD
Suffolk

AT&T

1412 Greenbrier Pkwy
Chesapeake

ATX COMMUNICATIONS INC

32 HOLLY DR
Newport News

BROADWING COMMUNICATIONS

11817 CANON BLVD
Newport News

C.S.T. Computer Repair

3018 victory blvd
Portsmouth

CAVALIER TELEPHONE

287 INDEPENDENCE BLVD
Virginia Beach

Conquer Your PC

9838 Old Baymeadows Rd

COX COMMUNICATIONS

19230 ELTHAM RD
Norfolk

FINE TELECOMMUNICATIONS

2278 NEWPORT BLVD

GENERAL DYNAMICS CORP

7025 HARBOUR VIEW BLVD
Suffolk

Google Voice

1600 Amphitheatre Parkway

iPhone Repair VB inc.

321 Johnstown Road
Chesapeake

Jupiter Computer

9610 Warkwitk Blvd
Newport News

LEVEL 3 COMMUNICATIONS

5700 LAKE WRIGHT DR
Norfolk

LEVEL 3 COMMUNICATIONS

2600 ELTHAM AVE
Norfolk

MAS TEC

1868 MOUNT PLEASANT RD
Chesapeake

Money Makers Inc.

901 Town Central Blvd.

My Utility Brokers

9344 Tarryton Ave.

NORTEL NETWORKS

1 COLUMBUS CTR
Virginia Beach

NTELOS

710 HILLTOP NORTH SHOPPING CTR
Virginia Beach

NTELOS

701 LYNNHAVEN PKWY
Virginia Beach

NTELOS

1615 GENERAL BOOTH BLVD
Virginia Beach

NTELOS

2332 TODD CTR
Hampton

NumberGarage.com

4322 Harding Pike, STE 417

Phone Power

20847 Sherman WY

Push Button Promotions

248 play dr.
Virginia Beach

R SOLUTIONS

2444 CHESAPEAKE SQUARE RING RD
Chesapeake

SilentPocket

2000 McGregor Dr

Straight Talk Wireless

9700 NW 112 Ave

SUN COM

600 INDEPENDENCE PKWY
Chesapeake

SUN COM

2600 ELTHAM AVE
Norfolk

T-MOBILE

940 CEDAR RD
Chesapeake

T-MOBILE

233 INDEPENDENCE BLVD
Virginia Beach

T-MOBILE

1153 N MILITARY HWY
Norfolk

T-MOBILE

1 NAB LITTLE CREEK
Norfolk

T-MOBILE

1 NOB
Norfolk

T-MOBILE

300 MONTICELLO AVE
Norfolk

T-MOBILE

12266 JEFFERSON AVE
Newport News

T-MOBILE

2067 W MERCURY BLVD
Hampton

T-MOBILE USA

4032 VICTORY BLVD
Portsmouth

TextSprout, LLC

1969 S. Alafaya Trail, #164

US LEC OF VIRGINIA INC

477 VIKING DR
Virginia Beach

VERIZON

4001 VIRGINIA BEACH BLVD 105
Virginia Beach

VERIZON

4654 HONEYGROVE RD
Virginia Beach

VERIZON BUSINESS

150 Boush St Ste 300
Norfolk

Verizon Cable

Portsmouth

Verizon Wireless

1157 Nimmo Pkwy
Virginia Beach

Wireless Conx

47 east queens way #207
Hampton

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