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Even without the guarantee, I have seen only 1 roach in here and that was just the other day (It's now February). So I consider his job very well done, because even with all the bug precautions I take myself, I usually see about 1 roach every 3-4 months. I highly recommend this company and would use them again in a heartbeat.
What we found out is that nobody should ever try to convince you to take care of the problem on the spot and that that is a sign of a scam.
Our landlord hired another company to come in the next day. They also had a dog and they confidently told us
that there were no bedbugs. In addition, they sent the bugs we collected to their lab and confirmed they weren't bedbugs.
We are very upset by the whole situation and want to make sure nobody else has to go through the same issue and
As for the initial visit on site, the canine/bedbug inspection was quick and seamless. And the gentleman who came to do the rodent and bug extermination treatment was very friendly and professional. He explained what he was going to be doing and why. I proceeded to show him around the spaces to be treated and the whole job was done within about 20 minutes. It was also very helpful that people were able to continue working while he treated our offices, instead of having to evacuate due to fumes and whatnot. Very glad
(Just a note on the cost of service field above... it was $430 initially and then $125 each month following as we are doing monthly treatments.)
Meanwhile, although I had seen the thousands of bugs the night before, in the morning, they had disappeared--without any
Therefore, I can commend the Magic serviceman, but wonder why the Arrow representative recommended such an expensive (and, to my way of thinking, overpriced for one hour of labor) service."
The termite protection program they do is a separate service, and they are always timely and thorough reports."
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