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New York Gas Log Service Articles

What are the dangers of using vent-free gas logs?

When burning gas, several by-products of combustion are produced that can be dangerous to your health. Learn the best way to circumvent danger with gas logs.

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Sample Gas Fireplaces Reviews

A
"Service was provided as advertised. Fireplace was fully cleaned and gas mechanism tested to make sure all was in good working order. Serviceman arrived later than scheduled. However, he did call with an update on his timing prior to the time he was expected. I was very satisfied with the work performed."
A
"They were as responsive as expected and did the repair on schedule. Couldn't be happier. I now have a 15 year old stainless steel grill that looks and acts Brand New."
A
"These guys are great. I called on a Sunday and left a message. I received a prompt call back on Monday and scheduled an estimate on Tuesday.
New York Gas Fireplaces Provider Name Locked
called 30 minutes before arriving to confirm the meeting and got there on time. The estimate cost only $25 and he was even kind enough to help me with a problem I was having on a 100lb propane tank at no extra charge. They were able to fit in the job that Thursday, arrived on time, completed the job in one day, and left the job site spotless. After my nightmares with Amerigas trying to get this work done, it was a true pleasure to work with
New York Gas Fireplaces Provider Name Locked
on this job. We highly recommend them.

"
F
"Contacted them on the following dates 12/4/13 12/24/13 1/16/14 1/24/14 2/21/14-9 times 2/2014-3 times 2/18/14-2 times 2/17/14 Spoke with
New York Gas Fireplaces Provider Name Locked
her ext is 5622 Spoke to
New York Gas Fireplaces Provider Name Locked
her direct line is 678-348-5610 Left numerous message and no return calls Left operator 2 messages and no
New York Gas Fireplaces Provider Name Locked
back Been told since December it would be mailed to us and they would call us with a tracking number. These are being installed by a professional and he verified the part is defective. Therefore because this is a natural gas line and part is defective, you can not install. Risk of gas leak and explosion. We were told by
New York Gas Fireplaces Provider Name Locked
that she talked to her boss
New York Gas Fireplaces Provider Name Locked
and they went and checked and they had the part and it would be shipped out the next week by Wednesday. Next week went by and no call. We call again and same response. Now this last week after speaking with
New York Gas Fireplaces Provider Name Locked
, we are being hung up on everytime. They have an F rating with the better business bureau of Georgia. I see now why that is. Customer service is non existent and think these humans are hired to answer phone and lie to people.
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A
"Very good experience. We went to the showroom, not knowing much about gas fireplace options. Very nice, knowledgeable staff explained the various options and models. We decided on a model, provided our fireplace measurements, and scheduled the installation. And they gave 10% off the price, for donating 10 canned goods! The installer arrived on time and was very friendly and courteous. He explained what we was doing as he tested the gas line, and was sure I understood how the unit worked before he left.
A few days after the installation, I realized they had charged us for installing a new gas line, even though the installer had been able to use the existing line. I called the office and explained what happened. They confirmed with the installer that he hadn't had to install a new line, and they put a check in the mail to me for the difference. No hassle or delay.
"
A
"By far the most friendliest, polite, right to the point people I have met in a long time. They are such fantastic folks!!! We recommend them to everyone we know!
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F
"These people give the impression they do not want your business. It was an awful experience and they really appeared not to care. We went to them wanting to get information on a gas insert and logs for our fireplace. We were told we had to call and make an appointment with the salesman but he was on vacation for the next week. A week later I called the salesman; he said he was just going into a meeting with a customer and he would call me back when he was done. He didn't... to make this story shorter, this happened two more times and a third time I left a voicemail. I admit, this was now my fault, I should have just called someone else... but, we get our LP from
New York Gas Fireplaces Provider Name Locked
, so I gave them multiple chances. We finally hooked up and the salesman came to the house, took the information and said he would email us with a proposal. I had to call to remind him, twice. Finally we got a proposal and said, lets, go with it. Ten days later we got a call from them to schedule an appointment for them to come do the work. We picked a date and were told they would call that morning to give us an idea of when they would be out to our house. We mad arrangements to be at home, but, didn't hear from them that morning; so I called around noon to find out that we weren't on the schedule for that day. I asked them to check again and tell us when we were on the schedule. I was told we weren't so we would have to schedule an appointment. I said, that is enough, cancel the order. The following Monday, a technician calls and said he was scheduled to install the order and was on his way. After waiting over two months, we decided to let him come and install it. So, he did. There were some issues, including the remote didn't work properly so we called to have someone come out to look at it. We were told it would be two weeks before someone could get to us. I said, don't bother, we would find someone who had some pride in their work and cared about their customers. Would I recommend them?? In my opinion, they displayed the worst customer service of any non-government organization that I have ever dealt with. Run away.... don't walk. RUN! Go to a company that cares.
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A
"
New York Gas Fireplaces Provider Name Locked
was very helpful in assisting me in picking out a fireplace doors that went with the style and color of my room. He took his time, answered any questions I had and scheduled everything pretty darn quickly! He was at my house the next day to measure for the doors and the installer was there a few days later to install the gas logs...as well and remove the old ones and clean out the fireplace.
New York Gas Fireplaces Provider Name Locked
was back in just a couple weeks to install the doors and they look great! I'm very happy with the service and the look of the finished product!
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C
"The provider was referred to me by another company. I contacted them on 01/11/2014 to request an estimate on replacing my fireplace and I was told that there will be a $149.00 fee to come out. I informed them that I was a referral by another company whom they were in contact with and that a fee should not be required.
They came out to install
New York Gas Fireplaces Provider Name Locked
on 01/21/2014 but was 45 minutes late. When they removed the vinyl siding to insert
New York Gas Fireplaces Provider Name Locked
, the old siding underneath the vinyl siding was rotted. I tried to convince them to replace the old siding with some additional siding which I had on hand, but they proceeded to reinstall the old rotted siding underneath the vinyl siding. It doesn't look bad after the vinyl siding was replaced and I was in formed that they were "not responsible for damaged vinyl siding.
They also had to reinstall the existing vent free logs. Upon completion, everything was cleaned up and working find. I eventually turned off the logs from the awful smell of the new fireplace. The next day when I attempted to turn
New York Gas Fireplaces Provider Name Locked
on, the pilot light had gone outon the logs. I contacted
New York Gas Fireplaces Provider Name Locked
to inform them that the pilot light was out on the logs and I was told that there will be a $149.00 fee for them to come out and that they were not responsible for the logs. I told them that it was working before they were uninstalled and they should come back out to see what was wrong. I was then told that they did me a courtesy for not charging me the first time.
They did not return to check my fireplace and I had to contact another provider and pay a service charge for them to check my firelogs.
"
A
"Once again a great job with the selection, properly sized and a flawless installation. Guys doing the work were great once again."

