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Rental Car Companies to Avoid

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Top Rated Rental Car Companies

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A
"Easy....Easy...Easy...I booked online. When I got there everything was ready to go. They are open 24 hours/day. They had partial insurance, to cover any minor" issues and cover my personal insurance deductable-which I took. The partial insurance rental was nominal fee. I was very pleased and would rent from them again.

-Monica H.

F
"This was the worst car rental experience I've ever had. The desk agent at the location was extremely aggressive in trying to up sell me the insurance options," even when I told her that I had adequate insurance between my auto insurance policy and my credit card. I finally told her that I had had a long day traveling, and wanted to get a car and leave. She then handed me a few papers. She didn't have me sign anything like most rental car agents do. She turned to the next person in line and said "Next, please". I had to interrupt her and ask where I should go to get the car. The car we rented was in poor condition with lots of dings. It had over 51,000 miles on it. We selected it because it was the only Corolla with in-state license plates, which we thought was important. When it was time to return the car and fly home, we used the instructions to the return location that had been handed to us by the car rental company shuttle driver. It turned out that the rental return location had been moved. After about 15 minutes of driving around looking for the location, we flagged down an Enterprise Rental shuttle. The driver directed us to the new Dollar return location. When we told the staff at Dollar about our difficulty finding their new location, they just shrugged and said that we must have gotten the old instructions. These folks don't care about their customers. When I got home, I submitted a very negative review on the
website. They have made no effort to contact me. I won't rent from
again.

-Rheta P.

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Local Articles in New Orleans

Renting a car is a good option when out of town on business or vacation. (Photo courtesy of Angie's List member Theresa N.)

Car Rental

Whether you're traveling out of town on a business trip, taking an extended vacation or just need a different form of transportation for the weekend, renting a car is a convenient and affordable option. But there's money to be saved and inconvenience to be avoided. Before you rent a car again, read up on these consumer-focused car rental tips.

Return rental cars in good condition to avoid extra cleaning fees. (Photo courtesy of member Dirk H.)
Rentals - Cars

Whether headed to the beach or to the city for business, search for discount offers and follow these other rental option tips before hitting the road.

Cynthia Wilson
Travel Agencies, Rentals - Cars

Taking a family vacation isn't cheap. Use the following information below to decide which transportation mode suits your budget and schedule.

Angie's List
Auto Sales, Hardware & Home Improvement Stores, Lawn Mower & Power Tool Repair, Rentals - Cars

Car-sharing programs can reduce greenhouse gas emissions by taking more cars off the road and reducing traffic congestion.

Angie's List
Rentals - Cars

Be prepared before you rent an automobile with these suggestions.

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Car Renting reviews in New Orleans

F

Rating
Everything about my encounter was horrible. When I went to rent a truck to move this summer, I had to wait for over 2 hours to be helped. The associate that helped me was gruff and not at all concerned with explaining different costs and services to go along with the moving truck. I called ahead and asked about return, and they said as long as the keys were in the return box by a certain time and the truck was parked in the lot it would be on time. However, I was charged for a WEEK LATE late fee, which took over a month to sort out. Then, after it had been sorted out, they continued to hound me with automated late charge phone calls for another month! Awful, awful experience. AVOID!
- Ally G.
F

Rating
We returned the trailer spotless and pumped out the tanks at the local trailer park. When it was inspected, there was a little in the bottom of the black water tank, but
New Orleans Rental Car Companies Provider Name Locked
said it was OK since the trailer was so spotless.
.We got charged 85 dollars anyway. The owner said he told us that we had to hose out and flush the tanks for an hour. Obviously we would have done that if we had known. It's not written anywhere. We paid at the park to dump and then paid them. I wouldn't have mined if they had told us instead of charging us and then have
New Orleans Rental Car Companies Provider Name Locked
deny that she said it was OK. There are lots of reviews on Google that say the same thing. I would go somewhere else if you want a pleasant truncation and a shower that isn't revolting.
- Nanci D.
A

Rating
It was great because the shuttle costs like $50.00 or something and if we rented a car, it was only like $35.00. They don't charge a surcharge. It's very convenient and good value. It was great. The guy was very helpful, very nice to work with. It was very efficient. He knew what he was doing. We really thought it was a great service. It was available with no extra charges for dropping it off in a different location which made it very affordable for us comparing it to a shuttle service. By far, the best value. It's a great deal. It's much more convenient than having a shuttle service because you don't have to stop to drop other people off, you go straight from the airport to your home and then you take the car back the next day so it's extremely convenient. A on everything.
- Chris L.
F

