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WAGS AND TAILS KENNEL
WAGS AND TAILS KENNEL
Bugs R Us Pest Services Inc
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Animal Shelter reviews in New York
2/21/15 I brought back and did the puppy trim this time. I had to bring in documentation this time to show that had received her rabies shot and she entered all of that information into the computer. She was also great with too. She went over everything that they were going to do while she was there and went over everything when I picked up. said that it was important for to not only get used to the clippers with the puppy trims, but that it would be easier on if I had her take care of from now on.
3/13/15 I called a few hours ago to set up another puppy trim for . I thought that they would have the information on the person that did the last puppy trim because at the time of the call I had not pulled out the receipt from the last visit that had 's name on it. The 1st girl that I talked to started to set up the next appointment and then I remembered that I was supposed to ask for the girl from the 2nd visit to do the trim. The girl informed me that Summer was on maternity leave and then I told her that I was talking about the girl that did the 2nd trim. She told me that I must have taken her somewhere else for the 2nd visit because I had only been there 1 time. I let her know that I was sure that I took there in February because I had to bring in the rabies shot record and the girl that did the trim entered all of that information into the computer. This girl really starts arguing with me telling me that I've only been there once and that I must have taken her somewhere different the 2nd time because it's not in the computer. I asked her to name the girls that worked there because I thought that I would be able to remember the girls name if I heard it. When she said 's name I told her that I was pretty sure that she is the one that did the 2nd trim and I asked if she had brown hair and she said no that has blond hair. We both were getting a little irritated and I asked if there would be anyway that 2 accounts could have been set up and she told me no and then put me on hold.
picks up the phone at this time and is completely rude!!! She tells me that it doesn't matter who does the trim and then I ask her why I was told to use the same person each time. She continues to be so rude that I just hang up on her. I decided to pull out the paperwork on the last visit and to take minute to cool off. I call back a little later and answers the phone again and I told her that I found the paperwork and that it was and then she acts like a complete jerk and then tells me to hold.
This was the last straw!! What kind of business treats their customers like that? I will never go back there again!! Unless they have a really outdated computer system I'm pretty sure that they could have figured out that they must have 2 accounts under my name!!
Animal Shelters in New York
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- Animal Removal ServicesBugs R Us Pest Services IncMember Price$200 $215VIEW
- Animal Removal ServicesTrapper JohnMember Price$234 $260VIEW
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