New York Marble Contractors

in New York, NY

Marble And Granite Reviews in New York

C

Rating
I was there on my vacation day at my appointment and he was taking care of someone else in his office and in the slab yard while dealing with me. This lady heard a lot of what we talked about and at one point she motions me to go over to her and makes a comment that she was scared and didn't know there was so much to consider. I'm expecting to sit with him at my appointment but instead he comes out with a check in his hand of $85; my overpayment refund, NOT $9 but the correct amount. . He also handed me a detailed computerized sales slip. I was surprised because I was armed and ready with my calculation on my computer and ready to prove that he owed me more than $9, what he had previously said. I showed him anyway, my iPad screen shot of all the calculations that came to just about the same as his check said. That was a rare moment that felt I was finally being treated with respect and my intelligence not insulted. Every step of the way up to that point while trying to solve this problem I got mocked and insulted and lied to. There was an indentation on the slab filled with resin and
tried convincing me that it was natural. He started complaining about waste when I asked him to leave it out of my counter. Eventually he did. But I had to butt heads with him about everything. Once he even told me that if all his customers were like me that he would close down his shop. I told him that if he hadn't given my slab to someone else we would not be having this problem. I also told him that he's luckier than the cabinet company I called consumer affairs on. And as always
does he mocked that he rather deal with consumer affairs than me. But I think
was beginning to realize that he was dealing with a more informed consumer and that may have been the reason he was now trying to please me. That same day they cut the new chosen replacement slab. Afterwards I told
that I could no longer take any vacation days to keep an eye on my new slab, I was feeling nervous of more things going wrong, I suggested that he take a picture of my finished counter before my installation day and send it to me. With his grouchy complaining he had his secretary do it. I called
and told him that I saw the pictures husband secretary sent and there was no soap dispenser hole on the counter and to that he said it would be done on site along with the sealing of the surface. I also told him that I had the picture analyzed by an expert and it appeared that the edges were not polished. He assured me that it was dust. I asked
if he's ever heard of Angie's list and he said that his company is too big to have anything to do with Angie's list. I told him he had no reviews there and that I was going to be the first one to post one. When they came to install the counter the edges looked
than the rest of it with faded veins and one of the back corners was cracked. I called
and he said he would send someone to fix it later in the week. The installation guys were acting as if work was passed to them that the template guy was supposed to do. I told them that cutting away at the cabinet was something the template guy said would be done at installation and they made a face and said to me, he told you that? He was putting his sharp tools on top of my Dishwashing machine sound deafening rubber shell so I took my large plastic cutting board and told him to use it to protect the dishwasher. Then after they're almost finished I see them packing and I ask about the soap dispenser hole and they look at me like I have two heads, and started to do it. The hole they drilled looked kind of big but they said it was standard. Again they're packing and I asked what about the sealer. They said "you want sealer?" I said OFCOURSE, isn't it a part of the whole installation. I saw that with the sealer the edges started to match in color and I got very happy. I didn't know that once it was dry it would
the color again. Once they left I joyfully started installing the soap dispenser and the washer fell through the hole. Of course the hole was too big just like I thought. I bought a bigger washer and some foam material to fill the extra space and did the best amateur fix that I could. It didn't look bad. There was a hairline space where I worried Water could seep through though. The next day I remembered the plastic cutting board and realized they had left it trapped under the counter. I worried a bit that the heat from the washer would do bad things with it in there so at this time I decided to write a letter to
telling him of my whole experience with his company from the beginning. I again told him that he'd given my slab away when I'd put a down payment on it. I told him I have pictures to prove it. I told him he repeatedly lied to me about all the other slabs being the same. I told him I had to even abandon a beautiful backsplash that took me months to find and now would need a new one that would down play all the yellow in my counter. I told him the edges didn't match the counter because it was not polished as long as it should have. I researched this and know that it is corrected by proper polishing and tenax
. I told him about the cutting board and everything else. He writes back and says he would send someone to correct all the things I'm complaining about. I decide to give him a
to make things right. They tell me they're going to send a professional that knows more than the installation guys Who shows up? The same template guy. He's pulling a can of black stain. I asked isn't it
he's supposed to use? He gives me a long story on why
is no good. I then show him the nicks on the
that need to be buffed out and he goes to work on it. It didn't bring out the colors like the
would have but rather it made the edges more gray. I didn't expect that and I kept thinking well it did make it darker. But it seems like a cheap short cut. And he affirmed this when he said they couldn't polish correctly because it would take lots of water on my floor. He got under the sink and now with the plumbing in place I worried about him breaking something while he's down there and telling me that all he's going to do is put glue and that in time it'll crack anyway I said forget it. The crack (big chip) on the counter was fixed and no it didn't get done like the professional way I saw in a YouTube video where the process took hours and was flawless. It's a corner at the back of the
so I said forget it. The cutting board is still fossilized inside my counter because he said he didn't want to risk causing any damage while trying to remove it. I agreed I don't want any more damage. He sealed the counter surface again and left. I look at the edges up close and they look just as I had feared, dingy. Plus my sink was leaking after he left. I corrected that by tightening the nut that he apparently loosened while pushing his body under my sink. I think I can make it work and learn to love my granite. It's not what's expected from investing in an expensive piece of countertop material. Especially all the months I put in in looking for the perfect one to have it end this way. I was just exhausted. Had I been my normal self I would've asked for my money back upon finding out that they did the ol bait and switch on me. I now feel like someone would feel if they lost a winning lottery ticket. I grieved my lost slab. It's my own fault for not pulling out of the business deal at that moment.
- Annabelle E.
A

