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My work was one of the first whole house weatherizations performed under a new program in the area. I knew that going into the work. I know the contractor is dedicated to improvement and I believe any deficiencies I experienced will have been dealt with."
The next appointment we scheduled no one showed up. I called the provider and he told me that one of his guys was supposed to come out. He apologized and told me that he would come out and for us to make another appointment. Well this time he came out and inspect the attic to give us an estimate and told us that he would email us the estimate. It has been 2 weeks and we have not heard back from him yet. I even left a message on his voice mail and he has not responded.
-We had to reschedule work at one point because their shipment of insulation hadn't arrived, which wasn't that big of a deal
-I was under the impression that all the work would be done in one day, but it actually took two days
-On day 1, I was told they would arrive around 8 am, but they didn't show up until 11 am; I had to call the "middle man" at No Limits Energy Solutions to find out what was going on (for they didn't contact me to tell me that they would be late)
-They didn't install the smoke alarm, but showed up randomly days later without communication to try to install it
But I would like to reiterate that the work done was good, just that there needs to be better communication.
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