Rating
The staff was rude and unprofessional. They tricked us by sending us one final price for which they required my credit card, and then charging my dad's credit card $500 extra.
When I called to complain, the staff was rude, not helpful and hang up the phone on me once.
Definitely the worst car rental experience I have ever had... and I had many in several different countries including countless in the US.
- Guilherme P.
A

Rating
Enterprise is courteous and professional from the check in desk at the airport rental car center (liked the old system better but the airport changed it - now all rentals go through the center; you are bussed from the airport to the center and back to the airport when you go back home) to the people who let you pick out the car. In
New Orleans Rental Car Companies Provider Name Locked
we had a brand new Corolla with a back up camera. We requested one this time but they did not have one so they gave us a Camry for no extra charge. Nice people all around. They were very speedy when we went to turn the car in also. They usually have one of the lowest costs also.
- Marie R M.
A

Rating
They are easy to deal with. I had spoken to them on the phone, by text and by email. I test drove cars at other dealers so I had some idea of what I wanted. I went to Enterprise and in 4 hours I had made my selection, filled out the paperwork and was on my way home. They let me take as long as I wanted to decide and gave me more for my trade in than it was worth on
New Orleans Rental Car Companies Provider Name Locked
Blue Book. They also arranged financing at a better interest rate than my own credit union. This is my second auto purchase from Enterprise.
- Jeffrey C.
N

Rating
I have rented cars on an almost weekly/monthly basis for 15 years and this was the very worst experience I have ever had with a rental car company.
- Anne K.
A

Rating
They had a car it was easy to make reservations. The car was ready when they said it was going to be ready. It was a new car and it's very clean. They're very easy to work with at the desk, you can pick up the car and return the car. I would use them again in the future.
- Gretchen D.

All Rental Car Companies in New Orleans, LA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A PRIORITY ONE RENT-A-CAR

