Nashville Cleaners

in Nashville, TN

Cleaning Reviews in Nashville

A

Rating
Right on time! Walked over the house and checked carpets to see what needed to be done. Cleaned difficult spots and then cleaned all carpets. Applied stain repellent to high traffic areas.
GREAT SERVICE IN EVERY WAY! Carpets looked great, and we have scheduled them to come back in a year!
- William C.
A

Rating
I was so impressed at the amount of time
spent with us explaining about different carpets. You might say, "ok, he probably was giving you the old sales pitch" but, honestly I learned alot just by listening. I had lots of questions to ask as well and he was kind and courteous about answering them. He encouraged me to take a look at a carpet that I hadn't even planned on taking care of. After his assessment, I re-considered doing the work he showed me that needed to be done just because I trusted his direction and knowledge of the carpet. I asked question after question when I realized how sharp he was and he didn't miss a beat. This man knows his stuff and is well worth the money. I feel quite confident recommending his services. He was also good enough to recommend another service man to have done what we needed in another area. It always reminds me of the "Miracle on 34th St" when
's recommended Gimbels to a customer. It's good business and shows a person's confidence in his work.
- Ron K.

Nashville Cleaning Articles

Cleaning reviews in Nashville

A

Rating
Nashville Cleaners Provider Name Locked
was very helpful, reliable and professional during all phases of their service. I would absolutely use them again and refer to anyone who asked me for a rug cleaning referral.
- Ute S.
A

Rating
This company is fantastic! They did a great job with the cleaning, did a thorough job of explaining everything they were doing, and why, and how we could maintain the carpet between cleanings. They were professional and courteous-- and very respectful of our home. I can't say enough good things about ProCare!
- Pamela W.
D

Rating
Was easy to get in touch with and schedule appointment, but carpets weren't in best shape after they were cleaned. They still had dirt around the perimeter of the room. Not impressed with his service.
- Lisa H.
F

Rating
Had to call in to see why the tech was late. Was put on hold and then told the tech would be giving me a call right away. 45 minutes later I get a call form the tech (who sounded like she just woke up... at 5pm...) saying she just totally overlooked the appointment on the schedule. Tried to schedule for the next day but I refused.
- Bradley P.
C

Rating
I purchased a Groupon for this back in the summer, but there is a long waiting list to get in to them. I finally got my appointment in December. The gentleman were originally on time, but do to mechanical issues with their cleaner, they were delayed about an hour & a half to perform the work. No issue there, I was home all afternoon. My biggest issue is with the pricing. I paid $59 for an online Groupon which covered up to 500 sq ft. My first question was to see if I could exchange the extra sq feet that I was not utilizing for my couch. Keep in mind, of my 250 sq feet rooms, I have large furniture in them, which I was not moving. This left only about 125 sq ft of the 500 I bought used. I was promptly told no, this was not an option. It uses completely different equipment to clean a couch. There were also up charges for every turn- "your carpet's considered soiled- extra $37", "the special disinfectant we recommend is $25", "we can clean your couch for $90". By the time they left I had a bill for $172 on top of the additional $59 I paid for the Groupon. It wasn't until after they were gone that I realized they had not cleaned my ottoman, that by all purposes, is part of the couch. At this point I was furious. I called the owner, who was out of town for the holidays. I was told that an ottoman was not part of the couch & that he could get them back out to our house later & could work out a rate. So even after all of this I was STILL going to owe them more money. I expressed my frustration & was told that they have a $25/room flat rate for returns. Although this sounds tempting, I will never utilize them again. I can not in good conscious give any more money to the people that refused to make any of this situation better.
- Rachel W.
A

Rating
After some initial problems with arrival time,
Nashville Cleaners Provider Name Locked
arrived very quickly and worked effeciently and thoroughly. I had purchased the Big Deal which was 4 rooms and hall, but decided to ask him to also do the other rooms and stairs. He did that willingly for what I thought was a reasonable additional price. I was impressed by the equipment and process and feel that the carpets are completely clean. I have a dog and had a few stains which were completely removed.
My only comment about the service was that the carpet did not dry in 1 hour as advertised. It was still damp after 3 hours so that required some decisions about where I and my dog should be.
I will definitely recommend this service to friends.
- Shirley H.
D

Rating
On March 6, I purchased a coupon for Oriental carpet cleaning
The Angie's list communication is below
Nashville Cleaners Provider Name Locked
,I just purchased a service from your company.
Please review the details below and respond within 2 business days to schedule the service.
Scheduling Member suggested dates to schedule service: Morning (AM) on 3/7/2014 Morning (AM) on 3/10/2014 Morning (AM) on 3/11/2014
Note from purchaser Please call me at 615-xxx-xxxx
tem Price $99 for $200 Worth of Oriental or Area Rug Cleaning
March 6, 2014
at 7:50 Am on March 11 I received a call
Was told that I was not called earlier because of a back injury
When I was informed that the first available service date was April 7, I remarked that that date was very different from the dates of service requested on on Angie's list, I was told that " I don't know why there is a calendar on Angie's list they don't keep my calendar." The caller was abrupt and bordering on rude.
A refund was requested.

- Nancy T.
A

Rating
Well first they showed up on time for the estimate which was a plus.. The owner came out and gave the estimate and I felt like the price was very affordable compared to the other estimates I have received. Wasn't the cheapest but listening to
Nashville Cleaners Provider Name Locked
explain in detail what there process was was helpful. So when they stated painting the interior of my home they was very friendly and always on time everyday and they cleaned up very well. The painting job was Great! I would highly recommend then to anyone. Thanks
Nashville Cleaners Provider Name Locked
for an amazing service. Also I received a thank you card in the mail from them.
- rogelio E.
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All Cleaners in Nashville, TN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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