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Towing Services to Avoid

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Over 479 reviews for
Norfolk Towing Services from people just like you.

F
"See information above. Best to avoid this towing company and call another service. The State of MN Department of Labor and Industry will be contacting them about" the dollars they owe and they will also be reported to MN Attorney General and BBB.

-Craig F.

A
"I called to have my truck towed back to my house. They were there even before the estimated time of arrival. Got it back to my house and even in put it exactly where I wanted it in the driveway.

-Matthew W.

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Local Articles in Norfolk

Hiring the Right Tow Truck After a Car Accident or Breakdown

Whether you've had a wreck or a breakdown, before you call a towing company, check out these guidelines to get the most from your tow truck buck.

Extricating your car in snowy or icy conditions can sometimes prove tricky. (Photo courtesy of Angie’s List member Deborah S. of Laconia, N.H.)
Auto Service, Auto Towing

A crucial part of dealing with ice and snow involves making sure that your car can handle the punishment storms can dish out, and how to stay safe.

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Auto Accessories, Auto Alarms, Auto Body Work, Auto Detailing, Auto Glass, Auto Inspections, Auto Mufflers, Auto Painting, Auto Radiators, Auto Radio Service, Auto Sales, Auto Service, Auto Tires, Auto Towing, Auto Transmission, Auto Transportation

Buying a new car is a big investment. Researching your available options will make you a better consumer.

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Auto Accessories, Auto Alarms, Auto Body Work, Auto Detailing, Auto Glass, Auto Inspections, Auto Mufflers, Auto Painting, Auto Radiators, Auto Radio Service, Auto Sales, Auto Service, Auto Tires, Auto Towing, Auto Transmission, Auto Transportation

Extricating your car in snowy or icy conditions can sometimes prove tricky. (Photo courtesy of Angie’s List member Deborah S. of Laconia, N.H.)
Auto Towing

Slide-offs are common during heavy snowfall. The majority of towing calls during a heavy snow will be pulling cars out of ditches. Learn why it's important to research a towing company before you need one.

Towing reviews in Norfolk

F

Rating
they got the car out of the ditch and then took my car to their garage saying the insurance company would pay. Wrong! They quoted me $85 an hour, but for 20 minutes worth of work and no storage fee they charged me $465. A very bad experience that could have been done by other tow trucks in town. I would NEVER recommend them.
- dallas F.
F