2800 CANAL ST
New Orleans

A-PRIORITY ONE RENT A CAR

209 CURTIS DR
Kenner

Amazon.com

PO Box 81226

AVIS RENT A CAR

2024 CANAL ST
New Orleans

AVIS RENT A CAR

900 AIRLINE HWY
Kenner

AVIS RENT A CAR

4400 VETERANS MEMORIAL BLVD
Metairie

AVIS RENT A CAR

197 WESTBANK EXPY
Gretna

BUDGET RENT A CAR

1701 CANAL ST
New Orleans

BUDGET RENT A CAR

6904 DOWNMAN RD
New Orleans

BUDGET RENT A CAR

1317 CANAL ST
New Orleans

BUDGET RENT A CAR

3724 AIRLINE DR
Metairie

BUDGET RENT A CAR

521 VETERANS MEMORIAL BLVD
Metairie

BUDGET RENT A CAR

4841 VETERANS MEMORIAL BLVD
Metairie

BUDGET RENT A CAR

PARIS RD
Chalmette

BUDGET RENT A CAR

301 5TH ST
Gretna

BUDGET RENT A CAR

1180 TERRY PARK WAY
Gretna

BUDGET RENT A CAR

1180 TERRY PKWY
Gretna

BUDGET RENT A CAR

1245 AIRLINE HWY
Kenner

BUDGET RENT A CAR

900 AIRLINE DR
Kenner

BUDGET RENT A CAR

8894 RICHMOND DR
La Place

BUDGET RENT A CAR

12349 HIGHWAY 90
Luling

BUDGET RENT A CAR

1646 BARATARIA BLVD
Marrero

BUDGET RENT A CAR

5757 LEWIS RD
New Orleans

BUDGET RENT A CAR

9885 CHEF MENTEUR HWY
New Orleans

BUDGET RENT A CAR

4841 VETERANS HWY
New Orleans

BUDGET RENT A CAR

5101 GENERAL DEGAULLE DR
New Orleans

BUDGET RENT A CAR

1810 N HIGHWAY 190
Covington

BUDGET RENT A CAR

2001 HWY 190 E SER RD
Covington

BUDGET RENT A CAR

672 E I 10 SERV RD
Slidell

CAR TRUCK RENTAL & SALES LLC

2569 HICKORY AVE
Metairie

CRESCENT CITY INFINITI

3700 N CAUSEWAY BLVD
Metairie

DOLLAR RENT A CAR

200 Crofton Rd Ste 41
Kenner

Encore Travel-Luxury Travel Concierge

3829 71st Street Suite B1

ENTERPRISE RENT-A-CAR

56450 FRANK J PICHON RD
Slidell

ENTERPRISE RENT-A-CAR

3000 RICHLAND AVE
Metairie

ENTERPRISE RENT-A-CAR

3727 VETERANS MEMORIAL BLVD
Metairie

ENTERPRISE RENT-A-CAR

3529 N I 10 SVC RD W
Metairie

ENTERPRISE RENT-A-CAR

8951 VETERANS MEMORIAL BLVD
Metairie

ENTERPRISE RENT-A-CAR

4734 VETERANS MEMORIAL BLVD
Metairie

ENTERPRISE RENT-A-CAR

7942 HIGHWAY 23
Belle Chasse

ENTERPRISE RENT-A-CAR

4839 PARIS RD
Chalmette

ENTERPRISE RENT-A-CAR

928 1/2 WESTBANK EXPY
Gretna

ENTERPRISE RENT-A-CAR

3737 LAPALCO BLVD
Harvey

ENTERPRISE RENT-A-CAR

733 MANHATTAN BLVD
Harvey

ENTERPRISE RENT-A-CAR

1925 COMMERCIAL DR
Harvey

ENTERPRISE RENT-A-CAR

200 Crofton Rd Ste 44
Kenner

ENTERPRISE RENT-A-CAR

1819 W AIRLINE HWY 12
La Place

ENTERPRISE RENT-A-CAR

1939 CANAL ST
New Orleans

ENTERPRISE RENT-A-CAR

1019 BARONNE ST
New Orleans

ENTERPRISE RENT-A-CAR

4001 S CARROLLTON AVE
New Orleans

ENTERPRISE RENT-A-CAR

500 EDWARDS AVE
New Orleans

ENTERPRISE RENT-A-CAR

1331 S BROAD ST
New Orleans

ENTERPRISE RENT-A-CAR

4122 CHEF MENTEUR HWY
New Orleans

ENTERPRISE RENT-A-CAR

10200 I 10 SERVICE RD
New Orleans

ENTERPRISE RENT-A-CAR

3801 DOWNMAN RD
New Orleans

ENTERPRISE RENT-A-CAR

2611 N HIGHWAY 190
Covington

ENTERPRISE RENT-A-CAR

1995 N Causeway Blvd
Mandeville

ENTERPRISE RENT-A-CAR

2501 FLORIDA ST
Mandeville

ENTERPRISE RENT-A-CAR

400 E HOWZE BEACH RD
Slidell

ENTERPRISE RENT-A-CAR

1995 N Causeway Blvd
Mandeville

Enterprise Rent-A-Car

6876 Center St

Enterprise Rent-A-Car - Kenner

2120 Veterans Memorial Blvd
Kenner

ERAC LA

3545 N I 10 SERVICE RD W
Metairie

EXPRESS RENTAL CAR

900 AIRLINE DR
Kenner

HERTZ LOCAL EDITION

800 AIRLINE DR
Kenner

HERTZ LOCAL EDITION

101 NORTHPARK BLVD
Covington

HERTZ RENT A CAR

4616 VETERANS MEMORIAL BLVD
Metairie

HERTZ RENT A CAR

3019 JEAN LAFITTE PKWY
Chalmette

HERTZ RENT A CAR

1530 LAPALCO BLVD
Harvey

HERTZ RENT A CAR

SERVICE RD
Kenner

HERTZ RENT A CAR

800 AIRLINE DR
Kenner

HERTZ RENT A CAR

901 CONVENTION CENTER BLVD
New Orleans

Just Hail

2201 Long Prairie Rd

NATIONAL CONSTRUCTION RENTALS

16207 Aldine Westfield Rd

NIFTY CAR RENTAL

2070 PONDER ST
Metairie

NIFTY CAR RENTAL

2070 POYDRAS ST
New Orleans

Nifty Car Rental

1241 Airline Drive
Kenner

PLATINUM LIMOUSINE SVC

1501 KUEBEL ST
New Orleans

R & D Collision Center LLC

1205 Lutcher Avenue ( Hwy 3193)
Lutcher

RENT A VIDEO

2301 ALBANY ST
Kenner

SEARS CAR & TRUCK RENTAL

1509 N HIGHWAY 190
Covington

THRIFTY CAR RENTAL

1675 AIRLINE DR
Kenner

Shop Local Car Renting Services in New Orleans

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