Rating
Arnon set up a time to come for an estimate and arrived on time. We had assumed our white spotted limestone in the stall shower
required refinishing and sealing. He was very honest and told us the limestone was damaged and grinding it would make it worse.
He suggested just re-sealing it. He came a few days later as appointed and applied sealant to the limestone. We appreciated his honesty but were disappointed that the results were maybe 50% better than when we started.
- Carol K.

New York Marble And Granite Articles

Marble And Granite reviews in New York

A

Rating

My floors look beautiful. The bathroom grreen marble was badly damaged after a flood, and they look like new. I am delighted with work, which was done at a very fair price.
- Karen H.
A

Rating
The marble was badly stained. Arnon did an excellent job. He arrived early, was extremely professional, respectful and cleaned up beautifully when the job was done.
The table looks great -- like new!
- Claire G.
A

Rating
Arnon was great. When I first contacted him, he was extremely responsive and was available on short notice. He arrived on time for an estimate and was very reasonable. In fact, I was considering more extensive work on my bathroom floors but he candidly told me it was not necessary (even though he would have been paid more for the extra work). After I scheduled an appointment, he arrived on time with a worker and they did a great job. Arnon also called me the next day to follow up and make sure I was happy with the result.
- Robert G.
A

Rating
We first met
New York Natural Stone Tile Provider Name Locked
, who provided great service, giving us all available options and let us take our time to make the right decision.
Based on the great sales service from
New York Natural Stone Tile Provider Name Locked
, we opted to have
New York Natural Stone Tile Provider Name Locked
also install the hardwood floors. And that is where we met Pat. He visited our new apt, and did a quick measurement. He provide us with a quote and closed on the price.
Once he opened up the floors, he found out that there were other issues, and that were going to need to add plywood before installing the floor. There were no added charges.
New York Natural Stone Tile Provider Name Locked
, Pat and their crew were professional. I'll would certainly recommend them to family and friends.


- Manuela H.
A

Rating
I came to Angie's List after our kitchen contractor all but ruined a marble island countertop. Wanderly immediately responded to my email with a phone call to get more details, and agreed to come even though I live in Manhattan (and he's based in NJ). He squeezed my job into a busy schedule, showing up on time and with the equipment and additional personnel he needed. Not only did he rescue the countertop and make it look virtually perfect -- taking extra steps to ensure that he wasn't just polishing it, but removing a bad finish and starting from the base stone -- but he gave me great advice for how to care for it. Though the process was a little messy, it was thorough and the worksmanship was terrific. I'll definitely be using him again.
- Lee A.
D

