New York Exterminators

"After examining a series of bites, we suspected that we had bedbugs, probably brought by an overnight visitor. We called on Tuesday, an inspector came on Wednesday and found a live bug in a crack near the bed, and the three-man crew came on Friday. (They were an hour late on Friday, but called from the road to revise their arrival time.) They spent ...more five hours inspecting, disassembling bedding and furniture, vacuuming (including baseboard cracks), and spraying. We had spent many hours preparing the apartment and washing all clothing as directed. The team was extremely professional and thorough. They even called me to update their progress and their findings (fortunately, not bad--we caught it early) during the day. Mr.

, the team leader, was terrific. It is now more than a month later, and we have had no further problems. They did a free follow-up inspection recently and found no live bugs. But it is good to know that they will do any needed follow-up treatments free for three months after the initial treatment. The service was not cheap, but bedbugs are hard to eliminate, and you need someone very thorough. They put a lot of effort into this, and the cost was definitely worth it. I would recommend them to anyone."

"The people who came exterminate were punctual, knowledgeable and patient. They explained everything that they had done and answered all of my questions. It was a good experience from start to finish. The person who made the appointment was happy to hear that I had heard about the company from Angie's list so mention it if you call. The final price included ...more tax which I didn't anticipate and that upped the total a little bit. If you want to have an accurate price quote make sure that you ask if tax is included in the price."

"The overall experience was wildly satisfactory. All concerns were addressed. is a company that provides a level of customer service rarely found. Promptness, professionalism, knowledgeable, reliable, customer satisfaction, quality, value are the main reasons I would recommend this company to someone who is looking for a pest ...more control expert. I was looking for protection for my home and I feel good about the experience. "

"Original responsiveness was slow. I called them, got a timely response from a manager to discuss options, and was told the person with my territory would call to setup an appointment. I had to call back the next week when that did not happen. I found out the manager had left on vacation and had not handed off my order. After that, everything went smoothly. ...more The exterminator I worked with was timely, professional and extremely knowledgeable. He explained everything he was doing and gave me an education on mice and houses. I would definitely use them and ascribe the initial problem to a "clearing the desk for vacation" oversight."

"Had small ants in basement by sealed window. Looked like they might have been eating the wood or part of the house. Called and made an appt. for someone to come look. They were able to come out within a couple of days. Technician looked at the ants and the material and said they were ants and that they were bringing sand in from ...more the outside and that they were NOT eating my house. Told me how much it would cost to have them take care of it (I think it was between $100-200), but told me that I should start with ant traps (which he actually went out to his truck and gave me for free). I also showed him a hole on our deck that bees were making. Also quoted me for that service (which I will likely do at some point) and explained to me that they also have service plans available. Gave me paperwork, explained costs, but did not pressure me to do anything. I will definitely use them for any future pest problems that are not as

as the ants turned out to be this time."

"Two inspectors came and did a rather thorough inspection and wrote up a detailed list of things which needed to be done. A week later a technician came and did some of the items on the list. I called to complain and they immediately sent someone back to finish the job. They said it was a mis-communication on their part and they apologized. There was ...more a 30 day window as per return visits and about 33 days later I found some more mice. Even though we had passed the deadline and they could have charged me, they didn't and sent someone out and he spent considerable time with me dealing with the problem. Now, a few weeks later, we have no mice or water bugs."

"Extremely well. The representative knew what he was doing and checked for every possible problem. He was also kind enough to notice that our dryer vent was starting to get clogged up, and cleaned that out. In addition, he pointed out that our basement sink needed to be drained more frequently (and explained why). This "above and beyond" service really ...more makes a company stand out."

"The exterminator showed up a bit late, but he was kind enough to call ahead and say he was going to be a bit late. He showed up with all the necessary materials. He engaged in a conversation to figure out the situation. And, then he got to work. He thoroughly vacuumed all areas in question, including inside a box spring. He did everything necessary ...more to pretty much guarantee that the bugs (not bedbugs) would be gone within a few days. The last thing he did was spray the place."