Rating
I was staying with my in-laws. My two children and I had been in New
Norfolk Towing Services Provider Name Locked
, without my husband, and staying with family, for nine months. One day, my 17-month-old got sick. She developed a croupy cough, fever, and had breathing issues. I had to bring her to the Emergency Room. We were there for several hours.
Then later that day, the snow started. It continued to snow until the power went out in my in-laws’ house. We stayed the night because residual heat from when we had power, plus layers of clothes and blankets with which to sleep, seemed sufficient. However by Sunday we were freezing. My daughter was still sick and now my son seemed to be fighting something as well. My 17-month-old, still sick, was up most of the night that night and she kept my 4-year old up as well. It was an awful night.
That Monday, my sister graciously offered us her vacant condominium upstate by
Norfolk Towing Services Provider Name Locked
. The condo had power and therefore heat, both of which we desperately needed (especially with sick children). I packed a few necessities and we drove upstate.
.
When I arrived, I discovered that my sister’s garage keypad was not working. So in order to park in her garage, I had to turn off the car, lock the doors, run around to the front door and open the garage door from the inside of the house. Similarly, any time I left the condo, I would have to open the garage door from the inside, pull the car out, turn the car off and lock the doors, run around to the front door, close the garage from the inside, run back through the front door and around the condo back to the car. Coming and going was very difficult to do alone, with two children in tow. Actually, everything was difficult alone with two (sick) children in tow but I did the best I could.
My two young children and I had another challenging, sleep-deprived night. Morning came quickly and we had to pack up and head back downstate because my son had school. After school, we returned back to our temporary “home” to try to settle down a little earlier with the hopes of finally having a good night of sleep.
We all still struggled to get sufficient rest, but I determined that no matter the strain, my sister's condo was the least of all evils for my sick children. On Wednesday, our plan was to pick my husband up from the airport. I packed the children in the car, opened the garage door from the inside, and pulled the car out. I then locked the car, ran around to the front door, went in through the house to close the garage door. After the garage door was closed, I ran back out through the front door and ran around the condominium to the car.
I got in the car and started to head out of the complex when I realized that we were not going to have time to get breakfast and bring it back to the condo; we would have to find something to eat on the road and we’d have to leave right away in order to be able to make it to the airport on time. It was then that I realized that my son had to use the bathroom, and I had to change my daughter’s diaper before we began the extensive trip to the airport.
I thought about doing all the running around to get the car back in the garage, but admittedly, I was worried about time and about all the extra steps it would take to be able to park the car in the garage. It was then (around 9:15am) that I decided to temporarily park the car in the lot outside my sister's condo. I thought that it would not be a problem to leave it there for the small amount of time it would take me to help my son use the bathroom and to change my daughter’s diaper but only a handful of minutes later, as I was rushing back out to the car, I realized that my car was gone. It was roughly 9:40am at this point.
My first thought was that the car was stolen since there was no way it would have been towed in the brief amount of time that I was inside. I immediately called the police and then I called my sister to find out how to contact the
Norfolk Towing Services Provider Name Locked
company to see if my car had, in fact, been towed after the brief amount of time that I left it in the lot. I could not get through to my sister but I was able to locate the number to the Homeowner’s Association and I called them immediately (9:45am) I followed the prompts to contact the
Norfolk Towing Services Provider Name Locked
agency but was disconnected so I called back (9:46am). I followed the prompts again and called
Norfolk Towing Services Provider Name Locked
Recovery (9:47am). I asked them if they had my car and they told me to contact the
Norfolk Towing Services Provider Name Locked
Collision Center, which I did (9:49am). I spoke with
Norfolk Towing Services Provider Name Locked
who told me that she had to go out to the yard to see if my car was there, and that she would call me right back.
Norfolk Towing Services Provider Name Locked
called me back (9:55am) and informed me that they had my car. At this point, the officer finished taking my information and left.
Norfolk Towing Services Provider Name Locked
informed me that my car was there and I had to get it that day or else I would be charged a $65 storage fee. I explained my situation to
Norfolk Towing Services Provider Name Locked