Rating
I would not recommend using
New York Natural Stone Tile Provider Name Locked
if a) you are not in the trade and b) you do not have a huge job and especially 3) not if you are working to any type of schedule. We were promised a 3 week start-to-finish timetable and it ended up being 6+ weeks before we had to cancel the order all together, having never received the stone....More /> We went to their showroom in Manhattan and found them generally unhelpful because we were not in the trade. We left our order with them (as we were working with a designer and contractor) and were told that the stone was in stock and that someone would get back to us the following day and that a sample would be sent. This did not happen. They (salesperson "L.C.") were unresponsive to our calls and when we finally got their attention and received a sample the following week (we decided to move forward with the order immediately), we were told that it was not in stock after all. Inaccurate info
New York Natural Stone Tile Provider Name Locked
to a week delay.
They finally located a slab of our stone and we chose it immediately just before we left the country for a big trip. Four weeks later, we returned and discovered that they had dragged their feet 2+weeks on getting the invoice to our contractor and that the stone hadn't even been scheduled to be cut yet! The reason given to our designer was that we were such a small job and
New York Natural Stone Tile Provider Name Locked
was busy with bigger clients so we would have to wait another two weeks. By this time the job was pre-paid in full and 6 weeks past the date we decided to move forward!
Ultimately, we decided to cancel the order and are moving forward with another supplier who will return our calls, give us accurate information about product availability, and ultimately do the job we hired them to do.
- Jonathan H.
N

Rating
Overall, the job was of a very high quality and reflects the toil and taxation (pun intended) of the contractor and owner. Much thought and care was poured into each and every detail of this renovation, from sconce to shutter screw. Project began with a consultation and estimate and took roughly four months to complete, sensible for the scale of work. One early regret was not having ironed out each and every minute detail (fixtures, products, etc.) at the very beginning of the project. This delayed some things and occasionally caused
New York Natural Stone Tile Provider Name Locked
between owner and contractor. Perhaps the contractor's biggest asset besides his experience is that he works on one job at a time; he focused completely on my project, unlike most contractors of today. The job progressed relatively smoothly with the few usual snags of such a large scale (of an ironically small space) renovation. All issues were resolved in the end and the result is truly magnificent. A few things that said contractor could have improved upon were flexibility on design/product selection (which in the end, he was, but sometimes discussions prolonged the project) and a better scheduled/stricter payment plan as part of the contract. As previously mentioned, a full agreement on product/design selection from the beginning would have benefited both parties as resolving these issues during the process extended the completion date and often added unforeseen costs. In sum, I would reiterate the words "truly magnificent," though even this phrase cannot begin to describe the
New York Natural Stone Tile Provider Name Locked
of the completed space. The contractor's ideas and experience with old brownstones coupled with the owner's creativity created a singular place in Manhattan that is beyond simply a living space...it is an organic environment that resurrects the age upon which its design is based and, right down to each and every carefully chosen doorknob, showcases the owner and contractor's hard work, dedication, inspiration, and most of all: vision.
- Eric B.
A

Rating
We were and continue to be so happy with their fine work. Their expertise in all areas ? cabinet installation, tiling, etc. was always professional. They were wonderful to deal with ? advising us on design decisions and ways to save money. And their costs were absolutely competitive. We interviewed several potential contractors and their prices were among the fairest ? especially impressive considering the very high quality of their work. We can?t recommend
New York Natural Stone Tile Provider Name Locked
highly enough.
- William R.
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All Natural Stone Tile in New York, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1-800 Construction,Inc

655 Washington Ave.
South Amboy, NJ

123 Construction Corp.

200 Beacon Hill Dr
Dobbs Ferry, NY

123Homeservices

79 Goldfinch Lane
Hewitt, NJ

1800 Marble Restoration

244 5th Ave.
New York, NY

2nd Nature Pest Control LLC

PO Box 1180
Hopewell Junction, NY

3 King's Custom Homes LLC

114 Stony Ridge Dr
Hillsdale, NJ

360 Design Center

995 US 22 W
Plainfield, NJ

911 Contractors

81 Sterling Ave
White Plains, NY

96ClayStrLLC

96 Clay Str
Newark, NJ

A & B Home Improvement

Scotch Plains, NJ

A & J Remodeling Services

909 Woodland avenue
Belmar, NJ

A & V GRANITE & MARBLE

3 MONTGOMERY ST
Belleville, NJ

A D Home Improvement

777 Passaic ave.
Clifton, NJ

A Hubert Construction

282 B Squankum Rd
Farmingdale, NJ

A Lodato Construction LLC

135 Highview Dr
Little Falls, NJ
New York Zip Codes

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