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Water Heater Installation And Repair reviews in Nashville
Another visit resulted in an $1800 charge. We were told the tech is at liberty to guesstimate the charge and he overpriced because he really didn't want to do the job. The tech "told" us this. We ended up getting another company to do the work for 1/3rd the price that ARS quoted.
Also, dispatch is extremely rude when answering the phone.
So the second set of plumbers came shortly to handle the drainpipe and water heater. When they told me the water heater tank had ruptured, I told them the tank was under warranty and would be replaced for free. All they had to do was take the old tank to Home Depot and they would be given a new one. They told me they would not do this. I was disappointed, Home Depot is less than 4 miles away. I really wanted the job done, but I was not going to beg them. I did the job myself the following Saturday and the tank exchange took less than 30 minutes, including drive time.
So now the final job: the kitchen drain. They completed this routine and
I called them up on Monday and they came out and fixed their work the same day. I have since inspected it and found the fix adequate. The wye was replaced and the leak had stopped. Though I would have preferred to see a chemical bond where 2 pvc pipes were joined, the quick connect sleeve they used was ok.
Regarding the price, I don't have much point of reference because I generally do this type of work myself, but I would say it was a fair price for a quality job. Unfortunately, the work was not high quality, so the price was high for what I got. As others have mentioned in their comments, the phone mannerisms of the company's secretary leave a lot to be desired and do not exactly exude confidence and professionalism.
With so many other plumbing companies out there, I don't think I'll be using ”
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All Water Heater Installers in Nashville, TN
Mount Juliet, tn
Mount Juliet, TN
White Bluff, TN
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