-- I was essentially a single parent staying in my sister’s empty condominium. I have two small children with me. I am alone. I have no friends in the immediate area, and I do not know the neighbors. I have no one to watch my children so that I could get my car back, and I knew no one (much less someone with two age/weight-appropriate car seats) to drive me to get my car.
I told
Norfolk Towing Services Provider Name Locked
that I had no choice but to ask
Norfolk Towing Services Provider Name Locked
to bring my car back to me. It was the only way I would be able to get my car back. She informed me that I would need to pay the
Norfolk Towing Services Provider Name Locked
fee in cash (despite the fact that it says on the
Norfolk Towing Services Provider Name Locked
website in multiple places that they accept credit cards). I explained that I had no cash-- only a debit and credit card. She spoke to someone in the background and told me that the towers could follow me to the bank to get the money. I accepted this as I felt I had absolutely no other choice, considering the well-being of my children.
I waited inside the condominium with my children for a solid chunk of time until the two truck came back with my car. Two towers were there and I attempted to speak with and reason with them. The younger of the two released my car from the flatbed and
didn’t speak much. The older of the two talked with me for an extensive period of time. He informed me of the permit policy of the complex. He told me that he hated what he did for a living. He told me that there was no way any sort of compromise would be made for my extenuating circumstances.
Assuming that no matter what, I would have to pay the exorbitant fee to get my car back, and knowing that my sick children were still out in the cold and my husband was now waiting at the airport for us to pick him up, I said “So I was told that you would follow me to the bank to get the money.” The older tower said “Actually, he (pointing to the younger, quiet tower) is going to ride with you to the bank. I am going to go tow that car (pointing to the car two spots down) and meet you at the bank.” I told the older tower that I was 100% uncomfortable with that plan. There was no way I was allowing a complete stranger to get into my car with myself and my two children. I told the older tower that I would be happy to wait for them at the bank and that “I will give you whatever collateral you need if you think I am going to run away.” I even offered to sit and wait for them to tow the other car and then they could follow me to the bank.
The older tower hesitated for a few minutes and then told me that they would follow me now to the bank. They followed me to the bank where I got the money needed to pay the towers. I had to pay a disgusting and unreasonable ($324.37) which I did. This
is TWICE the amount normally charged and I was charged this because
Norfolk Towing Services Provider Name Locked
had to bring my vehicle back to me since I was a single mother, alone in
Norfolk Towing Services Provider Name Locked
, with two sick kids and NO OTHER WAY to get my car back. This was a spiteful act on Admis’s part that they made me pay SIMPLY BECAUSE THEY COULD.
At this point, the towers and I parted ways. In reliving the entire experience, I became more and more unsettled at the way the entire experience was handled by
Norfolk Towing Services Provider Name Locked
T&R. My sister called. I then called
Norfolk Towing Services Provider Name Locked
myself (12:35pm) to find out if he got my sister’s message, and to find out the names of the two towers who brought my vehicle back to me.
Norfolk Towing Services Provider Name Locked
told me that he would have to check the records and call me back.
In the meantime, I called
Norfolk Towing Services Provider Name Locked
Collision (4:24pm) to find out if and when my car was on the premises.
Norfolk Towing Services Provider Name Locked
was not there but
Norfolk Towing Services Provider Name Locked
, the office manager, was. She informed me that there was no paperwork because the car was brought right back to me. In otherwords, the car was not stored on the premises and the $65 storage fee would not apply.
At this point, I still had not hear back from
Norfolk Towing Services Provider Name Locked
at
Norfolk Towing Services Provider Name Locked
T&R regarding the names of the towers, so I called him back (4:27pm). He had just HUNG UP ON MY SISTER but he answered the phone when I called him and I asked him if he had found the names of the towers. He hastily replied “Yes!
Norfolk Towing Services Provider Name Locked
and
Norfolk Towing Services Provider Name Locked
!” despite the receipt that I have showing the initials JS and JR.
I was back from the airport at this point and was on my way back upstate. My parents finally had power back so we didn’t have to stay upstate any longer. After I PARKED IN THE GARAGE and packed my car, I stopped by to see
Norfolk Towing Services Provider Name Locked
. She listened to my side of the story (and my sister’s rendition of it over the phone earlier) and was very kind. She told me that she would stop by to see
Norfolk Towing Services Provider Name Locked
on her way home, and she would call me back the next day.
This is where the story ends. This unprofessional, insensitive, RUDE, awful man should not be in any position of power. He has a terrible reputation in the community and the public needs to know. Stay away from him; there are far better options if you need a tow!
- David E.
A

