When building a new home, the terms of the home's warranty and insurance should be perfectly clear.
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Local Articles in Nashville
Should you buy a warranty to protect you from unexpected problems with a newer home? Knowing the costs, benefits and drawbacks will help you decide if a warranty has value for a home five years old or less.
First, call your insurance company and tell them you do not want any proceeds paid to the contractor under your policy as you are not going with them. This way they can not collect money on your behalf. Insurance will typically have you sign a form for release of funds anyway but this is a good extra step to make sure your signature isn't forged. Second, call the contractor and tell them you will not be needing their services afterall. Did your husband pay a deposit? If so it may be non-refundable. Then follow up with a certified letter.
An email as well doesn't hurt but some states don't yet recognize email as a form of communication for legally binding documentation. This may have changed and I'm sure more states do recognize them as I haven't followed that topic elsewhere as much as I used to. The contractor's office should be local. A sure fire way to ensure they got the message is to deliver the letter to the office of the contractor and have someone at the office sign a duplicate stating it has been recieved and read. There's no arguing whether they received it or not by doing that.
Hopefully you've learned your lesson about high pressure sales techniques and storm chasers looking for a quick buck. Some people find out a much harder way. While these guys may be legitimate you should always do your homework on a contractor before signing the contract. Unless you have water running out of the house and the work has to be done on the spot it's not so much of an emergency that it can't wait until the next day.
Todd's Home Services
San Antonio, TX
Home Warranty reviews in Nashville
Turned out it was the coils and a couple other parts that needed replacement in the older HVAC unit. The cost to repair was around half the price of replacement. The mechanical engineer said he would not recommend doing the repairs on a 19 year old unit but instead replacing with a more efficient unit. Complete Protection also deemed the repairs would not be worth repairing but would give us a credit of $800 to buy a new HVAC unit. Although that credit check was minimal compared to the $4900 replacement unit, it helped with the purchase and we already got our money's worth of the home warranty.
We also got several quotes from companies in the area for HVAC units since Complete Protection would send us a check for $800 so we could purchase from whomever. However, we found that MW Mechanical (one of the professionals we had to choose from for service according to Complete Protection) was most knowledgable plus he offered to credit the $79 fee on cleaning our 2nd HVAC unit towards buying a replacement HVAC unit.
Great experience and the CP team was quick to respond. They also were quick to send the $800 credit check for buying the new HVAC unit. Would recommend!
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