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I joined Angie's List to see if I could find a contractor I could trust and that is where I found Arik Dombe and
This was a huge job. In addition to the A/C installers, it required several sub-contractors; carpenters, electricians, plumbers, tile and glass guys, iron and masonry workers, duct work specialists. I've done a lot of construction and I know the difference between good
work and great work. Everyone that Arik brought to this job was excellent. Everyone was on-time, thorough, responsible and responsive.
By the way, I should add that we continued to live in the space during the entire process. Please read this last sentence again.
As in any remodeling job of this nature, there were unexpected surprises and necessary changes to the original plan. The inevitable delays in any job this size were minimal as there was a lot of coordination of crews and Arik made it work for us. Everyone, again, handled these adjustments with the kind of creativity that is the result of experience. Arik was always letting me know that his biggest concern was that we were satisfied with the job. If it meant re-doing or re-working something, then he would do it. And he did.
Here is an example of the kind of guy Arik is. The 3 compressors are installed outside at one end of our terrace. There was some pointing work done on the building and the company which was hired put several noticeable dents in the housing of one of these new units. Today, a month after all the work was completed, Arik replaced the housing with a new one and did it at no cost.
This job took a full year from concept to completion. Throughout, Arik was available to deal with any and every contingency, and there were plenty. His actions proved him to be a man of his word when it came to our satisfaction. Every aspect of this job, the planning, the demo, the construction, and the billing was done with professional assurance and we could not be happier with the results.
My downstairs neighbor and I figured out how to solve the issue ourselves. Neither of us have any mechanical training or know anything about this field.
Hopefully my experience does not change when they return my AC unit in spring. As of now, highly recommended and I will use ACE every winter for AC storage.
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