Rating
He was friendly over the phone. He called me back with a time to meet as promised. He showed up on time. He obviously knew what he was doing. He was very professional. I was completely satisfied with the service he provided.
- Robert D.
A

Rating
I typically do not write reviews, but I will for this company. The transmission broke on my 2005 Saturn
Norfolk Towing Services Provider Name Locked
while driving home from up north. I needed a tow late on a Saturday and I could not find anyone local to provide it for me. So I called
Norfolk Towing Services Provider Name Locked
in Bloomington to come to my rescue. The dispatcher was friendly and understanding that we were having a bad day and told us he would have a tow to us in 30-45 minutes. The Dispatcher called us back to ensure we were OK and in a safe spot. Low and behold 40 minutes latter our tow arrived. The driver was friendly and kind. He handled the vehicle like it was his own. He allowed us to ride back with him and he even offered to drop us off at our house. The driver was very professional and understanding. All in all after having such bad luck on a Saturday afternoon, it was nice we could rely on such a good company as
Norfolk Towing Services Provider Name Locked
to help us out all the staff we dealt with at this company our top notch in my book.


- Ross B.
N

Rating
I have had one of the most degrading, humiliating experiences. I never have hyperventilated until this morning after dealing with Prince’s
Norfolk Towing Services Provider Name Locked
Company out of Moncks Corner. Needless to say I will never use their services willingly. It all started when the police found my car alongside U.S. 26 Saturday late afternoon, after it was taken from me sometime early Friday evening. The police said it was being towed and I should call the
Norfolk Towing Services Provider Name Locked
company and explain the situation and maybe they will not get charged the
Norfolk Towing Services Provider Name Locked
fee. So around 5:30 Saturday I had to look on line for their phone number; found the number on their facebook page which said they were open 24 hours. I was happy and thinking I could go get my car…but no…the lady who answered the phone said they were closed until Monday morning. All she said to me was to come by in the morning when they open. She did not give me a time or any other pertinent information. So I got the Prince’s
Norfolk Towing Services Provider Name Locked
at 7:45 this morning. A gentleman there said that they do not open until 8 AM but Holly usually gets there early, which she did. I go in and told her the police told me you have my car and I was there to get it. She then informed me it would be $287 dollars. I said I would like to check to see if my Visa card was still in the car so I can pay. Holly told me they only take cash. So I leave the office and go to the ATM up the road, where it would only let me take out $200 at a time and of course charged me each time. I go back and handed her $300 dollars. This is when she informs me that she will only take exact payment. Now mind you I was already feeling angry and violated before I got there and then to be treated with no compassion only made my feelings even more magnified. I left again to go get change. What kind of business does not carry at least $20 in change? At this point I was really angry. When I returned, I slammed the money down on her desk and she smirked at the gentlemen sitting across the desk from her. Now that put me over the
Norfolk Towing Services Provider Name Locked
! I should have been informed of their unusual policies on my first phone call and on their facebook page. My husband was with me and witnessed Holly’s lack of professionalism. This
Norfolk Towing Services Provider Name Locked
company has no compassion, treats victims with no respect or dignity, and I recommend that you never use them.
- lee H.
D

Rating
Service was good but they told me on the phone that the price was $35 + miles. After the tow they charged me $75 + miles. Driver told me girl on phone made a mistake.
- harry A.
F

Rating
I had a 12 ft box trailer towed aprrox. 14 miles. Instead of using a flatbed transport, they sent out a Heavy duty Tractor rig. I have had this truck towed before for a third of the cost with the flatbed. I called and spoke to
Norfolk Towing Services Provider Name Locked
. He gave me a song and dance about how towing works. He wasn't very professional when I told him there were other choices to use in the future. If you wanna be gouged for a
Norfolk Towing Services Provider Name Locked
tow...then call
Norfolk Towing Services Provider Name Locked
. Its the last time I use them!
- Paul R.
A

Rating
Highly recommend this place. Good service and at a great price. They know what they're doing. I had a so called "impossible" tire fit for my car in another place and went to these guys worked there magic and made it work.
- Ganesh P.

