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New York Shoe Repair Articles
Shoe Repair reviews in New York
NYC. The guys came, ultimately removed the unit that I had since 1995. The guy told me as long as I ordered a new unit he could come back again on his own off the company's hours. Agreed to a subsequent Friday afternoon after 5 pm Had a friend come over at 3 pm and told the guy he could come any time after 3 pm. I got home around 6 pm when he called to say he was running late and would not be there till 8 pm. Late but I said fine.
Make a long story short, called him at 8 pm and he said he would be here in 15 minutes. That's when I felt something was not right. I was leaving the city for the weekend anyway so tried to call and cancel but he would not pick up. So I left around 8:30, left some money with the doorman to give the guys (after all, they were trying). On Sunday night as ingot back, the doorman told me they did not show till 9:30 pm. And yes, they took the money.
While they did a decent job removing the broken unit, I just did not feel terribly confident about them. And after their first visit, read their less than stellar review on Angie's List and felt my instincts were confirmed. In a way, I am glad it did not work out as I do not trust their abilities and did not like feeling slightly creeped out by the whole experience especially the deceptive "I will be there in 15 minutes" tactic.
I really trust Angie's List, and as such, would not recommend this company. ”
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Budd Lake, NJ
New York, NY
North Brunswick, NJ
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