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Minneapolis Window Replacement Articles
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Minneapolis Window Installers Reviews
Never, ever go with a company that will not give ALL the time oyu need to consider their offer. It was plainly obvious they didn't want us to have an opportunity to get estimates from any other company. Once we did, we realized they wanted to charge us more than 2-3 times as much as the LOWEST bid from other companies.
The person giving us an estimate didn't even see the windows he was bidding on, let alone measure them.
The roofing team came out and completed our re-roof in 2 days - they were quick and completed quality work. The siding crew came, ripped off the siding on our house and then Window team came and started replacing our windows. They screwed up the windows: They were INSERT replacements - NOT the NEW CONSTRUCTION windows were repeatedly said we wanted. Additionally, 2 windows were wrong (they put the wrong finishing put on the wrong sized windows).
My husband called the representative from the company who had come to our house & taken the order, only to have him try to convince us why we wanted replacement inserts (even though we'd already told him at our house that we'd done the research & wanted NEW, not replacement inserts). The representative was less than customer-focused, arguing with my husband so my husband asked to talk to the owner. The owner was much more customer-focused, apologizing for the situation, offering that he could order the new windows but it would take another 3 weeks or put in the replacement inserts and provide us a discount on them since they were not what we had ordered. Based on the fact that it was the mid-of January with all our siding off our house at this point, we didn't want them to put the siding off & have to peel it back (risking damaging the brand-new siding) to put in the new windows 3 weeks later, we opted to just go with the replacement inserts but were EXTREMELY disappointed and unhappy with Window experience with
Finally, when we received the final bill, there were errors on it. The amount that should have been credited to us for error in the windows was added as another charge, rather than a credit.
In more detail: I started looking for a contractor in March, 2013 to handle removing and replacing roof shingles, removing a chimney fireplace bump out wall, replacing some cedar siding, and removing and replacing windows. After meeting with at least 6 contractors who I found via other internet review sites I was having no luck finding a business who I felt confident in hiring. Some did not respond with quotes (SELA was one of them), some could not handle all parts of the project, one was just a terrible high-pressure sales man, and another offered a super great deal on "low end" materials along with plans to repair rotten cedar siding by just painting over the rot. This is when I decided to join Angie’s list.
After reading hundreds of reviews I called Craftsman’s Choice, spoke with Amber, and was quickly scheduled to meet with
progress on the projects.
The roof was done with GAF Woodland Designer Series shingles in the color Castlewood Gray by a roofing crew of fellows who were smiling while they were sweating through the 95+ degree weather. YOU should check out the look of these shingles – they are unique and stunning on a steep pitched roof!
Through the months of projects we did run into some unforeseeable situations; which, if you have had any experience with home projects or if you watch any home improvement TV shows, you know that construction projects can be unpredictable and sometimes things happen that turn one project into another project. Working with contractors through these types of difficult situations is how you really learn about the people you are dealing with… and this is how I learned what makes the Craftsman’s
Choice really great!
After he took my deposit, he called me 6 weeks later stating that they couldn't install the windows I requested but they would give me an alternative, at no additional cost. Ok, fine.
When the installer showed up to put in the windows, he did an okay job. 5/6 windows were satisfactory, the last was screwed in funny and won't open. Also, THERE WAS NO STRUCTURAL WORK DONE! They did not have to cut ANYTHING and they just popped the windows right in! I could have an should have had someone else do the work, but because he made it out to be so laborious, I paid the piper! The windows still didn't look quite right when installed, so they bought some cheap trim and GLUED them into the frame.
Afterwards, I tried to reach the salesman to ask for a solution to which he responded that I must have misunderstood and basically told me so what?! To make matters worse, when I sent an email requesting an additional receipt be sent to me, the salesman responded that he already had and then BLOCKED me from emailing him further.
I was in no way rude to anyone in that company, but they came and took advantage of me! I guess I should have saw the first sign when he was trying to rip me off with the inflated original price, which he cut down by half.
I would NOT recommend doing business with this company....ever. They are only nice when taking your money
I was pushing hard to get LOTS of stuff done on these properties in a very short period of time. I was working with 3-6 different contractors at one time on three different job sites. And I have high expectations. DId everything go completely smoothly? No. When does it ever? Was
I would say his specialty is larger projects (vs. a punch list of little handyman tasks), remodeling and construction and window installations. He's a rockstar when it comes to window installations at a reasonable price.
He communicates well, which is not always the case with contractors. He takes pride in his work, which is not always easy to find. And he's a not only a good contractor, he's a good guy.
We would definately recommend using this service and will be our only call if future repairs are needed.
We are very happy with the work provided by the Handiman Can. We will definitely use his services in the future.
The person who gave me the showroom tour was also my sales person. He was always punctual for appointments and very knowledgeable about windows. It was his professionalism that really won me over. I received two other bids which were cheaper than Champion. I felt so comfortable with their service and warranty and commitment to their product that I chose them.
The installation went very well. It was performed over two days (one for each side of the duplex).
There were three minor negatives in this experience:
1. The installer called me the day before to install the windows. They knew this was a rental and that I needed to give the tenants at least 24 hours notice. Thankfully there were no issues but more time should have been given.
2. Instead of mailing the receipts to me, they left them at the rental. I had told my salesperson to send all materials to my home.
3. After signing the contract and paying the deposit with my credit card, I made it clear to my salesman that I would be paying the final portion of the bill with my credit card. This was not relayed to the team which left the job with the expectation that I would be paying right then and in a different manner. This was corrected 30 days later.
I would highly recommend Champion Windows.
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