Towing Services in Norfolk

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

17th Street Automotive

312 Virginia Beach Blvd.
Virginia Beach

A Better Tow

9 Dwight Rd
Newport News

AAA of Tidewater VA

5366 Virginia Beach Blvd
Virginia Beach

AAMCO Transmissions

12483 Jefferson Ave
Newport News

ABC TOWING & SALVAGE

3205 TAIT TER
Norfolk

Able Towing & Auto Repair

2701 Monticello Avenue
Norfolk

AL'S TOWING & TRANSPORTING

2636 FLORIDA AVE
Norfolk

ANNA'S TOWING SVC

5511 FARIS ST
Norfolk

ASAP Auto Renewal

3135 Partlow
Partlow

Auto Doc

Norfolk

AUTO RESCUE

4415 KILLAM AVE
Norfolk

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

B & E Auto Collision Center

5018 Euclid Rd.
Virginia Beach

B & E AUTO COLLISION CTR

5018 EUCLID RD
Virginia Beach

Beach Automobile Service Center

111 S Birdneck Rd
Virginia Beach

Bells Mill Auto Care

964 Bells Mill Rd
Chesapeake

Big Tow

20081 Iwip Rd
Smithfield

BILL SMITH'S AUTO AIR COND

11122 JEFFERSON AVE
Newport News

BOB'S BOAT TRAILERS INC

3147 AZALEA GARDEN RD
Norfolk

BOHN'S COMPLETE AUTO CENTER

623 VIRGINIA BEACH BLVD
Virginia Beach

Brothers Towing & Services

7419 Sewells Point Rd Ste B
Norfolk

Brown's Automotive

101 MOORE AVE
Smithfield

C.F. Services LLC

3661 Sunset Ave

Cavalier Garage

1780 Virginia Beach Blvd
Virginia Beach

Chesapeake Auto Center Inc

119 Tilden Ave
Chesapeake

COUSINS SERVICE CTR

351 BEECHMONT DR
Newport News

Dav-Mac auto repair

2301 Eustis Avenue
Chesapeake

DEALER ALTERNATIVE

4000 AIRLINE BLVD
Chesapeake

Finks Car Care Portsmouth

2711 Victory Blvd
Portsmouth

First Team Honda

3444 Western Branch Blvd
Chesapeake

FULL SERVE TOWING & RECOVERY

6539 E VIRGINIA BEACH BLVD
Norfolk

GRAHAMS CUSTOM BODY SHOP AND TOWING

1121 JENSEN DR
Virginia Beach

Hanks Auto Recovery And Towing LLC

2956 S. Military Hwy
Chesapeake

IN TOWN USED TIRES DISPOSAL

PO Box 11241
Norfolk

Indian River Service Center

6004 Indian River Rd
Virginia Beach

J & E AUTO RECOVERY INC

2424 CROMWELL RD
Norfolk

JACK'S 24 HOUR WRECKER SVC

1114 HARMONY RD
Norfolk

Japanese Auto Masters

3012 Holland Rd
Virginia Beach

JOHN'S AUTO REPAIR SVC

3530 ARGONNE AVE
Norfolk

Johnny's Auto Care LLC

3615 High St
Portsmouth

Lamb & Robinson Auto

4600 Station House Rd
Chesapeake

LIV Autosports

2424 Castleton Commerce Way
Virginia Beach

LONDON BRIDGE MOTOR COMPANY & BODY SHOP

2409 BOWLAND PRKY
Virginia Beach

MASTERS TOWING

2707 Arkansas Ave
Norfolk

MC Towing LLC

1621 S. Military Hwy
Chesapeake

MCALLISTER TOWING OF VA INC

914 Pearl St
Norfolk

Montway Auto Transport

4740 N Cumberland Ave

Move My Automobile

5573 Bryan Drive

Ocean Air Auto

3496 Holland Rd
Virginia Beach

OTTACAM AUTOMOTIVE

804 ORAPAX ST
Norfolk

P.K. White's Auto Works

2984 S Lynnhaven Rd
Virginia Beach

PATRIOT TOWING & RECOVERY

5511 FARIS ST
Norfolk

PEP BOYS SUPER CENTER

1230 N MILITARY HWY
Norfolk

PETE'S TOWING SVC INC

3300 AZALEA GARDEN RD
Norfolk

SALAS AUTO SERVICE

4350 PORTSMOUTH BLVD
Portsmouth

Steve's Towing Incorporated

2445 Florida Ave
Norfolk

Steve's Towing Virginia Beach

5890 Thurston Avenue, Suite B
Virginia Beach

Terry's Transmission and Auto Repair

4101 W. Mercury Blvd
Hampton

TYSINGER MOTOR CO, INC

2712 MAGRUDER BLVD
Hampton

WEST SERVICE CENTER, INC.

904 CAVALIER BLVD
Chesapeake

WESTVIEW AUTO SVC CTR

6216 INDIAN RIVER RD
Virginia Beach

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