All Gas Fireplaces in New York, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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View locations from page 1 of New YorkGas Fireplaces

1NewYorkHVAC

9320 243rd St
Bellerose, NY

7G's CONSTRUCTION

55 MY WAY
Little Egg Harbor Twp, NJ

A ABCAL INC

36 MONTESANO RD
Fairfield, NJ

A.j.'s custom home improvements

29 Whalen st
North Babylon, Ny

AA General Contractors LLC

10 Pine St
Lodi, NJ

AAA Chimney Medics

24 Harvest Way
Little Egg Harbor Twp, NJ

AAA JOSEPH DIROSA PLUMBING AND HEATING

507 SILVERTON RD.
Brick, NJ

AAPro Plumbing Heating & Air Conditioning

906 Lincoln Blvd
Middlesex, NJ

Ace Chimney Experts

16 Thorne St
Ronkonkoma, NY

All Wet Plumbing & Heating Co.Inc.

131 Virginia Ave
Dumont, NJ

Allied/All-City Inc

2621 Grand Ave
Bellmore, NY

Americana P+H & AC

1323 Belleview Ave
Plainfield, NJ

APV Mechanical INC

11 Cody Lane
Medford, NY

Argent Plumbing & Heating

16 Watchung Ave
Chatham, NJ

Artisan Plumbing Heating & Cooling Corp.

PO Box 254
Island Heights, NJ

Astacio Plumbing & Heating

PO Box 4358
Stamford, CT