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Minneapolis Window Replacement Articles
Window Replacement reviews in Minneapolis
We had a prior relationship with up and down smoothly, and we were very satisfied. Because of this, when we decided to replace 10 windows in our house we called
After we signed the contract a technician came out to do the final measuring, and he discovered a small discrepancy in our order. We ordered all our windows to have oak veneer rather than vinyl, and one of the windows showed vinyl. Of course there was a price increase. We would have ordered the windows anyway as we were spending $16K and this was a couple hundred dollars difference, but our salesman would not compromise on the price. Yes it was a mistake but it was not our mistake.
Now, the windows. When the installers were done, they pointed out that one of the windows had a wiggly sash and they would take care of ordering a replacement. They also said we should not be concerned with how tight the windows were. When I say tight, I mean difficult to move up and down. They said when the windows "settled" they would loosen up and become easier to open/close.
When we started staining the windows, one of them was so tight that it was scraping the sides of the lower window. Not only that but the handle on this window wiggled. When we went to tighten the screws ourselves we found the screws were stripped. The same thing happened on another window. So immediately 3 of our 10 windows had issues. Admittedly the stripped screws on the handles were minor issues but there should have been NO issues at all.
We waited 4 weeks for the replacement sash without hearing from
I will update this review and "grades" when the project is complete. As of now we are totally unsatisfied customers.
On install day, they arrived again exactly on time, removed the old door taking great care not to damage any woodwork or walls that were being re-used. Being that it was a 100+ year old door being replaced, I think they had to jump through a few unexpected hoops, but in the end everything looks great, and the archiceture series door is well worth the preimum price. If you're looking for a premium door, then
Someone then came out to get measurements. During this visit he told me that the vinyl frame outside was falling apart when he tried to take it off. We would need to replace this but he had to find one first. He contacted me a few weeks later saying he had found a company that had one. We scheduled a time for someone to come out- the day they did it was too cold and the window wasn't going to move easily. They came back a week later and completed the work quickly and it looks great! I would definitely call this company again for any window needs we had. They did whatever they could too help us fix our window including searching for a piece that was not readily available.
The aluminum storms that
In addition to replacing windows,
The job probably would have gone okay if they hadn't run into a problem, but they found that the soffit and facia was falling down on one side of the house. The installer called me out to look at it and said he could get the gutters up, but had no suggestions for how to fix the problem. When I asked him what my options were he said, "I don't know I'm just the gutter guy." He installed the gutters, but they don't work at all, the rain just pours down off the roof, never getting into the gutters. It is a much worse situation than I had with my old gutters.
When you call the office no one is ever home. An answering service takes almost all of the calls. I call
I work for a real estate developer and we work with contractors all the time, I should have gone with the firm recommended by our construction supervisor but they were scheduled out so far. We never hire anyone who can't work with you to solve a problem, because they come up so often.
It's been almost a month that I have been trying to get the situation resolved, and nothing has happened.
We think we're the best, and we can prove it.
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